Very impolite woman that answer the phone, I need a lawyer to represent me on REDLIGHT ticket case. I know that these kinds of tickets are illegal, most of them. But with this kind of service, like that woman receptionist, who need them anyway.
Very nice web site they have, but is worthless because of the answering service clerk they have.
A clerk has no idea about QUALITY SERVICE. Remember, people get the best impression while talking on the phone the first time, but with this type of indecorous clerk, well you know what I am trying to say. Is sad.

So, if you need some of legal advice from this such call law firm, be prepare to be shredded by their receptionist or go some other place for legal help. Good luck.

They gave me prompt, efficient, & needed help/advice!

I gave it a three star because I'm grateful for their service, however, they don't return calls and when you go up there, they're never there or just won't see you. You have to talk to the front desk or the secretary

Really helped me understand my Legal rights, how to file the right forms the right way and even though they didn't take my case they kept in touch. They were great and with their guidance I won my case!

Nice folks and very helpful.

My lawyer kara Johnson was the best ever!!! I love her!!!

They didn’t answer when I call

These folks will have you fill out paperwork to see if you qualify but they only give you advice and do not represent you in court. Maybe they will if you pay them. However, I did qualify and they knew I needed legal representation for my case. However, I was only given advice and they sent me on my way out to represent myself. These people are nice and professional but they will not represent you in court. Contact them only if you need legal advice, otherwise find a lawyer who you can trust and allow you to pay them in payments for legal representation.

The best legal services ever

You have to stay on their butts stay calling to check on your statues cause if you don't the process will be longer

Unequal Unfair...long story..nobdy cared...

Was really helpful in recommending a lawyer that could help us.

(Translated by Google) So far, very good work and very good help ... thanks for what they do

(Original)
Hasta hoy muy buen trabajo y muy buena ayuda..gracias por lo que hacen

Would not assist me did not even look at my paper work..Single black mother needed help DALLAS HOUSING and an EVICTION..WOULD NOT HELP ME AT ALL ON BOTH OCCASIONS....JUDGE SIDED WITH ME..THX U LORD..THIS PLACE NEEDS REPRIMANDING...MARIe DeAngudilla Should not be in this OFFICE...This office failed me...I am now homeless...THANKZ FOR NOTHING..C U SOON...CIVIL SUIT AGAINST HIGHLAND HILLS APT ON MARCH 30..NO THX TO LEGAL AID DOWNTOWN DALLAS TEXAS..MAIN STREET

They acted like I was bothering them and wrote a number on a paper and that was it.

Great service great lawyers great results!!!!

When I wasn't making enough money to afford an attorney, these guys helped me get custody of my only son and had child support reversed i can only give them utmost respect, if more stars were available I'd give it to them, thanks

I am a private person. I do not want to stand in a lobby full of people and yell through a glass window my personal business for everyone to know. To expect anyone to do so shows a lack of respect for your clientele. I let the woman behind the thick glass know that I was willing to wait as long as necessary to speak to someone privately, but was refused to be helped unless I violated my own privacy and spoke my need loud enough for everyone in the lobby to hear. It is difficult enough humbling myself to come ask for help and legal issues are stressful enough all by themselves. Stripping me of that one last shred of dignity I was holding on to in order to have a simple question answered is just reprehensable! You should be ashamed of yourself kicking good people when they are already down!

Great place that helps those that can't afford an attorney for their civil issues.

I reached out to them via website amd filled my application. The lawyer assigned to me is so professional amd kept me informed of the process via email and phone. She and her staff are amazing.

Went to see if I could get help for a whole year and was turned away everytime

Couldn't help me but i recommend for those who need legal help

I got no help from anyone

They are helping us with a Quick Claim Deed. The wait for the lawyer to come out and have me sign the form was short. And the lawyer was very friendly. But, the overall wait for action on the case was interminable... a mind boggling 6 months. But, the office was clean and tidy and professional looking.

The attorney took time to learn my case and provided his opinion and guidance. Very helpful and easy to talk to.

Beautiful Hotel and great people , the breakfast lady very kind and good service .

Never can get thru

The staff was efficient, but not really friendly. The attorney assigned to help me did little to nothing to assist me in solving my legal issue.

Helped with my divorce very friendly and caring individuals

They come to the Stewpot and The Bridge to reach those in need of their services. Quality service to revoke my existing and create new Medical and Financial Power of Attorney.

They dont help

If you’re ever looking for a non-profit to donate to this one helps provide justice and legal aid to those who can’t afford it. I cannot recommend this enough.

Great help! And free! The staff was great Kyra and her assistant Bianca were a great help in my time of need. Thank you!!

I really don't have anything negative to say about the Legal Aid of North Dallas as I have always had good experiences with them several years back. But, this year (2019) the caseworker I was assigned on a recent issue was not very helpful, or professional at all. She is not a good legal aid attorney.

Fast help and service

It was very helpful

Great place

Very helpful, the attorney who helped us went out of her way to help.

They never call you back. Waste of time

It was okay to find a number but I never could get a lice person or be seen.

worst service i've ever had seek out pro bono services on fishtrap road

Helpful reception. Cute front office. Loved the art on the walls

Megan provided excellent service, demonstrating professionalism and personal attention to all details of my case. She did her job with knowledge and soul. She won everything in court. All the qualities that you want in an attorney who is helping you, Megan has it. Thank you Legal Aid of Northwest Texas for having well qualified lawyers like Megan Nordyke on your team.

Really need to work on their follow up. Accept the case and then avoid contact with their client, ludicrous. At least tell your clients you're dropping the case

Very kind and helpful. They practice family law (that's what I've seen them practice). My lawyer is amazing and I'm sure others there will assist you with as much vigor and tenacity.

So my husband passed and I needed to probate a will hence no money trying to keep the mortgage and bills not counting doctor bills anywho got a letter saying I was denied
Call for explanation never called me back.
Since tried to do a minument of title on my own was told to bring attorney now had to file bankruptcy to keep the property.
still waiting on call back for assistance
Thanks legal aid

Thank you larson..Helped me with my case
Good job

They didn't help me out of a lease in black mold house because I am disabled and don't know the law and was throwing up every and not able to breathe and had to get out. The landlord said I could move, then trashed my stuff, and they just said sorry.
And I went thru three channels.. It was the 3rd channel that denied my help when I was told I had an emergency case twice. The house is now gutted and they wore hazmat gear to do so. How do I know this? My cousin lives next door. How can anyone be ok with landlords who had the tenants prior complain and I did have them state they would right a statement to the judge about their sickness.. And my dog was about dead. And I have no help. 7 months of homeless living on the streets and lost my furniture due to contamination and unable to see my at home nurses and receive my meals on wheels.. So the landlord can fix it up for the next person.. even the city verified it was illegal to rent to me. And I have no case...
And they made me stay in down town all day for an evening class I didn't need... That is how helpful they are when someone is in a crisis state... Take a class? No lawyer needed?... And oops the night clerk said... Who ever told you to take a class was wrong. Who in the world is right in that office?

They receptionist was very helpful and my lawyer was awesome

I used them for my divorce was great team.

They did a great job

(Translated by Google) Thank you!

(Original)
Gracias!

The people that answer the phone seem upset that they have to answer the phone. They over talk you as you’re asking questions! People contact Legal Aid because they need HELP, not lackadaisical customer care & a dismissive attitude. It was truly disheartening.