Mitchell Sussman helped us relinquish a timeshare we'd owned for many years. He was very honest. Everything proceeded just as he said it would. He knows his stuff and charged us much less than the advertised prices I've seen other law firms charge to free people from their timeshare trap. I highly recommend him.

Got me a release of my timeshare obligations

I hired Mitchell Reed Sussman's office to help me get out of my two timeshares. I explained I have numerous medical conditions from 9/11 that have prevented me from using my timeshares, one timeshare of which I had for 15 years. I provided all the medical records confirming my conditions. I also explained I do not want to, nor should I have to, ruin my credit in order to get the timeshare company to allow me to exit, based on the medical documentation. They understood and agreed.

I signed a retainer only to learn him and his colleagues wanted me to stop paying the timeshare and maintenance fees, which would have tarnished my credit. When I emailed them questions to make sure we were on the same page, no one wanted to answer them. I was basically put on a conveyer belt and simply just another number. He then said he would stop work on my timeshare and either refund me the $500 I paid up front or have me sign a new retainer, in which he raised the fee by about 2k, that I would have to pay him. After asking for clarification on the grounds he will be getting the exit of my timeshares completed, he once again responded rudely via email, attempted to berate me by lecturing me on how much experience he has and told me I was making libelous statements due to my being wary of those who say they can help get me out of my timeshares, who end up being a scam.

Long story short; I got my refund, dealt with my timeshare myself, provided medical records and they allowed me to exit the two timeshares without ruining my credit, without paying any additional money and most importantly, without an attorney... especially one who is unprofessional.

Mr. Sussman, you have some audacity to imply I made libelous claims against you. What I said was I am sure you understand my asking numerous questions due to all the scams out there regarding those who say they'll get you out of your timeshare, only to walk with your money. That is not a libelous statement towards you. I saved our email correspondence containing your unprofessionalism, rudeness and abruptness with me, a then, client of yours.

Be careful who you threaten to sue, whether directly or indirectly.

Folks, if you have illnesses that have prevented you from utilizing your timeshare/s, you can get out of it without paying an attorney. Knowledge and determination can help you achieve that. You don't always have to rely on an attorney to do things you can do yourself.

So person answering the phone right off the bat tells me I have to pay $4000 and $400 an hour with no “pay me laters”. I didn’t even discuss to them my case yet. I called on 12/27/2017 at 2:25 pm for reference to who handled my call. An attorney asking for money upfront doesn’t really sound confident in his abilities.

It took over a year and much persistance on the part if the attorneys at The Law Offices of Mitchell Reed Sussman in Palm Springs but today we received the final letter that we were no longer owners in a timeshare club. They were patient with our questions and efficently resolved the incorrect posting on our credit report.Thank you so much! It is a relief to know this chapter of life is now over.

We certainly didn't make it easy for Mr. Sussman during the lawsuit we had filed against the timeshare company that sold to my Grandparents. We were limited on funds and couldn't have my Grandparents testify due to health issues. Even with these obstacles, Mitch was able to release my Grandparents (as well as the family listed to inherit the timeshares... and dues) of all liability from the timeshare company. We were even able to put some money in our pockets after everything was said and done. I recommend anyone who is struggling with yearly dues, or feel they've been scammed by a timeshare company to call Mr. Sussman! Thanks again Mitch for all your help!

David Renner
Grandson

In the end Mr. Sussman showed me the true quality person that he is by finding a way to resolve my difficult timeshare case, despite its complexity.

Some people may say this is a scam or don't trust them but they must be for the scamming timeshare corporations. I used Mitchell Reed Sussman & Accoc. to clean me of my timeshare in Las Vegas with Club de Soleil. The process was handled nicely and I've received the documents of closure from the company and it's cleaned from my credit report.