Diane K. Bross, PC

Social security attorney in Colorado Springs, CO
Reviews: 57 | Overal Rating: Good
Excellect
49
Good
1
Average
0
Bad
1
Awful
6
Wednesday 8:30AM–5PM
Thursday 8:30AM–5PM
Friday 8:30AM–5AM
Saturday Closed
Sunday Closed
Monday 8:30AM–5PM
Tuesday 8:30AM–5PM

Reviews

Review Left On 02/26/2020
Lorrie Conway

Very nice and helpful people, let you know more after March 6th
Review Left On 02/26/2020
Rachel Berube

They are a great law office for those working towards disability benefits. They take the headache out of it.
Review Left On 02/26/2020
Renthos

Really friendly and extremely helpful staff. I definitely recommend this firm if you are trying to apply for disability.
Review Left On 02/26/2020
Margaret Platt

Getting me started on my case for my Disability.
Review Left On 02/26/2020
S af

I reached out to the office regarding my child’s case. First impression very nice office and staff was okay. I turned in all my paper work and had the first meeting set up. I ended up having to reschedule and set up that appointment after being told that if I was to rescheduled my first appointment I couldn’t be represented by the firm. I drove down there and sorted everything out. I get a phone call from Andrew M. Serrone only to be told HE needed to change the appointment because it doesn’t fit into “HIS” schedule( not accommodating at all). Time passes and the court date comes and Mr. Serrone is representing us. According to him everything went great. I revive a letter in the mail from social security and was notified that our claim was denied. I called the office asking Mr. Serrone to give me a call and figure out what to do next after he had said to do so(as he stated at the court hearing).Weeks go by and no answer at all. Finally I receive certified mail stating they won’t represent us. This office is disorganized and lacks knowledge how to help with cases for minors . If the over all communication improved and we had actually had everything we needed for court we might of had a chance. I wasn’t asked to produce evidence that was important to our case that the judge later asked for. The Law Office of Diane Bross fell short and let me with nothing to show after almost 2 years of pursuing my child’s conditions. The cherry on top is the lack of professionalism to reach to me and follow though with what Mr. Serrone had said. I do not recommend this firm and I will let people know as well.
Review Left On 02/26/2020
Paul Stevenson

I want to say the Diane Bross and her staff have been awesome from the first time I called. I have been treated with respect and would recommend them to anyone that need an attorney for SSDI. They even handle my case with me moving out of state. Thank you to Diane and everyone that worked on my case.
Review Left On 02/26/2020
Chad Smith

I would just like to say that I was treated like family every time I walked into their office. She handle every aspect of my case with passion. She believes in what she does and I thank her and her staff from the bottom of my heart. I would if ever in need call on her and her staff again. Thanks Ms. Diane
Review Left On 02/26/2020
Thomasine Young

Attorney Diana Bross was very professional, patient and caring. My case was complicated and took a long time to settle. Diana and her staff are amazing. She told me what to expect and guided me through the process and told me not to quit. I highly recommend her services to anyone facing a disability. Thank you for your time, commitment, and loyalty.
Review Left On 02/26/2020
Jeff Stebbins

Diane was the attorney for our daughter's SSI appeal. Very knowledgeable, thorough and kind. We were impressed and we very highly recommend her!
Review Left On 02/26/2020
Shane Stacy

Wish they would return phone calls from a potential client.
Review Left On 02/26/2020
Kierra J

Very disappointed. All the reviews look wonderful decided to call. Started with the back story simply because I have no idea where to even begin as far as what type of help they could provide (lack of knowledge with disability). Could barely get out I was saying before I was interrupted with a mean loud voice saying “ what point are you getting to?” As if what I was saying was an inconvenience to her. All I could say is wow and disconnected the line. If you are a mother of a disabled child and have no idea what you’re doing this is not the place to call for help. I simply needed someone to assist with figuring this out and at this point I’m willing to pay a lawyer to help me because I have no a clue what I’m doing and no one seems to be of any help.
Review Left On 02/26/2020
Bonnie Chandler

I hired Diane and her staff and we waited a year and a half for a hearing. We drew a Judge who only has a 14% approval rate, and that worried me. What I didn’t fully realize was all the work and prep Diane and her team had been doing all those months on my behalf. The day of the hearing we went before the Judge and within 5 minutes he approved my appeal for disability. I was in shock, but as I thought about it I remembered I had chosen Diane because of the good ratings and reviews I had read on Google. I hope if anyone who is reading this and is looking to hire an attorney to represent your disability case, you could do no better than Diane Bross. She covers all the bases and more.
Review Left On 02/26/2020
Lonnae Campbell

Very kind up till you question them, they informed me that "I make too much" money in order for them to help me. I questioned them what that meant, because I am on welfare I have never heard those words before. "I make too much for them to take my case"? All I asked was what that meant and I got attitude and the answer " I do not know that is, it is what Diane said and she would not take my case"
Review Left On 02/26/2020
Jason

So far we're not impressed they filled out the application wrong including some very major mistakes.
Review Left On 02/26/2020
Brandyann Poorman

Diane is an amazing attorney she just won our case for us!! She is very down to earth she actually took her time and answered all questions she did not rush us in and out. Any time we felt like calling for any reason we got right through and if nobody was available at that time we always got a call back by the next day. Also the receptionist Heather was awesome she never got annoyed with us calling even if it was 3 times in a row lol. We are just so happy because my husband has been disabled for 3 years now our process took about 2 1/2 years, yes it takes that long in some situations. But if you want an attorney who actually cares about you then attorney Bross is the one you want!! She has compassion and she is humble she is an amazing person! Thank you to everybody who helped us at this office, Diane, Amanda and Heather you are all rock stars!!
Review Left On 02/26/2020
Morgan Zielaznicki

Highly recommend this Social Security firm. Excellent communication using both phone and email to communicate updates and requests.
Review Left On 02/26/2020
Victoria Robinson

Diane is great ! Easy to talk to and is a great attorney.
Review Left On 02/26/2020
Robert Kelly

Great attorney for social security issues
Review Left On 02/26/2020
Lunacy Jewel

SSDI lawyer
Review Left On 02/26/2020
Julia Vendeland

Highly recommend Diane K. Bross, Esq. As a social security disability and bankruptcy attorney.
Review Left On 02/26/2020
Kim Hinders

Not helpful and dismissive. I was in need of help and advice, the person that answered my call did not care, and another attorney office did help. I thought a firm with a smaller office might be more interested. I don't know Diane Bross personally, but I have an opinion she might want to train or change personnel.
Review Left On 02/26/2020
Elizabeth Tippett

I came to Diane K Bross to get help after my disability claim had been denied. She and her staff are really amazing. They are always professional and get back to me faster than I would expect. I also held off on getting my paper work in and flip flopped between wanting to pursue my disability claim. Diane was so patient and understanding. She gave me great advice and helped me feel confident. We ended up winning disability and I wouldn't have been able to do it without her and her staff.
Review Left On 12/26/2019
Sarah I

Andrew Serrone was incredibly helpful with my case. They communicated well during the whole process, and even though I lost, they fought very hard. Unfortunately Colorado has become one of the worst states in the nation for approval at 13%. The loss was not the fault of the team, but rather the government who once again let me down on what was said to be one of the strongest cases of this type they have ever seen. The appeal denial reason was not provided, it simply said appeal denied without any reasoning whatsoever, which is not only unfair to me, it is unfair to this team who did everything in their power to help me. After being denied, then appealed and denied once again, to get no reasoning for denial is just beyond unacceptable. I recommend this team for your disability case, as they are thorough and great at what they do. Andrew fought for me, he was kind, and extremely helpful throughout it all. They deserve compensation for all their hard work, yet none of us will receive anything. I’m very sorry to Andrew and anyone else who handled my case for this reason. I highly recommend them, regardless of my personal outcome, because I know without a single doubt they did their best.
Review Left On 11/26/2019
Tony Tate

Diane and her staff fought hard for me.
Review Left On 11/26/2019
Brandy Dandy

They are very helpful & kind. They communicated everything & made sure we understood everything. Thank you
Review Left On 11/26/2019
rufus dump

Mrs. Bross was outstanding. Very professional, timely and respectful. Would not hesitate to use Mrs. Bross in the future and will recommend to anyone in need of her services.
Review Left On 10/26/2019
Eilleen Cox

They were really kind and have been talking me through everything.
Review Left On 09/26/2019
Mark Valdez

My experience with this firm has been nothing but outstanding. Always return calls and or emails, always kept me updated on my Social security disability case, and Amanda, who was handling my case was amazing. She made this long, hard process much easier to deal with. Would give 10 stars if I could. Wish I could say the same for Social security. GREAT FIRM, look nowhere else for help, truly amazing. Thank you
Review Left On 09/26/2019
Tuoi Nguyen

The deepest thanks from Chuong family with our hearts, you are the kindest helper with our respects. Thank you very again
Review Left On 08/26/2019
Natosha Whisenhunt

Absolutely amazing staff and understanding of what each client is going through! They answered all my questions and concerns no matter what they may have been!
Review Left On 07/26/2019
Mittens WORLD

Diane K. Bross took my case right away her office is very responsive and efficient .. 5 out of a 5 for service!
Review Left On 05/26/2019
James Wellenstein

Fighting the good fight! Saved our lives!
Review Left On 05/26/2019
Dennis Province

I have been extremely happy with Ms. Bross services and highly recommend her law practice. Thank you.
Review Left On 04/26/2019
Jeanne Steckling

Diane and her staff worked hard and long to win me my case. Due to my conditions I was not always the easiest client, but she got me through the process with patience and kindness. She has a thorough knowledge of the law and understanding of the court system.I couldn't have won without her.
Review Left On 04/26/2019
Charlene Willis

Diane Bross is a kind hard working woman, integrity integrity integrity ! Absolutely thorough and professional! People in the office are very educated. I always felt confident that if I couldn't get an answer immediately that somebody would return my call very quickly. They don't have a bunch of hidden costs either !Love them so much it made such ! They made such a difference obviously because now I have my disability! Thank you so much Charlene Willis
Review Left On 04/26/2019
kelly estrada

Greatly appreciate Diane and her team thank you to all I couldn't have been so successful on my case again thank you and your greatly appreciated..
Review Left On 04/26/2019
Michelle

Diane and her team saved my bacon! They are very thorough, personal and attentive. It just made everything so much easier. And though it was difficult, they got results! Shout out to Amy, I loved her!
Review Left On 03/26/2019
Greg Burns

Not trusting lawyers, I attempted twice by myself. I was almost at my time limit to where I couldn’t even file again let alone appeal. I learned without a lawyer odds are very slim. Plus my age gave me doubts too. I honestly didn’t think anyone could help my case. My doctor said straight, Get a lawyer. I didn’t even know what I was even entitled. So I called Diane’s office. My case was accepted almost immediately. Phone calls and updates were the same day or as soon as possible the next day. Don’t try and take a BS case to them though. This legal team is one I actually respect. I consider most lawyers as shady or greedy. Diane and her team helped change that. So back to my case. Without disclosing too much, I was blown away by the end result. I was assured it was a strong case and it sure was. We won!! I’m a 20 year Veteran and retired in 2013 with 3 combat tours. So if you have issues and need assistance, then without hesitation just give them a call. If you are reputable and honest then you have nothing to be concerned about. Don’t worry about rates. Very good. It’s a percentage with them and I believe a cap too. Just call them and stop hesitating.
Review Left On 03/26/2019
Tiffany Tramutolo

The Layer for Disability Cases. They tell you straight out if it's possible. Amy and Sarah know thier work. So thankful I went through
Review Left On 03/26/2019
JD Games

I have a horrible nerve problems and I’ve been dealing with it for over half of a year. I’ve been denied for disablity twice now and I hired Diane Bross’s firm and they did absolutely nothing. I had to call them like 200 times just to get my second application in. And I haven’t heard from them once since then. I’ve had to call them every single time and they’ve done absolutely NOTHING. I was denied for the second time last week. I had NO IDEA! They didn’t even call me, I got a letter from asocial security letting me know so if I did get it, I would’ve had to pay them for NOTHING. Don’t hire them, I’m in a worse situation than when I first hired them. Worthless and rude.
Review Left On 03/26/2019
Katherine Schmidt

I want to say that Diane Bross and her staff have been awesome from the first time I made contact with them. I filled out a questionnaire online to see even if I qualified for disability. I was called back immediately and had an appointment to go in and talk to Amanda right away.
Amanda was extremely professional and personal with me.
Very caring and friendly. She treated me with respect and had empathy for my challenges.
What's funny, is that I was told my case could take years. So I put it out of my mind and totally forgot about it. I won my case with in a few months. Amanda told me that was one of the fastest cases.
I would recommend them to anyone that needs an attorney for disability.
Thank you to Amanda, Diane and everyone that worked on my case.
You guys rock!!!
Review Left On 03/26/2019
Jerry Otte

If you need legal help with SSI, SSDI, this is the law firm to go to! It took me three tries, the first time I did it on my own and turned down. Second time I I found Diane s ad in the phone book, something about her picture told me pick her. The 2nd time had one of her staff represent me, we didn't win but she told me to do SSI,this time Diane was my lawyer and this time it was in my favor! Diane and her staff really cared and were very helpful. So I guess 3rd times the charm. This is the place to go for your SSDI AND SSI NEEDS! Again a huge big thank you to Diane and her amazing staff. I highly recommend Diane Bross!
Review Left On 02/26/2018
Robert Madrid

THEY DID VERY GOOD WORK ON MY CLAIM AFTER BEING DENIED TWICE, THEY ALWAYS KEEPRD ME UP TO DATE AND ANSWERED ALL MY QUESTIONS, VERY OUTSTANDING WORK ON MY CASE.
THANK YOU
ROBERT MADRID
Review Left On 02/26/2018
Dayton Gould

It's really quite simple...These good people changed our lives.
Review Left On 02/26/2018
Casey McCown

Great attorney! Helped us through each step along the way. On the day of our trustee meeting we had all docs needed and knew what to expect with no surprises. Would definitely recommend to anyone in need of bankruptcy services. Very pleased with how everything went from start to finish. Also, very kind and polite with a great office and staff
Review Left On 02/26/2018
Anjelkiss Anjelkiss TM

This Law Firm has helped me get through a very hard time in my life. I have my hearing in August, and I know that no matter what, they have my best interest at heart.
Review Left On 02/26/2018
Ray Baez

Mrs Bross, is an excellent Attorney with great care for her Clients
Review Left On 02/26/2017
DuWayne Heupel

Diane is an excellent attorney! She is intelligent, patient, and knowledgeable. The amount of research work she does on a client's behalf is astounfing, and addition to that, she is a fantastic listener. I never felt rushed in a meeting with her. If she were a doctor, her bedside manner could be described as outstanding. Finally...but most important...she gives great advice. Now to her fees. Thoseven compare well with othersome in her field, tending a bit to the low side...particularly when you consider the high level and excellent quality of the services she provides. If you believe you need to file bankruptcy, you can not possibly find anyone better than Diane Brass. You may find her equal, but no one better.
Review Left On 02/26/2017
Casey

My daughter had previously been denied benefits, so I decided to hire a lawyer. I had heard good things about this office. Things have been a bit bumpy, as I am usually unable to receive calls back from my case manager. Diane reached out to me to express her concern as I had originally left an unfavorable review. She offered different solutions and did a great job of making me feel better about how our case is being handled. Not many business owners will take the time from their day to address reviews and I was quite impressed to receive such a quick response. Now, if my case manager could return my calls, I would be very happy.
Review Left On 02/26/2017
Robert

Diane did an outstanding job for us. Whenever we had a question or needed help she was there. I would recommend Diane to anyone without hesitation.
Review Left On 02/26/2017
Vincent King

Hired Mrs Bross as my SS attorney. One of her associates was my representative and Sylvia was my case manager. Of course, the process took over a year like it always does. Attorney called me in for hearing prep and expressed her concerns over the case and advised I withdraw the app and continue treatment a little longer. A friend of mine was fired by his attorney a week before his hearing, so I was getting ready to have the same thing happen to me. Instead, she told me that if I was still willing to go she would go with me even if the outcome wasn't too optimistic. We went, the hearing went well, and I actually got a favorable ruling. My friend told me about what his hearing was like when he didn't have an attorney by his side, so I'm glad this office stuck by my side. I'm impressed. Yeah, lawyers charge money, but in my case I wouldn't have had a chance without having one at my side. They were very organized and on the ball, even though I certainly wasn't. I recommend this office to anyone, especially vets. I'm not a fake reviewer...feel free to contact me through my user ID and i'll tell you all about the process.
Review Left On 02/26/2017
Tammy Durham

Words can not express my feelings for this legal team. They went above and beyond for my daughter. Even when I had given up all hope, they didn't. They did what I believed to be the impossible. My daughter now has the benefits she deserves.
Review Left On 02/26/2017
Cheryl Sims

Diane and her entire team helped me in my process. I felt they cared, compassionate, kind and never rushed me in my questions. They never made me feel as if any question was to trivial and were so patient. I highly recommend her and her team to anyone.
Review Left On 02/26/2017
Kelly Hunter

Diane is amazing. Right away from my first call and still even to this day, I receive emails-texts-phone calls from Diane and her staff letting me know what stage my case is at. She doesn't rob you like other attorneys, she is very generous with your reward. Diane was such a big help after being denied the first round, she was willing to take my case and I won. Thank you to Diane and her staff for helping me.
Review Left On 02/26/2017
Tina Cortes

My experience with Diane Bross was great! Her office and staff were very helpful with any questions that came up and made sure to Keep me posted on any new information that may be required and kept us up to date on the case. During this difficult time it felt good to have her on your side to make sure everything was in order prior to the hearing. I would defínantly refer anyone needing the se services to her.
Review Left On 02/26/2016
Janice Fead

Diane Bross guided me through a lengthy legal process and got the results I needed. She was consistently courteous and knowledgable, communicated very well and was always well prepared for meetings. I can highly recommend her.
Review Left On 02/26/2016
Kathleen Harris

When I was looking for lawyers to help me with my Social Security Disability, I found Diane K. Bross and called their office. Her secretary and Diane kept in touch at least weekly to ensure everything was ready for the trial, paperwork, health updates,l etc. The experience was not scary at all and within a year I had a trial date and received my benefits, with backpay.
I would recommend Diane K. Bross to everyone that is looking for a good Social Security Lawyer.
Diane and her office staff are awesome and will help anyone that is willing to work hard with them to get their Social Security Disability benefits.
Thank you Diane and staff for your wonderful, caring spirit while helping me.
Kathy Harris

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