No one answers the phone...I called various time...

Not what I was expecting.The receptionist was not a happy person I was hoping to see someone for just one quick question but no

Made call to see if I could get a free legal advice. The person who answered cut me off and in a rude tone told me that I'd have to apply for their services over the phone and was ready to give a number. I'm not gonna work with people who are rude. I get it's free but don't need to sound like you didn't have coffee or your panties are in a bunch. Free shouldn't have poor customer service.

These people are very professional. Tbey are very helpful..

Attorney withdrew from my case after collecting a year of my case information. Leaving me to do it all on my own knowing other party had an attorney. I will win this on my own with GOD'S HELP, and won't be using this place ever again! They really let me down. Court is just right around the corner too! I wouldn't recommend to anybody.

This place is a joke.

Gives you hope. Also time to work things out if you need a different alternative

Very helpful

My attorney was very helpful.My case was a high priority and she was always very respectful,informative and resolved 3 of my legal issues.I greatly appreciate the help.It meant a lot to me and without the assistance I wouldnt havr any protection for me or my family.

Very hard to get thru, after leaving my case with them, nothing happened until it was late to resolve my case. A simple appeal

Indeed helpful to disabled Veterans.

(Translated by Google) And it is. They answer the phone: Please hold while I tried to connect you .... music .. I'm sorry no one is available to take your call :( are these people really open ??? I can not imagine the desperation when The most needed people need their services.

Yes. They answer the phone. Please wait while you connected your call and then nobody answers. It is a total waste of time. Surely they are collecting their salary but they can not even answer the tel. What a pity when the neediest call for services. Thanks but no thanks.

(Original)
Yes. They answer the phone: Please hold while I tried to connect you....music.. I'm sorry no one is available to take your call :( are these people really open??? I can't imagine the desperation when the most needed people need their services. So sad. of course they are getting they pay check every week right?

Si. Contestan el telefono. favor esperar mientras conectó su llamada y luego nadie contesta. Es una total pérdida del tiempo. de seguro que están cobrando su sueldo pero no pueden ni siquiera contestar el tel. que pena cuando los más necesitados llaman por los servicios. Gracias, pero no gracias.

No one is ever available to take your call. Don't waste your time.

Never answer

People are helpful but if you need a lawyer i would advise simmering else. They turned me down for help and i only money i get us ssi disability every month so stuck after mom passed away on her stuff

Very helpful very educated I was impressed

(Translated by Google) They are very kind and effective

(Original)
Son muy amables y eficaz

I haven't called to talk to anyone yet,however I've heard they are slow, we will see!

No help

Does not take appointments. Only walk in and wait...

As of now i am giving one star because no matter what number i dial (the 800 or the 210) nobody answers and the phone doesnt even ring so much for getting the help i really need.

No help

Took forever to reach a person.

Ill keep it real it points you in the right direction...but it could offer more.

I been trying for several day's trying to get a hold of someone & no luck does anyone know why they don't answer the phone i call to about 3 number that they gave me to call to this place for help on my divorce i just wish someone could answer the phone here at this place why have people call if no answer

They never answer.

Miss Sarah Donaldson and Miss Daisy Ramirez ❤️ are awesome ladies, the BEST ever. Highly recommend Tx. Riogrande Legal Aid a 100 percent +
Grand experience

Very helpful...awesome lawyers

They don't answer the phone.

They never answered or took a message to call me back.

I do not understand their format and/or program of assistance. You provide your personal challenges and hardship you endure in your marriage for them denied their assistance!

Great help

Great

It's impossible to get anyone actually on the phone. I broke down and hired my own attorney.

whoever gave 5 star works for this company lies lies lies

Helped my son retain his SSI. They were there when they were really needed

Absolutely love them there from eviction help to Saha to CPS small claims court everything they will represent you and stand by your side !!!

Thank You !

I call and the recording says "If no one answers in 10 minutes call back"
What is that all about? They have no queue for calls. I'm supposed to spend all afternoon just continuously calling?
Then, I go to their website to see about contacting someone and their is no way to contact anyone except the phone number.
It's as if they don't really want to help anyone.
Because if they did it would not be this difficult to contact someone.
Obviously whatever funding they get, none of it is not put towards customer service.

Very helpful.

People here are very helpful & informative!

Not helpful, you have to call and make an appt. There is no one there to talk to you.

Took care addressed issues quickly

They don’t call you back like they say they will and they don’t answer their phone calls !!!

The staff here is really helpful and caring

They are amazing they saved my house from being taken away from me i fell on rough times and had a certain amount of time to get out thanks to Rio Grande i did not have to leave i am forever grateful for this Thanks Again

I went to sign paperwork and was in and out in 10 min at the most. There wasn't a line and we were seen promptly.

(Translated by Google) Bue Service, For Diborcios !!!

(Original)
Bue Servicio, Para Diborcios!!!

When you receive help, it's wonderful. When you don't, they are rude or there is never someone to talk to. Very random experiences. All these reviews are very believable and legit from what I have personally experienced and seen from family and friends. It's like playing the lottery, you never know what will happen. However, keep in mind that certain cases are not covered, and sometimes their workload is more than they can handle. I suggest to give them a try, but have alternative ways to seek assistance as a backup plan.

Very caring people. They do everything they can to help you, just really good people.

Norma
The point is thst is they don't return calls there is NO legal service

Every helpful attoney info

I’ll change my rating once my call goes through I have literally called 200 times back to back in the last 30 min yesterday I called twice as much as today still no answer ‍♀️

The service is non-existent, the phone hangs up on us everytime we call. The funds given to this organization should be discontinued.

They sit on the case loads they really don't help when someone needs help in deposits on apts and they don't help on family affairs they need to improved seriously they refer you to a to lawyers that charge you an arm and a leg they should help people in need that can't afford a lawyer that charge you

Very Helpful

No help. They redirect you yo the phone number which is little always busy.

Got help fast

Convenient location. Attorneys are friendly and caring.

They helped me...I'm blessed to have had them on my side

I wanted to express my gratitude to the Senior Paralegal Melvina Turner for her professionalism and integrity with my legal needs. This firm is phenomenal!! I recommend them for all your legal needs!