This is THE WORST customer service I have ever had when talking to anyone in there office!I was calling to get a receipt from a payment I have sent in.They refused to help me in anyway and refused to answer any of my questions.All they would say is that case is closed.They should be ashamed of themselves in how they handle there quality assurance!

Haylen is your point of contact here and extremely rude and starts every call with an attitude.

I wanted to pay off my balance owed and finally got a call back this morning from Haylen Hammond at McCabe Trotter and Beverly. She started the call with an angry attitude and I said, "I never received a letter stating my correct balance so I don't know what to pay. I assumed I would get a bill or statement with this info and I would like to pay it and get this resolved," but she said, "no I told you the balance over the phone and late fees will continue to be added until it's paid" and said I wasn't to be given a correct bill and that I can send in a recommendation to someone on that... I'm just to pay it based on her word over the phone.

She was extremely rude and she then said, "I don't have time to listen to you or any monologue" and she hung up on me. I don't know what kind of business she thinks she's in but that's not how you treat people and especially people calling in to PAY and in return I'm only asking for a bill stating the correct amount due. A correct bill should have been sent in the first place.

My baby was sleeping at the time of this call so my voice was almost whispered and could no way be taken for loud and/or argumentative, I was just trying to get my payoff info and get it paid.

Update: so I got on a payment plan and it's a $20 convenience charge for every payment you submit.

Of course I don’t have to say anything about Haylen, as it appears to me that she is a nasty human being to everyone who comes in contact with her.

I would give a 0 review if I could. I called to make sure my payment went through and the lady on the phone said I made the payment wrong (two separate HOA’s and I paid the entire balance to one HOA). I asked why no one contacted me to let me know and she had the WORST attitude and told me it wasn’t their job to call people when they do things wrong. I asked her how I would know if no one told me?! Just so happened I called and found out that way. She tried to flip it on me saying I was screaming at her. I was so blown away by that because I was NOT screaming. She continued to talk over me while saying I was screaming at her and I am almost positive she was trying to look like a victim in front of whoever was around her. It was the WORST, most UNPROFESSIONAL phone call I’ve ever experienced. I still cannot believe she kept accusing me of screaming when I was simply trying to figure out what the next step is and how to fix the problem! I am so disgusted with this lady and her awful attitude.

The nasty attitude came from Haylen. Apparently she's still there.

If I could give 0 stars I would. When I called to try and ask why I'm being hit with lawyer fees the young lady was so rude to me and tried to flip it on me like I had an attitude because I was asking a question. She clearly was the one with the attitude. She didn't try to hear me out or anything. I told her that I never got a notice in the mail but she didn't really seem to care. All she wanted was that money. This scam of a lawyers office needs to be shut down.

A real joke in the legal field, and while they follow the law, they are unethic about it. But South Carolina doesn't care about morals and ethics, so why should the lawyer?

Terrible customer service, no notifications and will not call back.
EDIT
After not responding to phone calls or emailed request via your website. I am glad to see that you do at least respond(if not appropriately) to google reviews. Still waiting on a return phone call.

Ryan was incredibly helpful and easy to work with. Would definitely use his firm again.

From reading previous reviews, the majority feel the same way.This company has been a freaking headache for the past year or so. The employees are extremely RUDE and and VERY unnprofessional. They are inconsistent and the fees charged for "processing", "violations" etc is utterly ridiculous. It is truly a numbers game for them. A couple of years ago, I placed a called to settle a debt and someone hung up on me as well, I can't remember her name but by reading other reviews, I can't help but think it was the same person. Stephanie Trotter is not responsive to emails in a timely manner. I think they make up rules as the go along like not sending out statements. That's only a set up for more financial again. It's just horrible. The company is horrible and anyone that stands by this company should be embarrassed!!!!

I have 2 words to describe these people - bottom feeders.. These are the types of attorneys that give attorneys a bad name and the reason why the stereotypes exist.. They are definitely the slick Eddie, used car salesmen of the legal world..

They have their hands in the very unregulated home owners association business.. And this is a business that will foreclose on hapless, innocent homeowners who miss their HOA dues - and then can't afford to pay them, along with the astronomical late/lien fees Mccabe charges to bring them current..They are raking in money hand over fist - along with the crooked HOA management companies..Its a huge racket..This must be stopped and regulations put in place..

I honestly don't know how these people sleep at night or have any conscience... They are morally and ethically bankrupt.. Anybody that's in business to profit off of somebody else's tragedy or ill will is one of the lowest forms of human life, and will not prosper in the long run..

I would 100% person with other review that if I can could give below 1 then I would have... They don't deserve 1 star also..The worst company I have ever deal with ... Attorney who was handling my case stephanie trotter with Haylen Hammond was hard to reach with very rude and arrogant attitude ... I was late on HOA payment due to death in my family and they are not willing to consider and was threatening me for foreclosure of property despite of me providing death certificate... Also very late in response and I have to keep following to get my answers.. Charged me some random fees for which they have no EXPLANATION ... but they said it is valid as they know that people is not going to seek legal advise against them,.... I would not recommend anyone to go with this firm for legal advise.

The amount of knowledge this firm has is beyond the rest. I trust them the most when it comes to handling community association law. I have been present for presentations they have given as well as received excellent work they have done.

I have had many dealings with McCabe, Trotter & Beverly. They have always been fair, ethical and professional. I would recommend their firm without hesitation.

I am the owner of a property management company that works for Homeowners' Associations. I have been very pleased with their services for the past two years that I have been in business. They have helped me and the HOA's that I represent with the writing and filing of covenants, covenant violation enforcement and collection of delinquent fees among other things. I highly recommend them as experts in the field of Homeowners' Associations legal matters.

McCabe, Beverly & Trotter have been excellent in assisting us with severely past due acounts. They have cut the number of delinquent accounts down to half what it was prior to hiring them. They have alwaybeen responsive and answered any questions my team has in a timely manner.

I have worked with the McCabe, Trotter & Beverly on homeowner and condominium association issues for years. The firm has always proven to be the most professional and knowledgeable in the area of association law. I would highly recommend them to any HOA or condominium association looking for the best legal council. -Scott Berry

I have had a working relationship with Ryan McCabe & Stephanie Trotter for over ten years. Ryan McCabe walks in integrity, which is what I admire most about him. He and Ms. Trotter are extremely competent and great to their team. Whenever I need a SC attorney, this is the firm that I call first.

I run a property management company and have used this firm for over 3 years. i have always found them to be very helpful and professional in all our dealings. I would recommend them to anyone that needs their type expertise.

A Great firm to work with . Although it doesn't always go our way they are fair and a HONEST firm

Great firm with wonderful attention to detail and follow through!!

I used McCabe, Trotter & Beverly for the first time this past year. Wow! I was really impressed as I had put off something for them to take care of way too long. Even though I am not a big client they treated me like I was their only client. Every person I talked to on the phone or that helped me in any way was polite, professional and actually did what they said they would do. My situation worked out better than I had expected and I highly recommend them. Thanks Ryan and staff!

McCabe, Trotter & Beverly have been such an asset to our company. They have responded to every phone call we have made to them right away. Each person there has worked to make sure we receive the money that other companies and individuals owe us. We don't have A/R over 30 days because of them and their hard work. We are thoroughly happy with them and would never consider moving our business elsewhere.

This law firm has supported our POA for over three years. Our experience...They are professional, effective, time sensitive and most importantly VERY COST EFFECTIVE.
Any issue we experience is given the appropriate priority and understanding. Options are discussed, and guidance to the most effective solution provided.
We enjoy working with them, and are highly recommended.

We have been clients of McCabe, Trotter & Beverly for many years. Everything they have done for us has been professionally handled. It is like a breath of fresh air to deal with attorneys that are as ethical, caring and easy to talk to as they are.

I have worked with them several times on different legal issues and I have always been satisfied with their work, follow through and communication. I recommend them.

McCabe, Trotter, and Beverly has been a world of help for me and my Associations. Morgan Bryant and Ryan Oates are superb and my boards appreciate the hard work they do for them. I would absolutely recommend their services.

My HOA has used McCabe/Trotter on several occasions. Always found the staff efficient and cooperative. Top notch attorneys in this field and fair pricing.

I have used McCabe, Trotter and Beverly for collections work for 12 years and I can recommend their services without hesitation. I have found them to be level in their relationships to our clients, fair in resolving complaints through the use of investigative tools, thorough reviews of accounts, flexibility in payment plans, immediately responsive to clients and to our needs, and unwavering in their professional, detailed approach to problem solving. If you are looking for support in your collections work this is a company that can improve your cash flows while at the same time treating your clients with empathy and understanding.

My husband and I have used McCabe, Trotter & Beverly on two occasions for estate planning. Both times our experience was outstanding! The entire staff is courteous, knowledgeable, and were promptly attentive to our needs. We worked directly with Ryan, who was phenomenal. He was extremely patient and took the time to explain the legal jargon to us. I would highly recommend them!

Referred to this company by financial advisor for help with updating POA. Had excellent advice, prompt always courteous and super helpful navigating the issues involved. Had new POA very quickly, no problems at all. I recommend this firm highly.

As a Community Association Manager I have worked with MTB for over 5 years both with Home Owner Association issues and Architectural Review issues and litigation.

I find them to be responsive and very professional.

Anytime I have needed their support in meetings or litigation they have been present, well informed and extremely supportive of the tasks at hand.

I would recommend them highly.

McCabe, Trotter and Beverly, PC is an awesome company with a difficult job to fill. It is never a pleasant thought to handle debt collection however it is essential for Homeowners Associations, in order to continue to maintain the facilities and grounds that they are responsible for within the subdivision.
Owners should do research of subdivisions prior to purchasing to completely understand what they are agreeing to and the financial obligation that they will have to the homeowners association.
Payment of required dues/assessments to your homeowners association in a timely manner will prevent collection actions by McCabe, Trotter and Beverly, PC.
McCabe, Trotter and Beverly, PC are very professional and are tasked with a difficult job that very rarely makes debtors happy. Unfortunately due to a lack of research and understanding many homeowners are turned over for collection. Due to current restraints placed on homeowners associations this is commonly the only collection option that they have.

Our company works with a number of legal firms in the Carolinas. The one that seems to work best for me in the Low Country is McCabe, Trotter, & Beverly. Their billing structure when assisting with HOA collections makes a lot of sense. MTB helps by defraying legal costs until the delinquent owner settles their account. That really helps at a time when the HOA is short on funds. But they aren’t just limited to collections. Specializing in Real Estate and Community Association law, they’ve made quick work of amending governing documents for a number of communities I work with. Great firm, and the people are a pleasure to work with.

For over seven years McCabe, Trotter & Beverly has represented our property owner’s association for which I serve as president. For five of those years our association has been involved in complex litigation with the developers of our community. The care that MT&B has taken in that representation has been impressive. The honesty, fairness and professionalism of this firm is without waiver. The response to our needs by attorneys Ryan McCabe, Ansley Willis and Ely Grote have always been timely, courteous and professional, with well thought out, workable and beneficial solutions. The law clerks, paralegals and general office staff at MT&B have been and continue to be focused on meeting our needs as clients with courtesy, genuine concern, and a dedication to providing the highest level of service. In the course of seven years, and countless interactions, the folks at MT&B have consistently performed with the utmost integrity. When I read negative reviews of this firm, I have to believe that those reviews come from people who are not clients of MT&B but rather are people who were forced to be accountable for their actions, are unhappy with the outcome, and are writing in retaliation. If you are looking for a law firm that will put the client’s interest first, and one that has the highest standards of honesty and integrity, you will not be disappointed. I will be forever grateful to McCabe Trotter & Beverly for their representation of our organization and give them my highest recommendation.

McCabe, Trotter & Beverly, PC is the best law firm in town! We met with Ryan McCabe for estate planning, updating our will and reviewing a complicated trust account that I am trustee of. He not only provided us with expert legal advice he was compassionate and caring of me and my wife during this process! We both would highly recommend Ryan and his firm!

I have been using this law firm for over 10 years both personally and for my business. I have worked with many law firms prior to and since working with Ryan and his staff and never have I met anyone more capable, more honest or more dedicated to his clients than Ryan McCabe. His professionalism and integrity are beyond reproach and his staff reflects those same traits. He will work tirelessly to research every aspect of the law regarding your situation. So, if you want to win your case with a law firm that truly cares about you, call McCabe, Trotter & Beverly. And if you don't believe me, just read all the bad reviews on this site from the people who went up against Ryan and his team!

Ryan McCabe has been diligent during actions for our association. He is deliberate, considerate, and very knowledgeable in supporting HOA/POA type associations. I am very pleased with his work efforts. He is always available to answer questions and continues to support our community.
I am most thankful that we have such an excellent firm representing our organization.

The McCabe, Trotter and Beverly law firm was very responsive to our HOA issues. They went out of their way to explain how to resolve our issues. Lawyers Ryan McCabe and Ely Grote have gone over and beyond to help guide us through the complex legal process. They are very professional yet personable and I highly recommend them.
S Swanson

This legal firm is the most professional and honest group I have ever dealt with. No detail is overlooked and every person is courteous and thorough in providing information. No “shooting from the hip” here. They have worked diligently on our group’s case to get the best result possible. All billable hours have been productive and useful in some way to our case. They have redefined the title “attorney” for me.

My family and I purchased a home just over three years ago. We were forced to seek an attorney to represent us in bringing a suit, for multiple reasons against the seller, because of a non- disclosure. We paid over listing price for a home that we were engulfed in problems literally from the first day(issues and inspection would not uncover). We were forced to live in a camper, in our driveway, because of the severity of the issues. My wife and I asked for many referrals from friends as well as other attorneys we knew. I interviewed several, but ultimately decided on McCabe, Trotter & Beverly, PC.

We both will tell you that we made the best decision. They have gone over and beyond to help us. Not only with our case, but with tough decisions we have had to make moving forward. My wife and I have two little girls, and there is no possible way we would be where we are and have the knowledge we have with out MT&B. We have been so pleased with their quality of work. We highly recommend MT&B to anybody we know.

Most people are not fans of attorneys on the whole, but they are the exception. They have worked so closely with us, that we truly trust them because of their integrity. This is why I describe McCabe,Trotter & Beverly as attorneys because they whole heartily have your best interest at heart. We were/are not treated as a billable hour, but as a friend that they will go to the end of the earth to get the results you deserve.

Need I say any more than anyone else! Haylen is very rude and gives a terrible representation of the company! They are unprofessional, disrespectful and charges fees for their shortcomings!!! RIDICULOUS!!!

Trotter and the liars at the firm are beyond a disgrace. Not willing to listen to homeowners and legit complaints. They are quick to wanting their money and making threats on foreclosing your home if you don't pay them. They don't listen to other lawyer that ask for waivers or considerations. McCabe, Trotter & Beverly have their names all over lawsuits against them for their nasty practice. Too many violation in the neighborhood that go against the HOA but these liars won't take responsibility to collect fees from those that actually violate. Instead they are going after the individuals that are hard working, honest people. DO NOT DO BUSINESS with a bunch of liars that have their names spread across the web for horrible practice.