They barely ever answer the phone and are no help when they do. They are rude especially alice and jody who does work there because I talked to her last week.

Very unprofessional and inconsiderate.

You take people's hospital bills and triple them... and visiting the office today, I feel so sorry for you that this is your life's work and mission. You dont care what people are dealing with as long as you get paid.Yall made a good profit from me. I hope the office lady takes the extra money and gets some needed glasses. I gave it one star only cause your human.

Nasty and rude people , did not take the time to listen just a specially the branch manager.

I work in a customer service driven industry, I’m a Registered Nurse. I go the extra mile every single day, not because I’m required to but because I have empathy and compassion. This office contacted me after I sent a Cashiers Check via Fed Ex to their establishment on a Monday. Today is Friday, I’ve left several voicemails on several different answering machines, not one single person has returned a call, NO RESOLUTION. I never leave reviews, however I’ve never experienced worse customer service. I will now have to write the judge because they couldn’t take five minutes out of their day to go the Extra mile. As I write this review I sit and I reflect on the living that was very close to death, had I not gone the EXTRA MILE. I hope to GOD, in your future someone goes the EXTRA MILE for you or your loved one.

Called in the day after being served. Was told they could take payment by card. Less than a week later they demand that the payment be in Money Order or Cashier's check for an amount higher than they had originally told me. Shady practices are bad for business

Jody has the worst attitude ever! Her tone is very condescending and she talks to you as if you're ignorant. People like her shouldn't be allowed to work with the public. Alice is great, I highly recommend her over anyone.

I paid what i owe but cant get a paid in full letter.

They are debt collectors but their approch to resolving financial issues is very unethical and inappropriate. Ginger is very unprofessional and inconsiderate. Yelling, threatening, or rude irrational comments does not make debt vanish. However, it does upset the individual in debt. As debt collectors your job is to clear up delinquent accounts but as a person you should be considerate of the individuals financial situation and be willing to negotiate. Thank God I'm a strong person because their antics would have completely broken my spirit.

The receptionist is really rude.

OK so they are a debt collecting company. I'm sure not a fun job. Of course I owe a lot so they had to sue me. But these people were so nice. They did not treat me as if I was this horrible person. The lady Ginger who does the collections is amazingly nice. I feel so comfortable now getting my issues resolved. Most debt companies treat you with harsh words and do not try to work with you but they do. I will be happy to do business with them and hopefully don't ever have to go through debt again.
I will make sure they are the first debt collector I pay.