By far the best experience I've ever had working with the law firm. Not once but twice I have won my lawsuits without trial. The reason for that is that with the help of Ashley Rigdon my case manager the law firm was prepared to go to trial if necessary. She keeps immaculate records and kept notes on everything everything too. Everything was recorded in GREAT DETAIL. Several times the insurance company tried to say that they didn't get this or they didn't get that and each time they were provided with more and more proof from Ashley until they just gave in and admitted, fault rather quickly I might add... twice. She even found a way to help me with appointments & checked up on me. I write more but I think that sums it up.

Josh and Valerie handled EVERYTHING! I knew what was happening and when. I got the medical treatment I needed, and my truck fixed at no out of pocket cost to myself. I ended up receiving a great settlement and I would HIGHLY recommend the Frenkels to anyone that has an accident that's not their fault!

Payton from Dallas

I attained legal counsel through Frenkel and Frenkel law firm after a traumatic car accident. I am beyond grateful for the impeccable service they provided. My case manager, Kevin Pratt, was courteous, efficient and maintained constant communication through the duration of my case. He went above and beyond my expectations and collected a settlement that felt fair and just. All my calls and questions were answered in a timely manner, and made me feel like a priority. I would absolutely recommend their services to anyone seeking legal counsel for accident/injury.

Straight-forward experience. Completely recommend them to anyone who needs dependable assistance.

Latasha is amazing! She goes above and beyond! Thank you-!!

Had an amazing experience with Frenkel & Frenkel! My case worker was great at communicating with me and always got back to me in a timely manner. This was my first time experiencing any situation like this, and they definitely made it as smooth and easy as possible.

I've been in TWO near fatal crashes in a 10 month time frame, through no fault of my own. As much as insurance companies suck when it comes to the victims of car crashes, Frenkel & Frenkel got my hospital bills handled and got me the best they could within the limits of the policy the other driver had, (which was not much unfortunately).

The 2nd wreck, I was the victim of a careless semi driver. Needless to say, I am going through loads of physical, emotional and financial problems. F&F has done amazing at getting me to the proper doctors, surgeons and PT, as well as taking care of my meds.

NONE of this has been fun and is still ongoing, but I appreciate the work my case manager Maggie does for me.

They were not straight forward about the process or the amount of money and time.
I wouldn't recommend them!!!

I would give a zero stars if I was allowed. They are very misleading. They do not give full information.

We can’t thank Scott and Vicki enough for all of their hard work and support during a very difficult time in our life. They worked diligently to make sure everything was taken care of, as well as genuinely concerned about our wellbeing. We would highly recommend Frenkel and Frenkel. Thanks again for the outstanding work you have done for us:)

I cannot say enough wonderful things about Frankel & Frankel.
From my initial phone call to the final “thank you and goodbye” emails, they were diligent and honest in the way they approached our case (Which was an unusual one to start), and combed through detail after detail efficiently, keeping us in the loop throughout.

Their entire team was patient, understanding, and kind during a very emotional time for our family. Matthew (my main day to day contact) is one of the most entertaining and personable people I have met. He handled every call, email, and question I had with the utmost understanding and even humor, which was highly welcome during the process. Scott and Gene both are brilliant minds and incredible people to work with. They were not only patient and honest with us, but knowing we were taken care of by good people who genuinely cared about my family situation was so comforting. Frankel & Frankel are true professionals – know you are in good hands with them.

not a good choice js

The person who was first assigned my case really sucked. My accident was in Nov. 2017, and i hadnt heard from him more than twice until June 2018, when my case was turned over to Latasha. I am so thankful that my case was changed to her. She did everything that needed to be done in a weeks time to push my case forward from nothing, and a very short time period later it was all done with. I enjoyed having her very much.

Maggie was the absolute best. Wonderful customer service- I felt that she really cared. I can’t say enough how much I appreciate her hard work and her caring service. It made a difference in my life.

Very professional!

Good people!

They were great for me. Lily did a wonderful job keeping informed on the case and Im thrilled with my settlement.

I was on there website and saw you can chat so I thought that would be easy for me. I gave them all my information. they said they will have someone contact me shortly its been over a week now and nothing. I chat with them again and they tell me the same thing nothing happens no call or emails. 2 days later I tried again. same thing nothing. if you don't want work then close down

This firm is THE BEST! After my accident they handled everything from beginning to end. Sent someone to get my info, I didn't have to go anywhere. They kept me updated every step of the way, got me a settlement I was happy with and even have me a goodie bag when the case was done. I will NEVER use another attorney!

(Translated by Google) Excellent service very professional very friendly and excellent customer service

(Original)
Excelente servicio muy profesional muy amables y excelente atención al cliente

I worked with an attorney Aaron Spahr. He was very professional and answered all the questions and concerns that I had. He was also an attorney for my mom. He did a great job! I would recommend him any time and I would use him again.

These guys are absolutely the best. Was recommended by another attorney to call them after my accident... Amazing Job Guys.. I always recommend people to yall

The whole experience was just ok

The attorneys at Frenkle & Frenkle are phenomenal! They take care of all the hard work that comes from having to deal with insurance companies after a car accident, and they make sure you get the medical attention you need. I recommend them to anyone who has been in an accident.

These guys are ambulance chasers. Not real Lawyers.

Everything said and done,for what they do,there the best.5 star stellar treatment.Arron is one of the finest lawyers i have ever met.He keeps his word on anything he says he will do.HIGHLY RECOMMEND TO ANYONE WHO NEEDS HIS SERVICE.Terry H.

When I was injured my life came to a stop and everything was overwhelming. I was very seriously injured, had a concussion and was on painkillers, thinking clearly and focusing was difficult. I couldn't sit up, let alone drive. The Frenkel team took control when I couldn't and got me results. They sent a rep to my home to gather information, I never had to travel to an office and wait in line. They handled the hospital and the insurance companies when I couldn't handle daily life. The Frenkel team have a client for life.

After over two years my case was settled. It seemed like I was put on the back burner, getting important updates on my case were more work on my part than should have been. Do your homework before settling on any attorney.

Great team, couldn't have asked for more support. I called on a Sunday at 9 am and had a partner on the phone in under 30 minutes. Matthew, Gene and the Frenkels were by our side every step of the way.

Although it took quite some time to settle, in the end, i would highly recommend this Firm.

They were amazing in handeling my wife’s case. Most professional team out there and really care for their clients

When I was being pressured to settle early after a car accident I called the Frenkels. I submitted my information online late at night and got a call the following day to setup an appointment. They came to my work to take down all my information and get the process started. I’ve never had to make a special trip anywhere, they have done everything and come to me if they needed anything. I was able to get the physical therapy I needed because they kept the other insurance company off my back. I have worked with one person through this entire process who was awesome. I never had to reexplain anything, she had all the information ready. The outcome was more than I could have done on my own, even after paying the Frenkels which I feel was reasonable and money well spent. I appreciate their expertise and how nice everyone has been. I would definitely use the Frenkels again if I were in another accident, but I would call them from the beginning and not try to do anything on my own.

Dave Adest and Maria Cordova were awesome helpful caring will use in the future.

Frenkel was very helpful. Frenkel on the other hand was stinky. 3 stars.

This was an amazing experience with Frenkel & Frenkel for me , Aaron Spahr is definitely the person i needed on my case. Yolanda thank you as well keeping me informed with things, you guys are the best!! Blessings

Aaron Spahr and Yolanda Rojas at Frenkel and Frenkel are life savers! After a driver rear ended me on the highway out of road rage I was left with severe back pain as well as a damaged truck. The responding officers neglected to give me the other drivers insurance information. I contacted Frenkel and Frenkel when I couldn't find help anywhere else! Aaron and Yolanda went to work on my claim immediately! They handled everything and I couldn't be more grateful for everything that they did for me. I would highly recommend Aaron Spahr and Yolanda Rojas to protect you when you've been injured in a car accident!

They are the best. Everybody there is amazing. I was in a car wreck and from beginning to end everything was handled flawlessly. You've found your law firm.

After two years of follow up/ waiting I decided to settle my case. It was not at all the amount/ results I was expecting, taking into account I had video proof I was not at fault in my car accident. The lawyer assigned to my case was nice and answered all the questions I had, however the paralegal was very unprofessional. This firm sadly did not meet my expectations.

Thanks guys at frenkel and frenkel for taking care of me and my family. When we contacted Frenkel and Frenkel Arron came out and checked on us and made sure that my family was in good hands. Checking up on us but especially to Arron Spahr and Yolanda Rojas for getting our case done. Thank you to this great staff for taking care of us and that we are okay.

People don't know how to do their job

I want to thank my attorney ARRON SPAHR for doing such a wonderful job with my case.

I also want to give a special thanks to YOLANDA ROJAS .

I appreciate you taking the time to deal with every single question/concerns I had during my case.
No one likes to deal with attorneys. I never felt like I was dealing with attorneys. I felt as if I was dealing with a friend. It truly makes a difference.

Love my goody bag!!♡

Thank you!

Great service

My car accident was in December of 2017 - my car was totaled and the other driver was completely uninsured. I had just moved to Texas two months prior and was at a loss with what to do. After searching for advice, I decided to contact Frenkel & Frenkel. Within days I was signing paperwork and discussing medical care for my injuries. My case manager Latasha listened to every concern I had and was readily available to give me any updates I needed regarding my case, as well as continued to keep me updated as anything changed without my prompting.

Because of the circumstances surrounding the other driver, I knew that my case would take time and definitely wouldn’t be deeply profitable, yet Frenkel & Frenkel approached me like it would be. I really appreciated not only being advised when choices needed to be made, but also to be given those choices in the first place.

In the end, they were able to secure enough to pay most of my medical bills off and even have some leftover. While I wish there had been more (after what I went through and what was involved on Frenkel & Frenkel’s side - I think we all deserved better there), I’m happy to have anything and I know they did all they could. Had I not sought their help, I’d be saddled with mountains more of medical debt.

I sincerely hope I am never in a situation like this again, but if I am and I am in this area, I will call Frenkel & Frenkel for assistance - I know they’ll do everything they can to help me.

It was really nice to know that i could trust someone to take care of this and not have to stress. They treated me really well and gave me information to make decisions i never once felt pressured into agreeing to something i didnt want. I recommend them to anyone doesn't matter how small you think your accident is talk to these guys first ! Dont leave money on the table

I wish I could’ve given it a lower rating.
I will not be using them again I have been told so many different things and I’m only dealing with one person it is amazing. I’ve already called and had a long talk with lawyers the first time. This time I was informed that September we were picking a court date and now I’m told that we are negotiating. I’m unhappy with all of this I would not recommend them to anyone

They love to help their clients

Never got a call back. I guess they didn't want easy money since the doctor left something in me.

Great people

They do good business

I would highly recommend this law firm. Had an impossible case that they helped me navigate. Latasha is an absolute all star and great to work with. She is very knowledgeable,
caring, and expert at her field. Once she is on the case she will exhaust every opportunity to help out. All medical treatment was taken care at great facilities and awesome doctors. Was very involved in all aspects of the case at all times and any questions were promptly answered. Hopefully I wont need them again but if I do they will absolutley be my first phone call.

Yolanda was my case manager she was amazing. She worked really hard at getting my the most compensation possible. Alex processed my paperwork so easy and so fast. I hope I never have to use them again but if I get in another accident I know who I’m calling!! Thanks again!!!

They really care about their clients.

Everyone that I dealt with was very professional and knowledgeable. Every step was explained in advance and things moved along exactly as explained. I was very pleased with everything including the outcome of my case!

I had the pleasure of working with Latasha , she was a pleasure to work with and always kept me up to date and informed . Highly recommend Frenkel and Frenkel ...

We received excellent service from Latasha and the whole Frenkel team. They checked with us at every step of the process and didn't proceed until we were in agreement with the outcome.

They took a long time with my case, and it appeared a few times like it had gotten buried and forgotten, but in the end, they did a fantastic job. They got me into a doctor immediately after the accident, and in the end finally got me a very fair cash settlement.
Stormie did an awesome job of always answering my calls and questions. Thanks guys!

I've heard many reviews about Franklin Franco being a top-notch law firm. So at the beginning of the year when I was in a car accident and it wasn't my fault I called them to be my lawyers. From day one it was a nightmare. No return phone calls no medical attention that I needed. Finally after a visit I got a phone call saying they don't even want to take me on as your case. Worst experience for a law firm. I highly recommend doing your research and going to a good Law Firm that will take good care of you. They didn't even care about what was going on with my case.

My Case Manager Lily went above assisting me in my case, making the painful and chaotic process manageable. She put me at ease, consistently following up with me, making sure attending all my appointments, following up on all procedures, therapy, exercises, etc. making sure I received the maximum benefit for my current and long term health following the accident. I would recommend Frenkel & Frenkel, my attorney and Lily to anyone that has ever been hurt following a motor vehicle accident. Again, thank you for everything.

Amazing I would highly recommend this place Frankel and Frankel to anyone they took care of me and made everything easy

Frenkel and Frenkel has been so amazing. I’ve been working with Daniel Barron and Mark Frenkel they have made this experience absolutely exceptional. I recommend Frenkel and Frankel to anyone who would need their assistance.

I love the help I received from Frenkel and Frenkel. I was in an auto accident, i just moved back to Frisco and started a new job. I had no Healthcare coverage yet and I had injuries. They set me up with a doctor and PT for my injuries. I will be forever grateful to them for the help I received. Thank you again for everything.

I only lived In Texas for a few short weeks when I was struck by a drunk driver, 9 months pregnant. I didn’t know where anything was, any doctors any type of support. We instantly contacted Frenkel and Frenkel.They came out immediately!
I didn’t even know where to start. I would have been completely lost. This accident badly flipped our lives upside down for two full years. I wasn’t able to go back to my full-time career. I have permanent damage to my body. I contacted them multiple times crying, asking for guidance because I was struggling with multiple things. They truly made me feel like I was cared about. Very genuinely, like I was family. They calmly, lovingly, and gently guided me through the two hardest years of my family’s life.

I couldn’t be more thankful or grateful that we contacted Frenkel and Frenkel. They are very patient and very personable. They use every resource they can find in every way they could possibly think of to help us fight for every single dollar that we deserved. My little family is now living a blessed and wonderful life thanks to their hard work. If you want someone that truly cares about people and not just a paycheck, this is your place to go. I can’t thank you guys enough. Thank you for fighting so hard for us!!! Thank you for getting back the life I was robbed of ❤️❤️❤️. P.s. Jason B. Was our attorney!

Awesome service. They build great rapport with their clients and they are always keeping you in the loop. Arron Spar is my attorney and I can say confidently that he pushes hard for you. Expect a positive experience through each case from this team.

I would highly recommend the Frenkels.

Frenkel & Frenkel's entire staff has made this painstaking process as seamless and stress free as possible. My case manager and attorney, Lastasha (5+ Stars) and JB, have been in communication consistently and have answered every question I've had in a timely manner. I have recommended friends and family in similar circumstances to Frenkel & Frenkel and will continue to do so! Thanks to all who have helped!!!!

Was blown off for 2 years because the lawyers didn't want to fight for my money. They blamed us for not checking in, etc. Save a headache, don't go here for help. And no they didn't get the money I deserved. Garbage company and service.