Outstanding customer service skills!!! Genuine hospitality!! Ruben Ortiz is awesome!! Our visit was very comfortable,Ruben Ortiz really makes the clients feel at ease.I would highly recommend Ruben Ortiz as your lawyer You will be greatly satisfied Highly recommended ❤

Don’t waste your time here. My husband and I went to this lawyer to help with our accident, the lady who talked to me and my husband told me she’s too busy to help us and told us to go to Mike Gopin lawyer. We asked to speak to the lawyer and she said he’s too busy with criminals. We came to see Ortiz because we saw the commercials and now he can’t be bothered. What a waste, the lady seemed bothered for wasting her time.

We have use Ruben Ortiz twice with our legal cases I would highly recommend him to anyone. He did everything he said he would got both of our children cases dismissed. You can't beat great job he does for the price. Which is affordable with almost any income. He is our lawyer and I won't use anyone else. His staff is also great very kind and professional they always answer the phone and get back with you promptly .

Ruben ortiz Law Firm is looking for " SURE THINGS". That is why they offer only charging 25% if they do not go to trial. I was dropped due to not being worth anything to them but later on I closed my own case and was able to pay my doctor bills and get additional settlement for my losses without a lawyers help. Look elsewhere

Mariana and the rest of the ladies in the office were extremely professional and answered all of my question to the best of there ability that left me satisfied as well as provide refreshesments all with in a timely manner. Grade A service would highly reccomened to anyone seeking Legal assistance.

Car accident

Don't trust this lawyers gimmicks don't believe this commercials he is a thief and he has let a lot of my peers down Peers who have paid in full. This is a very untrustworthy law firm.

Hello,

Especial thanks to Mr. Ruben Ortiz for his help during my case, he did deliver what he promises and was able to dismiss my case with no charges in two hears. Special thanks to Mr. Cox for helping during my case- over all very pleased how my case was managed.

In additional, Ruben does make himself available for any questions has we communicated by texts and calls. You may wonder what are the pro and cons.

Pro- Ruben and his staff make them self-available to answer any questions and help you understand your options and the process of the case.

Cons- Ruben does communicate at a last minute changes, perhaps he will call the day before (late afternoon) with request or changes has I think this maybe out his control but they need to be my organize on the process.

Thank you again for your support and we will stay in touch.

Mr. Martinez

Ruben Ortiz and staff took very good care of me. They always kept informed as to what was going on with the case and that gave me peace of mind. He was very flexible with seeing me whenever I wanted to him to talk about the case. Thank you Mr. Ortiz for your time and for having my case dismissed, and for being very reasonable with the cost of your services, you told me one very affordable price and you stuck with that same price all along, I will recomend you to everyone who ever has a difficult case. By Carlos Moya.

Very unprofessional. They scheduled multiple people (at least 7-8) for the same appointment time, then the attorney did not show for that appointment time. He was 30 minutes late and the staff “wasn’t sure” when he would be there. I’d much rather go to someone who can uphold something as simple as an appointment time.

Sonia was great! excellent service from everyone.

Nothing but the best representation from this law firm

Mr. Ortiz has a couple of my cases and I really trust him I really hope he can help me out,but we'll see how it goes then I'll come back and tell you guys how it went ☺️

Got my case dissmissed from a lie and this justice system sucks we're my public defender said I had no chance thank God my life and career would've been over thanks Ruben and Kurt

This is hands down the best attorney around.

(Translated by Google) I live in Georgia and I have a case with my son in El Paso, TX. And Ruben Ortiz Esq at all times, on every call, every message I've always had the attention even without being hired. To me that are very valuable. The lawyer has always answered every call, every message Saturday or Sunday even as their offices are closed. I had excellent service in my guidance still living in GA.

(Original)
Vivo en Georgia y tengo un caso con mi hijo en El Paso, TX. Y el Lcdo Rubén Ortiz en todo momento, en cada llamada, en cada mensaje siempre he tenido la atención aún sin haber sido contratado. Para mí eso tienen mucho valor. El abogado siempre ha respondido cada llamada, cada mensaje aún siendo sábado o domingo que sus oficinas están cerradas. He tenido un excelente servicio en mis orientaciones aún yo viviendo en GA.

Take your traffic tickets to this attorney!

Thank you to Mr Ortiz for his great help with my car accident. thanks for getting my doctor bills taken care of. i will recommend him to anybody

Professional and courteous staff

Mr. Ortiz is a busy man and in his meetings with clients he likes to be fast and concise. Sometimes a little too much. I think he might forget that what is common for him as his daily profession is completely foreign to clients and there are A LOT of unknowns to them. He could be better at explaining certain details and exercise patience when certain obvious questions (to him) are asked. That being said he is a wizard in the courtroom it was great to watch him in his element. He was aggressive with those he is crossexamining and it was fantastic to watch him dismantle weak arguments and downright lies. It took a long time for my case, which was unusual, but it worked out in my favor which I was immensely grateful for. I would highly recommend him. Thank you Mr. Ortiz!

Great services, Amazing staff, very professional..glad i choose Mr. Ortiz . got my case dropped with ease and didnt have to break the bank. Thanks

One of the best Lawyers I've known!!!

Great service

Was charged an excessive amount for the support recieved... Great customer service nonetheless.

Mr Ortiz and his staff are #1

Very easy and very informative I’ve used him for my legal name change. His office was very professional and patient

Took a lot of time

Was supposed to be the first 10 min. Free. Conversation with only 6 minutes and still charged me $50

Very helpful!!

Great Lawyer. Focused on my case and delivered aggressively. One on one was good too. Explained everything step by step making sure there was no confusion. Mr. Ortiz is the guy to call if you get in a jam.

I first saw Mr. Ortiz outside of a courtroom receiving praise from a client. The client couldn't contain his excitement from the results of the court proceedings. I got Mr. Ortiz's card and now I am the happy client. I could not be happier with Mr. Ortiz's handling of my case. If you want to be happy with the outcome of YOUR legal situation this is the attorney for you.

Great attorney and great office staff, all helped me wonderfully with my motorcycle accident last year. All very professional, will definitely recommend this lawyer to anyone that has been hurt in an accident.

Great attorney, great personality. He walked into the courtroom, took care of business and got the case dismissed. He represented me as I’m in Los Angeles and he’s in El Paso and we actually met for the first time at court in Sierra Blanca, Tx. Thank you so much for your professionalism. You were the class act among your peers in that courthouse.

Great lawyer, no problems, satisfied with my case. 2 thumbs up.

Mr. Ortiz is truly what they say he is, when you're in trouble he's definitely the attorney to call. He's attentive, affordable and passionate about the work he does. I'm truly satisfied with him, he treated me as if I was his family. Always made me feel like everything was going to be just fine, and it was. You're the man Ruben, and thank you again!

He is a great aggressive attorney. Mr Ortiz listens to your needs, and fights for what is fair and right. My only feedback to make it a 5-star service is that a stronger and more responsive paralegal support in his office would take some of the extra burden that Mr Ortiz has to carry to be successful in his caseload. Overall, I am grateful for all the support Mr Ruben provided throughout my legal battle. His sharp look is always a plus!

Speeding and changing lanes tickets dismissed!

He is a straight shooter will not bs you. I would of given a 5 star but the wait was kinda long .

(Translated by Google) Excellent

(Original)
Exelente

Get a ticket? Call the office. Haven't had to deal with a ticket in years.

THANK YOU MR. ORTIZ AND HIS OFFICE FOR HIS HELP WITH MY ACCIDENT CLAIM.

(Translated by Google) Many thanks to lawyer Ortiz for his help in the accident with my son. If I saw him to recommend. Thank you

(Original)
muchas gracias al abogado Ortiz por su ayuda en el accidente con mi hijo. Si lo voi a recomendar. Gracias

Great service and friendly staff. They are very professional and outstanding lawyers. They WON my ALR hearing! My dwi case is still pending but I'm very hopeful and optimistic having this firm representing me. I would definitely 100% recommend them. Thanks again for all of your help!

Good customer service

Fast and efficient service

Best lawyer in el Paso hands down the man and his works a smooth and the prices are reasonable works well with military also thank you guys I would def recommend anybody for any case

Very friendly and knowledgeable

Ruben was a great guy, fast and to the point got my case worked out. Couldn’t be happier!

(Translated by Google) Very lawyer lawyer ... I help a lot in my accident of my motorcycle. I received my money and they helped me with my medical expenses. If I recommend it

(Original)
Muy hamable abogado... ayudo muchisimo en my accidente de mi moto. Recibi mi dinero y me ayudaron con mis gastos medicos. Si lo recomiendo

Competitive reasonable prices. I couldn’t have been more pleased with Mr. Ortiz and his staff! I was impressed with his willingness to help me and his dedication to my case. My case was dismissed and should legal counsel be needed in the future I will certainly be using The Law Offices of Ruben Ortiz!

Happy with the results of a minor driving infraction. Great communication and they delivered on expectations. Thank you!

Good quality service from Attorneys and staff, they got my case dismissed.

Thank you to Ruben Ortiz for getting my bills paid and getting me my money from my head on collision at Sundland Park. Office staff helped me tremendously.

(Translated by Google) Thanks for your effort and hard work. He was an excellent lawyer. I recommend it to everyone because they fight to the end and win my case. I am very grateful to him and to God for helping him win my case. Thanks with all my heart. May God continue to bless him with his work that he does so that he may continue to fight for justice.

(Original)
Gracias por su esfuerzo y duro trabajo. Fue un excelente abogado. Se lo recomiendo a todos por que pelea hasta el final y gano mi caso. Estoy muy agradecido con el y con Dios por haberle ayudado a ganar mi caso. Gracias de todo corazón. Que Dios lo siga bendiciendo con su trabajo que el hace para que siga luchando por la justicia.

Great lawyer, helped me get my car fixed and my doctor bills paid plus got me more than $3 thousand dollars on top of it when a lady on her phone rammed my car in the Eastside. Totally recommend him.

I was falsely accused of a crime. Being in the military I was at stake of loosing my job, money, and freedom. Thanks to the representation of Ruben Ortiz I was able to prove my innocence. I’m very thankful for his hard work and patience in my case. Anyone facing serious charges should have a serious lawyer. 10/10 would recommend.

First off i wanna thank Mr. Ortiz and Mr. Cox for an amazing job they did for my husbands case, not only did they save him from going to prison they got him the help he needs! My husband was looking at hard time for his cases and a probation revocation. Both attorneys fought and got him what they had promised to do. My husband will be in a 6 month program and probation when he gets out. Thank you to everyone in the office from the Portillo family! You saved our husband, son and father.

(Translated by Google) Excellent lawyer, great help your help

(Original)
Excelente abogado, gran valiosa su ayuda

Good result for my case with a great lawyer and staff.

Great service; always available and professional.

Do not hire Ruben Ortiz to represent your children. He claims to be like an artist as he stated to me and my wife in trial cases. He is also disrespectful to women and didn’t want to deal with my wife. We gave Mr Ortiz several documents from our sons school to present to the case and Ortiz didn’t submit documents for the case. These docs had many examples proving our sons innocence but he ignored me and my wife. Later on these docs helped our new attorney.
The day we were suppose to pick a jury he said that we should take a deal offered by DA office and he had a lot of respect for DA. Which is the total opposite of what he had been telling us from when we first hired him. We fired him after he convince us to take a deal requiring our son to admit guilt to a felony.
Worst representation ever don’t waste your money on this unprofessional liar.

This was one off the best lawyers i had i was very pleased with my case trust me they will do to the best of their knowledge to get the job done

Very condescending. Paid no attention, no acknowledgement, not even eye contact. Just gave his quote and that was it. Felt uncomfortable talking to someone who didn't even turn to look at me. A very unpleasant five minute meeting. This was a couple of years ago, glad to share my my experience for others and hoping he (Ruben Ortiz) has taken a different approach with potential clients.
Update:
Mr. Ortiz replied to the review I left and in that reply he accuses me of making this up because I "read his reviews". In my opinion, his reply further supports my review. I find his response a bit puerile. I haven't read any single review of his, I don't need to. I had an consultation and wrote my experience. Plain and simple. I'm glad he's successful in helping people, he just didn't help me. That's okay, not the end of the world. It wasn't a criminal case, just something minor. Perhaps it wasn't worth his time. I don't know. What I do know is how I felt during my consultation.
I do believe any counsel should show some respect and demonstrate humility with potential clients, (again my opinion). Perhaps he does and I was the unlucky one that day. Again, my opinion, of who I would feel comfortable representing me. I left his office feeling bad and unacknowledged, those were my feelings and not a matter of opinion. Perhaps he's the type of counsel some seek. Great.
Also, the reason I wrote this review is because I write reviews for places I have visited, like countless people do. Very simple. I saw his commercial and remembered him and wrote a review. Nothing sinister like his reply indicates. I'm just a person who had a five minute meeting, had an unpleasant experience that I remembered, and wrote my experience as a review.
I'm glad Mr. Ortiz replied, thus giving people an idea of who can potentially represent them, opting for his services or not. I hope people find my review, as well as his response, helpful.

Ruben ortiz best lawyer In town I could have hired . I am a lesbian and was wrongfully accused of a crime I didnt commit from the start he was fair and not prejudice toward me at all he was touched by my story and told me everything would be ok . Ruben told me he would dismiss my charges and I would not do jail time I only met with him five times within a year this happen to me he is a Godsend and thanks to him as of today my night mare is over my case was dismissed I will always be thankful to him. I highly recommend him.

Mr. Ortiz is a great intelligent person who actually knows what he's doing. If you want to be steered in the RIGHT direction, look no farther than Mr. Ortiz. Trust me, you WON'T regret it.

Im going keep this short and sweet but Ruben personally called me and answered every question I have and had and cleared up everything in a professional manner and was very respectful. He is very prepared and well knowledge about the law. I can say I’ve been to only one other attorney who has as much good reviews and they didn’t do what Ruben did for me. I will say he honestly cares and wants to helps anyway he can. So I do believe this is what makes him the best attorney in El Paso.

Ruben Ortiz is a great lawyer,, and his staff is very kind and understanding. He went out of his way to help me with my case, and gave me great results.

Ruben Ortiz Your the best!

Took our case as soon as we got there

Got me my money I deserved from my crash. Being hit from behind while the guy who hit me was on his phone is no fun. Thanks to Ruben and his staff for everything.

Great service
Front desk vey helpful and very professional

(Translated by Google) ruben orttiz very good lawyer

(Original)
ruben orttiz muy buen abogado

My old boss recommended me to Mr. Ortiz which he got two of his drivers off DUI cases in the past. He did it again. He did a really good job in court and knows the law. He saved my CDL. Thank you Mr. Ortiz. He’s legit!!

Very good lawyers. They took care of my nightmare of an accident very well. He was recommended by a friend of mine who was very happy with him too. Definitely recommending him to anyone who has been in a crash.

Very friendly and fast working

Very good lawyer. They finished my case and got me and my sisters money we deserve. If I get in accident (hope I don't) I will come back to him.

(Translated by Google) Bad as a lawyer does nothing for you

(Original)
Pésimo como abogado no hace nada por ti

Thanks to Mr.Ortiz and Mr.Cox I was able to get a full my firearms charged fully dismissed. I had been dealing with a public defender for almost 2 years and they got it done in just a few months. They care about what they do.

Mr Ortiz is the greatest lawyer by far. Reason why I say this is because I was looking at 10yrs for a 1st degree aggravated robbery charge I didn’t commit. I talk to mr Ortiz and explained my situation and he believed in me and told me with no hesitation he was ready to fight for me. I been fighting this case for a year and while going through this mr Ortiz and his legal team made sure I was all ways up to date. Mr Ortiz never gave up on me and he for sure went the distance. My case was dismissed today because mr Ortiz never gave up on me.

I wish I can give this man more stars if I could. If anyone is looking for a good lawyer that will go the distance for them and need someone who will give them the right advice I say mr Ortiz is the guy.

Mr Ortiz I want to thank you again for helping me get my life back and now I can continue my military career .

Ruben Ortiz is an excellent Attorney. He is the best. If i could give him 10 stars i would. He staff is fantastic. Completely professional and courteous. Mr Ortiz was very efficient in handleing the case. He produced the best outcome through his professional expertise. If you need legal assistance Ruben Ortiz is the best!

Excellent atty. I highly recommend him. He has helped many of my ex-students.

Thank you very much. Your hard work, experience and dedication will not go unnoticed. I will be telling everyone about you and your staff.

Great attorney

Ruben Ortiz has helped me a lot the charges that were filed against me have been dismissed. He has a knowledgeable team

Mr. Ortiz did a very good job for me, I recommend him to anyone that needs legal help.

thank you sooo much Mr Ortiz for taking my case and getting it dismissed, you and Mr. Cox did an outstanding job with my case, I will make sure compensation comes your way! thank you again, great lawyer overall!

Ruben was a good referral, he helped me out on everything, worked with me and an excellent service from his team. I’m glad I have him as my lawyer.

ruben ortiz is a good lawyer when I went in there the staff were really nice and the answerd all my questions I had for them and the promise me that my case was going to be dissmissed and that just what he did and it was a traffic ticket so I really recommend him thank you mr ortiz

Great attorney! Helped me a lot got my case dismissed and clean record. Awesome office staff always keeping track of my case.
When ever he wasnt available somebody was sent to take care of my case always under supervision of Mr Ortiz.
Thanks a lot Mr Ortiz.. payment plans available and always accessible to all questions.