I love Turner Law! They are compassionate, understanding, and very professional!

Totally disappointed. For the money we have spent it has been an awful experience and it’s still not over. My daughter and our family has been put on the back burner to take care of things ourself. We paid them lots of money they represented us once in court then from there NOTHING. Don’t waste your time

Very unprofessional responses to the reviews that have been posted by others. The whole point of a review is to be able to express concerns or praise on the service that was received. You will never be able to please anyone, however bashing someone for their opinion on your service and firm and trying to defend why you were not in the wrong is extremely distasteful. That was to be expected after seeing the disciplinary action that was brought against Mr. Turner by state licensing, on more than one occasion might I add. That was the second red flag for me. The first red flag, however, was due to a friend of mine and a case he and a fellow attorney had been working on. After so many mishaps, never knowing what was going on with the case due to poor communication, not returning phone calls, and then finally after receiving an OUTRAGEOUS bill . I would think twice or maybe even three times before picking up the phone to call these dishonest "lawyers". To have 2 people working on a case, one who hasn't a clue and the other about to lose his licensing isn't exactly what I would call good representation. We will be seeking more action then just the bad reflection on a review. Taking advantage of people looking for help is totally uncalled for.

I had a great experience with Turner Law office The Paralegal and Attorney was very informative and helpful .I will use them again if I need a lawyer.

Mr. Turner has always been kind to me and listened to my concerns. I know my case is in good hands if he is advising his staff.

My wife & I put up a 5 thousand dollar retainer for a great lawyer that was working their who did a fantastic job but then he left and we were assigned another lawyer who had no clue what was going on and although we kept adding money to our retainer we have ended up thousands of dollars in the hole because the new lawyer had to learn the case and charged us thousands just to read what the first lawyer had done . We find this as insulting because this new lawyer who we knew nothing about only went to court maybe 1 time if that . We had money in our retainer until we were assigned this new lawyer without our consent

The whole team was very helpful during a very low point in my life.

They are the best theylisten and understand and their staff is amazing

Was pleased with the through approach o my case. Hopefully the results will reflect the same.

Robert Turner and his firm are very slick and dishonest. Look at reviews on other sites as well. The only way to stop him is to report him to the bar and let the authorities investigate his cases. Yes divorce is hard but your attorney shouldn’t be making the experience harder than it should be. Please stop exploiting vulnerable people.

Fast, affordable, quick and painless. Payment plan option was convenient. I did have to have them revise the documents for an erroneous line they added without my knowledge. But other that, I'd recommend.

idont hat.e this one my backup friends also new baby few days before xmas

My lawyer was straight up with me. Gave me all my options with no bs. Also advised me of the possible outcomes. Recommended best route for my situation. I would definitely use Turner Law Office again.

Stay FARRRRRRRRR away. You've been warned. What's sad is they attract low income people and take advantage and Robert Turner sleeps well knowing he's doing so.DO YOUR HOMEWORK. He’s been disciplined by the bar for a reason.

So far my experience with Turner Law Offices has been a positive one. Divorce is never pleasant even if it’s a healthy choice and I had dreaded starting the legal process before contacting Turner Law. I do have a fairly simple situation, uncontested, have already gone through mediation with no property or assets to divide, and general amicability. Still it’s been great to feel like my case is in good hands. Everyone I’ve dealt with in the office has been professional, prompt in communication and the cost has been fair. I would definitely recommend Turner Law Offices.

The people here have been very helpful with preparing my divorce, answering all my questions, and working with us on payments to make the whole thing doable. Definitely a good choice :)

Rob and his attorneys are great! I used this firm in 2016 and now using them again over a parental move away (still in progress). I have nothing but good things to say. You can't rely on google reviews to pick your lawyer, if you make minimum payments, you get minimum effort. If you have a losing case, you have a losing case. I'm in regular contact with them, paperwork gets done, they're filing their motions, etc. Rob is amazing in trial. If your case goes to trial, spend the extra money and have him do it, everything else have the associate attorneys do.

The best most trustworthy law firm in the world.the staff is unbelievable.very courteous and just fun loving.jennifer is so crazy .i will give that law firm

Horrible and very unprofessional. He talks and jokes about his clients to the opposing attorneys. My husband and I heard him laughing about us. He denied it when confronted, but we both heard it. Then billed us for 6,000. A jerk!!

STAY AWAY FROM TURNER LAW OFFICES!!! THEY ARE CROOKS!!!! I hired them back in 2016 to assist me with changing a parental agreement. I had three different lawyers while I was a client of theirs. Never was I notified when my lawyer was being changed. Every time they would do this they would charge me $125.00 even though I did not request it nor was I notified before they did it. When they would show up to court, my attorney was always confused about what they were there for. They would be fumbling through my case file trying to figure out exactly what they were suppose to be doing with my case moments before they were to represent me. The communication was so poor that I would have to reach out to the office to get status updates on my case. I was also charged for that every single time $50 for phone calls and to respond to emails (when they would respond, they often did not) after 3 and 4 months of no communication. One court date in particular, I hadn't been able to get in contact with nor had I heard from my lawyer in months. Finally the day before I was to go to court I heard from my lawyer. They also changed my case strategy without consulting me or my consent. I fired them verbally and via email and I didn't receive a letter for them to withdraw from my case until over a year later. The only communication you can count on to be consistent is from the billing department. I had to hire another lawyer to do what I originally hired them for in the first place, and it didn't take half the time or cost. I have paid this law office thousands of dollars already and now they are suing me for a job that they never did, never even tried to do in my opinion. It seems that they don't actually make money handing people's cases, but from taking advantage of people and suing them once they now longer allow themselves to be taken advantage of. This law firm uses unethical practices to prolong cases and scam their clients out of money!

This is the absolute worst firm ever! No communication, they send out personal information to the wrong clients, but they will email you about money! Never ever use them. If I could give a negative stars I would. Karma is all I can say!

My close friend tried to use this firm to represent him, its been OVER a year and they literally have done nothing. The female that was representing him lied, didnt respond and ultimately didnt file anything that she said she was going to. They gave his case to someone else. That person didnt get far with anything and then changed law firms. Mr Turner took over the case and basically told my friend that after spending money with them waiting for them to do something, that NOWWWW they can try to file something. They claimed they were going to send a retainer, he never got, he sent them stuff and asked if they got it, he sent messages over and over unsuccessfully (since they do not like to communicate). In the beginning they claimed over and over they "tried" to call to let him know when a meeting was rescheduled, he drove down twice, over an hour away just to get there and be told they couldn't see him for a meeting they set up. This firm doesn't seem to have their stuff together. Go to someone else

They have been great at staying in contact with me during this time.

I was in a bad situation. And they took advantage of that. Every second is billed. If they open a letter. Take a message, talk to anyone you get billed. I wanted to dismiss my case she kept it going. Making it worse. I didn't ask for things, there we were in court she ask for them. Her and the other attorney were law school classmates. So while they talk school on the phone I paid the bill by the hour. I had to file my own papers to fire her in court, then file to dismiss my own case. People are putting bad comments on facebook and they are being taken down.

NEVER GO TO THEM..WASTE OF TIME.

Update: Rob Turner reached out to me directly after taking the time to review my case. He explained things in more details and in the end I believe it was a misunderstanding.

Called and the receptionist Trevor told me uncontested divorces are $750. Checked their website, $750. Waited 45 minutes to meet an associate and she says they are $1500.

Our experience with Rob and his staff was amazing with incredible results. A true advocate who gives it to you straight and you can expect to happen what he and his staff says will happen.

They tell u anything on the phone. If the young guy don't like you. He sends yoy on your way?

I was very pleased to have Turner Law represent me! I would recommend them to anyone. If I shall ever made a lawyer in the future, I know where I’m going

Turner law offices made me feel welcome since the moment I walked into their office. They treated me with respect and honor and made me feel valued as a client. Explained things I was unaware thoroughly to me and made what could have been a difficult road a much easier one.

Professionals, caring and listeners.
Come to this office if you want piece of mind in whatever your case is.
They will represent you to the best professional level you could expect. . .
... and must importantly win your case!

Turner Law Offices helped me streamline the work required to set up an LLC in the state of TN. Not once, but twice! Great staff! Highly recommend!

We hope that we never need a lawyer but when you do it’s great to have one you trust. Rob and his team were working with us within a couple of hours of our call, has been very attentive and encouraging throughout our ordeal. I’m very glad we found Turner Law Offices.

Turner law offices handled my case quickly, professionally and at a very reasonable price. I would recommend them to anyone for representation. They ROCK!!

Have used this firm since I was 18 and got in trouble for the first time and till this day I'm still using turner law and have been satisfied with every outcome except for my recent one. Felt like I could have gotten a better deal but I'm still happy with my lawyer Mr. Turner.

They took they time to explain everything to me..Great experience Thank u so much

Will lie to you

Clean ...not as alert on the reception as would have liked they forgot we were there..otherwise very helpful

I cannot say enough good things about Rob and the team at Turner law office. We came to them in a desperate situation, which was completely outside the scope of our ability to handle alone. The immediate and long term well being of our young children were in jeopardy. We needed fast capable legal action. Rob and his staff came along side us and provided the legal expertise we needed in a very difficult situation. I am certain that their intervention has changed the course of our children's lives. We are extremely grateful and continue to rely on the Turner Law team for ongoing custody legal counsel.

I have been a client of Turner Law Offices for nearly 8 years. I am being represented in an ongoing, difficult case that has required significant attention to detail, extensive follow up and research, and frequent meetings and representation. I have received nothing but the absolute best representation, prompt responses, and extremely professional service. I have been at ease during every opportunity for which I have been represented by TLO. Any concerns I have had were addressed and alleviated within an extremely short time from the time in which I made them known, almost always the same day. I recommend this law firm every chance I get!

A very professional legal team that helped me with all my questions and made the process easy

I was impressed by the courtesy and professionalism shown to me by all the professionals at Turner. I felt very welcomed and comfortable with my attorney, Austin Knapp. He was very good about going over everything and answering my questions until I fully understood everything. The receptionist was also very helpful and approachable. Will recommend to friends.

Turner Law Offices has been nothing but professional. They have acted in my best interest and kept me informed about my case. They respond timely to my questions and concerns.

Stay away from turner law offices. They are crooks. I hired them to handle my divorce and it was the worst mistake I could have made. We received the discovery and the paperwork clearly stated we had 30 days to get it turned back in and turner waited 3 months and walked into our first court date with the papers in hand. I fired them verbally and in writing and now they trying to sue me for money when I had to hire a new lawyer to handle my divorce. The day I went to court for them during me their was 20 more people in there just like me. THEY ARE CROOKS DO NOT HIRE these guys to do anything period.

If I could give them no stars I would. Don't waste your money here. That is all you need to know. DONT WASTE YOUR MONEY HERE!

Expensive for being a lawyer 1000 retainer

They lost our paper work three times. Either the guy at the front desk lost it or the mediator lost it. Every time we had a different mediator. I guess they quit or got fired. Who knows. A divorce that was supposed to only take a couple of months lasted 6. We thought we were done paying then months later we started receiving more bills saying that we did not pay.

This is not the lawyer for you! I hire TLO to simply show up at a child suport review while I was out of town to show my income. They auto drafted my retainer just like they said they would and the money was there just like it should have been so I went on with my life thinking all was good. It wasn't! I got a letter and a bill a month later from the court stating I had failed to appear! When I call TLO they had no record of my payment! I took them my bank records and showed them where they drafted the money. They quickly apologized and said "Don't worry, we'll file a motion 60 to set that order aside and it'll be as if it never happened." NOT TRUE! They have continued sending me bills for this motion and all the hard work they're doing for me. I finally just settled with my ex about the suport so I ask TLO to withdraw from the case. Would you believe they sent me another bill?!? Sure did. Billed me for the withdrawal and I still don't have credit for the retainer I paid. Not sure what happens next but I think I'm going to a new lawyer for advice.

I don't have words to describe how frustrating my experience with this law firm has been. My divorce case was supposed to be relatively cut and dry. But because I used Turner Law, I was screwed. I filed in March 2015. My case (uncontested, no children, used mediation) was not settled until January 2016. That's nearly a year, for a case that should have been settled within a couple of months.
Here are my complaints: 1. Lack of communication: Calls go unreturned, emails unanswered, case being stalled. I think this could be a shady business tactic to charge the customer more money. I received notice that my original lawyer was leaving the firm, postmarked TWO DAYS BEFORE IT ACTUALLY HAPPENED I was given 48 hours to decided whether I would stay with Turner Law or follow him to a new firm. I wasn't thrilled with his services (turns out that was indicative of Turner Law more than anything) and I'd already paid so much to Turner that I decided I would stay. Big mistake. I had to pester the firm by email and phone to find out who would now be handling my case. I was assigned to a lawyer named Pete Frech. I was told he would be the one taking care of my mediation. WRONG. Late November 2015 I had mediation with A DIFFERENT LAWYER than I had been assigned. When I finally got my final hearing before the judge. It was not Mr. Logue who appeared with me, it was a complete and total stranger whose name I am unaware of. Hell, I don't even know if it was truly the person who I was billed for. They could have sent me in there with any John Doe off the street and I wouldn't know him from Adam. My father was helping me make payments (see no. 4) and was told the account had been paid in full when his final payment was received. However, it took two more months and my final bill was received. I still owed over $500, contrary to what they told my father. See no. 3 on this payment plan business.
2. Professionalism (or lackthereof). In addition to the issues outlined above, I was matched with a lawyer (my third, but not last) by the name of Ryan Logue. He attended my mediation in ill-fitting, disheveled dress, and spent his time checking his phone, sighing while the process took too long, tapping his fingers impatiently, and speaking unprofessionally (inappropriately joking about the sexual preferences/cross dressing activity of someone while I sat in tears at my divorce mediation) during the waiting period. When I came into his office to air my grievances with the handling of my case, Mr. Logue spoke to me with a curt, unprofessional, eye-rolling attitude. He became so upset he actually had to go into the other room and ask the paralegal to come in--from thereon she handled the conversation. He could not even resolve a simple matter regarding why the hell had my final divorce hearing not been put on the books yet--in late December. This was apparently blamed on an ex-paralegal for the firm, but it was Mr. Logue's job to ultimately oversee the case and oversee his subordinates. 3. Payment. It takes too long to get billed (over 2 months for me to receive my final bill), a huge interest rate, and their "payment plan" is A MINIMUM of $500 DOLLARS A MONTH. Not all of us are lawyers and able to pay this gargantuan amount every month. That's literally half my mortgage. When I told the person who answers the phone this, he told me "Well, as long as you're paying $250 a month it won't go to collections." So truly, the minimum is $250/month. Still an exorbitant amount for the average person--it's more than my car payment.

Rob Turner done my sister divorce and child custody he's very aggressive in the court room and gets his point a cross a fine man and I'm looking forward to using him in my future custody battle

Huge waste of money and time. Awful law office! Terrible! If I could choose a negative number I would. Very expensive and lazy law office.

Worst attorney office I have ever worked with. Did not have clients best interests in mind during length of case. Your case will feel like low priority since they take on too many cases. Attorney only showed up on time 3 out of 8 times. Horrible experience!!!!!!!

I'm only giving one star because zero isn't an option. My FIRST meeting with them I sat in the waiting room for an hour and a half before finally walking out. Very unprofessional and rude staff.

I don't like him because he didn't even want to fixed my mom's problem

I trusted Rob Turner and his lawyers to represent my daughter in a complicated divorce case involving alimony and child custody. It was clear that he was focused on helping my daughter; we had a temporary court date within a month, and my daughter had my grandchildren throughout the divorce. He also got her the home for the children, and a good amount of support a month for her and the children. Her husband's affair cost him dearly thanks to Rob!!

Rob Turner was very professional, efficient, and personable. Handled my case with confidence and ease

I was rear-ended and the insurance company did not want to pay for my damage. I called Rob Turner and he took care of everything fast. He was able to get my car fixed, get my doctor bills paid, and I had money left over in my pocket. He is a super nice guy and a great lawyer.

What a great service - definitely the best family lawyer in Nashville or maybe even Tennessee! Rob and his staff were friendly and knowledgeable and Rob is not only knowledgeable in law - but he teaches other young lawyers throughout Tennessee. Rob and his team got the job done quickly and his fees were even less than expected; thanks Rob!