They got my settlement check a whole year before informing me. They also never discussed an offer with me, they just settled without my consent. Why they held my check that long I'm not sure. Also they never call back like they say they will. You try to support your own community and they the ones who handle the worst business. They send you to a fake pain management facility who charge you even if you stop going. Dont do business with them go the other way.

Great service

The perfect balance of professionalism while being personable. 5 out of 5! Ms. Ronda and Larenzo were both great!

I will tell anyone to go to this law firm. They have a great customer service they returned all my phone calls made me feel very optimistic about my situation and WON my case.

I received a speeding ticket in Illinois and was told that a lawyer from Hester Law Group would get it dropped down to a non moving violation. That never happened. I spoke to 4 different lawyers including Larenzo Hester and they assured me that they could clear this matter up. The reason I had to speak to so many lawyers is because every time I called nobody knew anything about my case apparently. I had to keep calling because they NEVER call back when they say they will. The end result was me receiving 3 points on my MVR and was terminated from my job in transportation. Mr. Hester assured me that the points would be reversed but it’s been well over 3 months and nothing. Some one in their office obviously screwed up yet they will not admit it. I spoke with the courts and the DMV and they all said it was my lawyer’s error that resulted in me still having a moving violation on my record. I STRONGLY suggest working with someone else.

If you are looking for a lawyer turn away. I will never deal with this company again. They never return your phone calls. They totally dropped the ball on my daughters case and do not want to admit to it. The person that was dealing with the case never thought to tell me she was no longer a personal injury person anymore, she just stopped responding to my emails. I hate that i even dealt with this place. I probably would have gotten more if i would have just went through my insurance company on my own. I will never make this mistake again, just to walk away with $3,000 and a totaled vehicle. That wasn't even enough to pay for my medical bills. One bill alone was $3,000. All i did was pay them for something i could have done on my own. A mistake i will never do again. They say try and go to black owned companies and support your own, but this is the main reason i do not. I am now currently still waiting on my daughters case to be handled. Let's see how long this takes. I have been very patient with everyone, i am a very nice person, but when it feels like i am being done wrong that's when i catch an attitude. 9 months in and still counting...........

Great lawyer

I love them all around -queen b

I highly recommend the Hester group law team. Miss Rhonda is the most pleasant honest worker there I absolutely love her. She always go out of her way to make sure she get the job done.

The best law firm in st Louis......

They a wonderful group of people and they get the job,so I recommend them to do the law work needed and I thank them again. And send God's blessing on them.

Rhonda and Toni were excellent in keeping me posted with my case and what was going on. Thank you ladies and now i know who to contact if i need legal advice in the future.

Good law office with people who care about your situation not just how much money you have. I disliked a lot of lawyers until I found the place.

Lorenzo Hester has been my attorney for 15 years. He is a phenomenal attorney and has provided me with legal aid and advice in every case ive contacted him about. His staff has never failed to assist with my questions or concerns. I've referred people to him that have had successful outcomes when contacting him for legal services as well. I knew when Itook his business card several years ago I would probably need his help one day. That has been one of the best decisions I have ever made in my life. Thank you for everything!!!!

I've hired this company back in April my accident happened Dec 19th. My vehicle was totaled out luckily I took.care of that part myself. This company has been giving me the run around they never know what's going on with your case. I threatened to fire them an that's when they called me with an offer of 4000 um really I dont think so my Bill's along with my car is well over 13,0000 at this point I fill i need to fire them an hire someone else that knows what they are doing. My daughter sister an niece used Mr Malone in clayton and has gotten back way over 10,000 within a month of hiring him. It's a shame they want the money but case work the case SaD. Aw not to mention this man just answered the phone so ded like he just rolled out if bed an said hello I had to ask is this the Hester Group?

I was in an car accident 2 years ago and they are still working on my case. Every time I talk to them they say its going to take some more time when its been 2 years. I feel like it should not take this long and I would not tell anyone I know to go there I feel like they are terrible. I will never go there ever in life again.

I King Lonnie C. Freeman aka Lousifur whould like to say I enjoyed Kristal and Lorenzo’s help with the service handling business getting the job done•_.

Call them if you need an answer. Staff is amazing. There is never a time when they are too busy to help you... Fantastic law firm.

Great Lawyer Great Results

Ronda is the absolute best! She promised she would take care of us the day we walked through the door, and she did just that! The firm was always available and helpful to us whenever we have questions or concerns! I would definitely recommend!

Rhonda was the most helpful person I have dealt with out of many interactions with many different law firms. Will definitely be working with Hester law firm again

Ms. Rhonda is wonderful. Great customer service.

I personally wish I had stuck with my first lawyer. I called them on several occasions and got nothing then I started talking to he paralegal name Aaliyah she was helpful. I only called her every two weeks. She always answered and gave me an update. Now that she has left it has been a living hell. I called three weeks ago and told she has left the company and now Nina is handling my case. At that time Nina gave me an update and I was fine with that. Then I called last week and left a message on her voicemail. On her voicemail it's state that "calls will be returned in the order they are received within 24 hours. I still haven't gotten a call back. Then i called on Monday at 330 and was told by some guy that he would personally call me back with an update in 5 min. I didn't call back Monday or Tuesday. I called Wednesday morning at 9:17 the same guy answered the phone told me the same thing. I then went on to explain this not acceptable someone has to call me back within hour with update. If they don't I will call back every hour on the hour until I get some satisfactory results. Just like you all are tired of me calling I'm tired of calling. You are getting paid tell me something. This case has been handled very messy and it's unacceptable. Then I called back two later. This where it get very disturbing. I talk to another young lady she gave me an update on me which is fine. What is puzzling me is that it's same thing that Nina said three weeks ago. I was also told that it was just sent back for a counter offer two days ago. So this means my case was sitting around for three weeks and nobody has done nothing with it. Then I ask to see what's going on with my sons case. She place me on hold I'm guessing that she doesn't know what going with it so she transfers me to Rhonda. Rhonda answers the phone very rude and "says this is Rhonda" with an attitude. I explain to her I need an update on my son. Then she says " i personally know nothing has came in on your son" once something comes in this is when we will contact you and you come in and sign papers. I had to stop her right then there. I told her she is lying because I just spoke to Melissa two weeks ago and I had to come in and sign the papers because my son is a minor. I need to know if they case has been filed with the courts and I need to know what is taking so long to get the process done. Then she transfers me to Melissa ‍♀️ Then Melissa gives me the whole spill about having to get the papers filed with the courts and talk with the attorney at my insurance company and I have to come in and sign the papers. Remind you I already met with her two weeks prior she told me the same exact thing. I told her that she has already given me this spill and I need to know where we at. She says I never spoken to you. I said you are lying I just came in two weeks ago to get the papers sign. Then all of sudden she remembers who I am. Then she gives me a false promise of having it filed by Friday.

I don't understand how in the world they can answer question about a case that they don't even know what's going on with it. They are very rude and unprotected and I don't recommend anyone to deal with them. I just wished I had stayed where I was this has been very stressful. They best to believe I will call every two weeks like clockwork until I am done with them.

I wish I could have gave no stars because they don't deserve any.

The best

I had a great experience working with The Hester Group. They were very professional and helpful every step of the way.