Home > Criminal justice attorney in Springfield, MO > John D. Kail - Attorney Review

John D. Kail - Attorney

Criminal justice attorney in Springfield, MO
Reviews: 84 | Overal Rating: Good
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Wednesday 8AM–5PM
Thursday 8AM–5PM
Friday 8AM–5PM
Saturday Closed
Sunday Closed
Monday 8AM–5PM
Tuesday 8AM–5PM

Reviews

Review Left On 02/26/2020
Kim Jackson

If I could give 100 stars I would..my fiance was on the verge of getting his probation revoked and Mr. Kail not only got him RELEASED from probation but was so professional, friendly and low priced!! I have never been so happy with services provided by any attorney! I would use him again for any case and Highly recommend him for any case you have! Don't waste your time calling anyone else.. Call him Now! He's the greatest!!!
Review Left On 02/26/2020
Darla Evans

John d kail attorney is a wonderfu attorney, he helped me get my felony expunged from my record. He was kind and helpful and so was his paralegal. I was very satisfied with their services! I would refer people that I know for sure.
Review Left On 02/26/2020
Josh Stewart

John took care of a speeding ticket for my wife (her first ever) and was an absolute pleasure to work with from start to finish. I would give him my absolute highest level of recommendation.
Review Left On 02/26/2020
David Katzfey

Very professional and amazing!! Thanks for all you have done for me!!
Review Left On 02/26/2020
Allison Kindig

Simply amazed! Came to John with DWI charge. (This was my 3rd DWI) I have since quit drinking and have had almost 2 years of sobriety. I feared I would get DWI court and treatment but I didn't!! I was so relieved. He even got my fines waved! Unbelievable! I am so happy with my experience! I will be returning to his office to start the process of a limited driving privilege. I would trust him with any of my legal needs. He is very experienced and knowledgeable and will work to get you the best outcome. Highly recommend him!
Review Left On 02/26/2020
uNichole Durfee

Always has your best interest at heart. Awesome outcome.
Review Left On 02/26/2020
forest daniel

He really worked on my case, I am a cdl holder and was charged with a dui and mr. Kail got my case dismissed. I would refer him to anyone he really did his job to the fullest and I just want to thank him from the bottom of my heart god bless you.
Review Left On 02/26/2020
Jonea Madison

Thank you again for your help. He was very helpful with getting my case dismissed ! He was also my first attorney. The best part is I didnt need alot of money to get started with him. I would recommend.
Review Left On 02/26/2020
Austin Powers

John does the best job taking care of his clients. Iv had 4 cases with him now and honestly couldn't be more happy. Highly recommended
Review Left On 02/26/2020
Sabrina Hill

If I could give him 10 stars I would John has represented my husband once last year and now again this year he is a fantastic lawyer and get his job done the customer service is wonderful and I recommend anybody looking for a good lawyer to give them a call! We will never use anyone else!
Review Left On 02/26/2020
Ed Ervin

Best attorney ever if you are facing DUI..I know, he saved me.
Review Left On 02/26/2020
joe and associates inc

Quick, efficient, and can pivot to unforeseen circumstances. John and Angela work through email and a cloud system, so everything they have, you have access to and vice-versa
Review Left On 02/26/2020
Roger Samudio

Very knowledgeable in his line of work. Both Mr. Kail and assistant are top class professional. Every case is it’s own fingerprints and mine had scary challenges with 1 to 3 year sentence which I’m pleased to say Mr. Kail had the alleged charges dismissed with no prior convictions. Thank you.
Review Left On 02/26/2020
Amy Mullen

My son got in trouble while in college. What we thought was going to be something easy turned out to be a MUCH BIGGER ordeal. We spoke with a few different attorneys before making our decision on who to hire. We chose Jon Kail. As a mother, I was constantly worrying, scared for what the future would hold for my son due to flip flopping of the PA. Jon was always very calm and was great at calming our concerns.
When the day came, we didn’t know what the future would hold. Not only did Jon stand up for my son, but he stood up for all people that day that have the system trying to make good people look like monsters. Jon Kail is a man of his word. He’s honest and fights for his clients. There are good and not so good people in this world... Jon saw the good in my son, he fought hard for him, and not only did we win, but it was better than what we were asking! We are forever greatful to him and Angie for fighting for what was right. Have no doubt, Jon Kail will fight for you. He’s a brilliant attorney, honest and fair! We are forever greatful for him! I pay God blesses him, his practice and his family! Thank you Jon Kail!!
Review Left On 02/26/2020
Andy Ames

Great lawyer. Call John for all your law needs.
Review Left On 02/26/2020
N Miller

The best possible experience through an unfortunate situation. Extremely professional, respectful and courteous. Make an appointment with Mr. Kail if you have a good kid who made a mistake. He will get you through it. It took a long time, but we trusted him and I am grateful that we chose Mr. Kail. Hopefully we won't need him again, but if you need someone, go talk to him. I sat in the courtroom, watching other attorneys, there is no way I would ever pick one of them over Mr. Kail.
Review Left On 02/26/2020
Aaron Schuerger

After never having an attorney or traffic ticket I had no idea what to expect when I first met Kail to represent me in my DWI case. He was very kind, professional, and made things easy to understand. I was extremely pleased with the results he got me in court and will continue to use his services if needed. He takes care of everything and makes the whole experience much less stressful!
Review Left On 02/26/2020
nrb26dett

After a year of dealing with a Cray Cray Ex, John helped me put it to rest. He was very thorough, and educated in the legal system, his experience helped me understand the system a little more than I thought I did. He went out of his way to help me out with other aspects of my life that were in limbo. They work with you and want you to succeed, and it’s not all about the money with Mr. Kail. I recommend him and Angie for the sole purpose they are down to earth, and they are very responsive to all concerns Thank you again John, Stay Gold my friend!

_Nicholas
Review Left On 02/26/2020
robbyn rathbun

I had no idea what to expect when I first walked into Johns office. I had never had a attorney before and I was nervous. John laid my nerves to rest the first time I talked to him. He also met the expectations for my case that he laid out in our first meeting. I think that overall John and Angie did a excellent job for me. He is sincere and true to his word as long as you hold up your end of the bargain. I think that these are desirable traits for an attorney to have. I’m pleased with my experience with Johns firm and would recommend his services to others.
Review Left On 02/26/2020
Shawn Crosby

I actually dismissed a local attorney who could have handled my case. I personally want an attorney who listens and seems concerned about my opinions. I found John seemed to posess both of these traits. I was pleased with their website as well. You can communicate with him or his staff and receive responses promptly. I highly recommend John for any criminal matters you need assistance with.
Review Left On 02/26/2020
Austin Little

5 stars is an understatement for John Kail and his office! I recommend him to everyone I know! He always goes above and beyond to make sure his clients are taken care of as best as possible! He has handled many cases for me, you could say I have kept him busy since I first got my lisence. He is very affordable, keeps his clients thoroughly informed throughout the entire process and makes sure to handle every case with care, and tailors them specifically for each and every case! When you walk in, you will be greeted with a smile from the wonderful lady that works up front, her Name is Angie, and or by John himself if he isn’t in court taking care of his many clients!
Review Left On 02/26/2020
K M P

I have used John Kail twice. First for my legal charges and I trusted him so much I again used him to terminate my probation early. His fees are reasonable, his staff is very helpful, their isn’t another lawyer I would use besides him!
Review Left On 02/26/2020
Stefanie Cassidy

This is a truly amazing (and caring) law office that goes above and beyond in all areas! John Kail and Angie are fantastic at what they do--I can't recommend them enough!
Review Left On 02/26/2020
Curtis 'Scott' Cruise

Made the whole process of dealing with a traffic ticket extremely simple. Highly recommend!
Review Left On 02/26/2020
Jennifer Hurt

A family member hired John since the law firm I worked for doesn't do criminal work. Not only did John believed my relative was innocent but he got all charges dropped. He did wonderful at trial - proving himself to be a top notch attorney, and I should know since I have been a paralegal for over 20 years. I would definitely recommend John to anyone.
Review Left On 02/26/2020
Mandie DePriest

Mr. Kail and his staff really take care of their clients. I was grateful to have hired the best.
Review Left On 02/26/2020
Calin Jameson

Very capable criminal attorney! Highly recommend!!
Review Left On 02/26/2020
Charles Bernard

John is the man! I recommend him to everyone and have helped several people choose John to represent them. I have heard nothing but extremely positive things about their experience with John as their attorney. For me personally, John saved me thousands of dollars in restitution and got me as good of results as possible under the circumstances. He may not know this, but how fair he was about accepting payments from my grandmother and I at the time probably changed my life. I wouldn’t have been able to afford another lawyer of his quality and I’m sure my case would have turned out much worse. I was in high school with no job, and my grandmother taking care of me, my siblings, and family with just her SSI. I felt confident and had my peace of mind from the first time I spoke with John and I just can’t thank him enough for helping me out. If you are looking for an attorney to represent you, look no further.
Review Left On 02/24/2020
Kris Potter

Good
Review Left On 01/29/2020
James Cook

John and his associates have been very friendly and helpful thus far in my case(s). I'm looking forward to positive results coming soon!
Review Left On 12/26/2019
Dillon Mcconnell

Mr springer and mr kail are two good attorneys! I should know I've had a few. Couldn't ask for better!
Review Left On 12/26/2019
Yolanda Aguilar

Staff here is nice & very helpful.
Excellent attorney.
Review Left On 12/26/2019
Sam Kurkewich

Handled absolutely everything for me and took the time get me the best possible outcome. I ended up only having to go to court once and we ended up getting everything dismissed. I would recommend John and his staff to anyone. If you're unsure about who to pick to represent you in this city definitely give them a call!
Review Left On 12/26/2019
Naomi Shive

John Is such a dedicated attorney. I was surprised to see him show up in person for my court date and was very thankful for his experienced counsel and the wisdom and confidence he conveyed while advising me and arguing my case were extremely impressive and I am so greatful for his attention. His retainer was very fair and I wasnt charged any extra or hidden fees. His staff was so very helpful and i bothered them with more than a few phone calls, yet I was always treated kindly and made to feel important. These people truly care. Thanks to everyone at John D. Kails office!
Review Left On 12/26/2019
Laura Hall-Barnett

Seems fair. Able to make payments. Friendly atmosphere. Have questions they have the answer.
Review Left On 12/26/2019
Emily Ames

I've only ever had good experiences with John. He is always kind, attentive, and has been great to work with. He and his staff are very friendly. He is very knowledgable and will do everything possible to make the legal process as smooth as possible. He is very easy to communicate and I highly recommend him for any future legal advice you may need.
Review Left On 12/26/2019
Drew Simpson

I would just like to say for the record that the John D Hale Law Firm is absolutely amazing I hired John to represent me on a case out of Christian County Missouri expecting the worst. John agree to take my case and handled it with 100% professionalism and did The Impossible facing jail time which was mandatory in the state of Missouri I had my doubts that the outcome will be good. Don worked very hard on my case and assured me that he would be the best he could to represent me while all the time letting me know of the possibility of the outcome. When it came time to go to court John showed up early and have a discussion with me again. Once the prosecutor address the court asked the recommendations I was sure that I was going to go to jail but John boldly stood up and address the judge on my behalf and the outcome took a drastic change. Needless to say although the offense carried a mandatory jail time the judge did not hand down a jail sentence at all , in fact not even probation . John is definitely the type of attorney that will go above and beyond for his clients and I will highly recommend him to anyone and everyone I know and his rate was far less than any other attorney that I had spoken with about my case. If you're looking for a 100% top notch Law Firm at a reasonable rate did John D kale Law Firm is the one for you. Thank you again John for everything you did for me I will never forget it .Many blessings to you and your firm.
Sincerely, Drew L. Simpson
Review Left On 11/26/2019
J. K.

I would highly recommend John to anyone needing a professional, knowledgeable lawyer. John was extremely easy to communicate with, kept me in the loop on everything, and answered any and all questions I had throughout the process. I ended up with the best possible outcome thanks to him.
Review Left On 11/26/2019
Lance Lathrop

John is very easy to communicate with. You can leave him a message with his assistant or communicate electronically with his portal, which I found valuable for reviewing documents, billing, and communicating directly with him. Not only does John set realistic expectations, he truly does care about his clients. I highly recommend.
Review Left On 10/26/2019
Jeremy Walker

Used Mr. Kail recently for the first time and was absolutely delighted. Could seriously not be happier with his services and he seems like a very trustworthy person. I would definitely recommend him!

10/2019
* Update: I couldn't find a way to leave a second review on here so I'm adding to an old review that I've posted. I must say that I've used Mr. Kail twice now and have never, ever had such a good experience with a lawyer. He is outright amazing at what he does on top of being very kind and respectful. There is absolutely no way possible that I could have received the judgement that I did without him. If I were able, I'd give him more stars. 100% would recommend to anyone needing help. He is the best at what he does and could not possibly be happier! Thank you Mr. Kail and staff for your hard work
Review Left On 10/26/2019
Allen Family

Thank you for everything!!!
Review Left On 09/26/2019
Chris Hanes

Great lawyer. Highly recommended. Was facing 10 years in prison and he was able to get me probation. I never had any problems with him and was very helpful and insightful.
Review Left On 09/26/2019
Cassandra Vaughn

Cool guy, and down to earth. Knows what he is doing,fair and honest.. I'd recommend him to anyone who is needing a good attorney
Review Left On 09/26/2019
Jeremy Norris

John has been defending me for over 20 years. He is honest straightforward fairly priced and gets results.
Review Left On 09/26/2019
Price Kellar

John has expertise I envy. When I have a question or complicated criminal case to refer he gets my call. All of his reviews as to honesty, integrity and expertise are merited.
Review Left On 09/26/2019
Dominick Baldwin

Thanks for all your hard work john
Review Left On 09/26/2019
Rod Gipson

Top of the line, great Attorney
Review Left On 08/26/2019
Matthew Skaggs

A great attorney and all around great guy. Highly recommend.
Review Left On 08/26/2019
King Gsxr

Great man
Review Left On 07/26/2019
Sheila Branison

John is one of the most patient kind man I’ve ever met. He helped me through a very stressful situation with ease and had a calmness that helped me get through it. He always kept in touch to keep me posted in my extremely busy life and would tell me it’s going to be ok. It was, and thanks to John jail and his wonderful staff that cared, I left the courtroom with all charges dropped! I would recommend John to anyone and already have, it was unfortunate to have to meet John under the circumstances, but I’m glad I did.
Review Left On 06/26/2019
Brett Rogers

Great lawyer, feels like he actually cares and handled my case great so far
Review Left On 06/26/2019
Sadee Jones

I have used this office several times and they always make sure I get the rightful outcome. They put a consistent amount of effort and persistent with every case. Thank you so much John and Patrick for helping me get my life back!
Review Left On 06/26/2019
Bryan Simpson

John helped me take care of a traffic ticket and was fantastic to work with!
Review Left On 05/26/2019
Heather Michelle

I want to start off by saying MR. kail is not only a wonderful person but a phenomenal lawyer ! I called lawyer after lawyer trying to find one to take care of my case that was 8 years old. Not only did another lawyer recommend him to me but his prices were below what others wanted. He is very up front and realistic he doesn’t feed you lies but he definitely delivers! My 3 charges were dropped with out me ever having to walk in a court room. He personally called me to deliver the wonderful and even offered to refund some of the money I paid because the process didn’t take as much work as he anticipated. His office staff was great to work with and very friendly. I highly recommend him for what ever legal troubles your having!
Review Left On 05/26/2019
Daniel Læli

John and all of his associates have been the relief I needed in my times of stress. They were very responsive and reliable in my time of need. They mitigated my case according to what was fair. I highly recommend John Kail and his associates for you and your loved ones!!!!! ❤️
Review Left On 05/26/2019
Kyle Hardy

Cant stress enough how great of an attorney and man John is. Hes handled two of my cases now one being a very serious charge he went above and beyond for me and got both cases dismissed. Thank you so much for everything you've done.
Review Left On 05/26/2019
Kelley Tucker

Absolutely an amazing man and lawyer! Helped my bf beat multiple charges which would of ruined both are lifes. He is extremely affordable. Wouldn't have any other attorney! Thanks again John
Review Left On 04/26/2019
Chris Blankenship

Very informative, well respected, good counsel, very reasonable rates, dependable, would highly recommend him if you want the best representation, truly the best value.
Review Left On 03/26/2019
Brett Kail2024

As John's son, I would like to say thank you to all of the kind people who left reviews saying how amazing he is. He is the kindest, most helpful person I know. I am so glad that he did a great job taking care of your cases. Thank you.
Review Left On 02/26/2018
Jacob Watkins

Very easy to talk to, great communication and amazing results!
Review Left On 02/26/2018
ccm219

I hired John Kail for multiple legal issues I had experienced during a very difficult time in my life. I had not been in legal trouble at all until this point in my life and had no idea of what to expect from an attorney. I figured it would be like on tv where the judge throws the book at the criminal, there is minimal interaction with the defense lawyer, and the bad guy ends up behind bars even when the defense lawyer hustles the best deal he/she can with the prosecuting attorney. Fortunately, none of this happened. John has an excellent reputation with the judges and attorneys in the Springfield, MO and Greene County area. He commands respect for his clients and will not tolerate anything less from his colleagues. John made himself readily available for me if I had questions or concerns, and even if I had to leave a message he returned my calls promptly, sometimes on the weekends when necessary. The sentences in my court cases were far better than the expected outcome, especially with the charges I was facing. John explained to me that if I was a proactive client and followed his advice then the sentencing could possibly be much more lenient than anticipated. He walked me through every step of the trial process whenever we had to go before a judge, advising me to be honest, open, and descriptive about the things I had done proactively in order to better myself and distance myself from the criminal behavior I had exhibited in the past. After fines and court costs, I was sentenced to unsupervised probation and minimal community service hours. My life is back on track now thanks to John Kail. He has been there and been supportive since I first walked through the doors of his firm. I am proud to call him my attorney and my friend.

Sincerely,

Chris M.
Review Left On 02/26/2018
kelly kinkade

John Kail was recommended to me by a friend and I certainly was not disappointed. I had received a speeding ticket in a school zone and I definitely needed experienced legal counsel to help me with this situation. John and Angie went above and beyond my expectations and resolved my issue with an excellent result! I could not have been more pleased with their service and professionalism in handling this matter. I would highly recommend John Kail and Angie and would use their services again! Julie Kinkade
Review Left On 02/26/2018
Corey Binney

John is incredibly professional.
Review Left On 02/26/2018
Erin Hoegh

Over 9 months John Kail was hired to serve as attorney for my brother in a DUI case. John Kail was chosen because of his favorable google reviews. John Kail met with my brother and informed him that yes, he could help him. Kail was friendly and confident that he would provide him with the best outcome possible. My brother came away feeling that Kail was a great attorney and confident in the service he would provide. In the span of May until December John Kail showed up to court only to ask for a continuance. He saw my brother during every court session. It was not until January, 20 minutes before facing the judge did John Kail reveal what the outcome of the verdict was going to be. The outcome was not what John Kail had stated in the initial sit down meeting. My brother was not prepared for this news and at the same time was not prepared to question his attorney. According to my brother "he was the expert", "I didn't know what to say".
I then spoke personally with Kail. I wanted to know how come he did not once meet with my brother to discuss the possible outcomes. John Kail stated that "I do not have time to chase down all of my clients...". Last I checked John Kail was not a public defender. He was/is a personal attorney. He was hired for 2000 dollars. 2000 dollars my brother did not have, so had to make payments.
When asked why he called a continuance in court for 7 months, he stated he does not like to close a case until "I get paid".

This experience is less about the outcome and more about the service provided. Better stated, lack of service, lack of information, lack of time, lack of effort, and lack of care.

If you choose to hire John Kail, keep this in mind:
1. Be prepared to pay him at once to get a timely outcome.
2. Be educated on your case and what the law is.
3. Do not assume he is going to inform you of any major decisions having to do with your case.
4. Seek him out, stay on top of your case, ask for details.
5. Do not assume he is working to get the best outcome possible.

It would have been helpful for John Kail to inform his client that he would need to be the one to ask questions because Kail would not voluntarily provide any information without being asked. Hindsight is always 20/20. I felt this information needed to be shared to help others avoid this same experience.
Review Left On 02/26/2018
Robin Self

So far, so good. Very friendly! Understanding! And informative!!! Seems to show signs of legit concern and commitment. ...
Review Left On 02/26/2018
Evan Flowers

Great communication, very helpful and flawless outcome. Highly Recommended.
Review Left On 02/26/2018
Keith Kirkland

I got a BUI (boating under the influence) along with a no wake/speeding violation over the summer on Table Rock lake. I live out of state but did my research online for the best attorney for DUI type cases such as this in the Springfield area. This attorney more than exceeded my expectations. I HIGHLY recommend Mr. Kail.
Review Left On 02/26/2018
Jacob Corum

Great experience! Very knowledgeable and experienced in my situation. Will use again If ever needed.
Review Left On 02/26/2018
Sondra Walck

I highly recommend using John Kail. I have personally used him for Circuit court felony charges and municipal court 2006, 2007,2008. Each time settled with success! He is very professional and compassionate. John and Angie return all calls promptly answering any questions. With Johns help and success I was able to get a second chance to turn my life around. I have sent several friends and family to him and each of them have had 5 star outcomes!
The most recent was..I trusted him with my son's case(2017). BEST CHOICE EVER!
With an unusual circumstance (felony charge) John went the extra mile to work hand n hand with a bail bondsman, hospital and judge to help my son!
End result...CHARGES DROPPED. SUCCESS AGAIN!!!
Please feel free to contact me through face book messenger anytime. I would be glad to share our experiences and success.

Thank you John and Angie for helping the community. You are truly helping us get a second chance at life!
Review Left On 02/26/2018
Jeff Etem

This is the only law firm I would ever allow to represent my kids in a court of law. God forbid they ever need an attorney. Mr. Kail is easily one of the most professional, competent attorneys I have ever met.
Review Left On 02/26/2018
michael manis

I highly recommend you to trust John with any circumstance. John taught us to never give up and gave us a second chance. John resolved our problems weeks before the court date. Unbelievable!
Review Left On 02/26/2018
John Marion

I would definitely recommend John Kail to my friends and family. He is very knowledgeable and always willing to help. Such a pleasure to find an attorney with his integrity.
Review Left On 02/26/2018
Wayne Martin

Doesn't talk to no one just take your money every time you call he isn't there and don't have time but you will get bill 3 times a week and piss the judge off because he can't show for court this guy is a rip off
Review Left On 02/26/2018
Eric Gemmell

Law enforcement officials have high stress levels affiliated with their jobs. Due to this as well as other factors, they do not always follow proper protocol with making arrests. As a result of this sometimes our constitutional rights are violated. Specifically the fourth amendment. I had an incident where the offices searched me as well as my property without probable cause. I needed a law firm that understood what I was going through as well as the knowledge to represent me.John Cale and his staff did an outstanding job on my case they were knowledgeable professional compassionate and stood behind what they said they would do because of their good work I was able to get my charges reduced and taken off my record. I highly recommend them on any traffic or criminal defense case that you may have.
Review Left On 02/26/2018
Ramie Waddell

John, James, and Angela make an amazing team! They were extremely patient in answering all of my questions and easing my mind. Thank you
Review Left On 02/26/2018
Céline Seinfeld

Extremely professional and easy to work with. His office was very good about communicating with me and answering any questions. I highly recommend.
Review Left On 02/26/2018
Jaimie Taylor

This man is awesome, fast, friendly, professional, and unbelievably affordable! Would definitely recommened him to anybody! Thanks again Mr. Kail!
Review Left On 02/26/2018
Mike HAWK

Best lawyer in city of Springfield missouri... made sure my case was handled professionally and at a fair price..
Review Left On 02/26/2018
Brook Garrett

Excellent results.
Review Left On 02/26/2018
Denise Thrasher

Wonderful attorney!! If I could give 10 stars, I would!! Mr. Kail was very helpful & informative throughout the entire process. For someone like myself with limited legal knowledge, Mr. Kail helped me understand all the legalities of my traffic ticket in a clear and concise way. He is easy to talk to and I felt entirely comfortable with everything in his hands. I highly recommend Mr. Kail for all your legal needs.
Review Left On 02/26/2018
FMS 550

I would like to thank D. Kail , he is the best attorney in Springfield, Missouri and in the world too. He helped me a lot and I'm really thankful to him. If you want attorney do not think about it, just go to his office and you will be fine at less you are in a good hand. Thank you again to all of you guys.
Review Left On 02/26/2018
Lucas Chainey

John Kail is the best attorney around, not only does he make things easy for you but he is a well respectful man and reaches out an extra hand to make you feel more comfortable about your case.
Review Left On 02/26/2018
Sue Davis

John Kail handled my case with professionalism and dignity. When situations arise that we need the services of an attorney, our emotional state is usually disrupted. John's calm demeanor made the problem much easier to cope with.
Review Left On 02/26/2018
John Penner

John made this very easy for me. I didn't have to do anything, John just took care of it in a quick and easy manner. You couldn't ask for better service.

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