Home > Personal injury attorney in Albuquerque, NM > Caruso Law Offices, P.C. Review

Caruso Law Offices, P.C.

Personal injury attorney in Albuquerque, NM
Reviews: 85 | Overal Rating: Good
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Reviews

Review Left On 02/26/2020
Gabriel Martinez

The Caruso staff was very knowledgeable, professional and courteous when they were assisting us with our case. I would definitely recommend them to anyone in need of legal assistance.
Review Left On 02/26/2020
Flora Martinez

Highly recommend very thorough honest trustworthy.
Review Left On 02/26/2020
Elena Sena

Very nice people, I would recommend them. They have helped me with my accident
Review Left On 02/26/2020
Tanya Padilla

I am so happy I choose Caruso Law Firm. They are fantastic. THIS IS Elena Sena
Review Left On 02/26/2020
Randy Roybal

Very professional they take personal interest in their clients. I would highly recommend this firm.
Review Left On 02/26/2020
Cindy Baca

Good job done by Caruso lawyers and staff. Easy to talk to, very happy. Best lawyers ever. nice office too.
Review Left On 02/26/2020
Brian Najera

Caruso low office is very dependeble and strongly recommended!
Review Left On 02/26/2020
Araly Burciaga

I strongly recommend Caruso Law Offices, very pleasant people to work with.
Review Left On 02/26/2020
Toni Neves

Great representation and effective litigation!
Review Left On 02/26/2020
Johnny Mirabal

Very professional will highly recommend, best law firm in the Southwest.
Review Left On 02/26/2020
Dora Turrietta

Mr. Caruso was professional and caring. His staff was experienced and friendly. Thank you for your assistance during this difficult time.
Review Left On 02/26/2020
Diego M

Never needed to hire a attorney before, so I talked to alot. Got Mark Caruso on the phone and he spent 30 minutes talking to me even though he wasn't my attorney, so I went in to meet him in person to talk about my accident. Felt really good talking to him. They worked on my case for over 6 months because i had to go to the doctors. But then caruso was able to settle and get the case a good settlement for me. So I really think that they did a good job for me and i give them 5 stars. Got money in my pocket and went on a vacation. hahaha
Review Left On 02/26/2020
Audrey Baca

I was very pleased with Caruso Law Offices. They did what they said they would do . I don't understand some of the bad reviews. That just doesn't sound like the same law firm that took care of my husband's car accident case. Maybe it's competitors. They always called my husband or me back and answered all our questions. All I know is that they did a fantastic job and I am happy with the results they got for our family. Definitely a 5 Star.
Review Left On 02/26/2020
Jacqueline Hernandez Ochoa

If I could I would give this no stars at all. this law firm does not even deserve one star. Horrible experience. We were recommended here by our neighbor but this was the worse decision we have ever made. My mother was hit in August and shortly after we spoke to Caruso and his wife on a Saturday. They seemed very nice and very attentive. They acted like they were going to help us out. Our paralegal was Marc Rushing. When I tried talking to Marc rushing for the first time I could not reach him. I kept getting sent to voicemail and I never got a call back. It came to the point where I had to set up a phone appointment. When I called in for that phone appointment he was very very rude. Keep in mind this was the first time we actually spoke to him. Throughout the course of three months (until we had enough and decided to get another lawyer) Marc Rushing was very rude WHEN I would get a hold of him, along with one of the receptionists that answered my phone calls, we hardly ever knew what was going on with our case, and we hardly ever spoke to Marc Rushing and Marc Caruso when we needed to. We are very upset that they wasted our time and we are very upset that they decided to treat us that way. I do not recommend this law office to anyone due to the way we were ignored and treated up until the last day where neither Marc Caruso nor Marc Rushing came to us to ask why we were leaving or what was happening (everything was being communicated through the receptionists). Very unprofessional and very ride. Don't be fooled by their nice law firm and their nice sales pitch the first day.
Review Left On 02/26/2020
Nancy Pawlowski

My experience was terrible and I was not the only victim. I have the docs to corroborate my assertions. Some time back his rep had me sign paperwork establishing him as attorney of record for a class action lawsuit. I never spoke with him. I subsequently learned that due to my serious medical condition my award would be about $500,000. After getting no response I contacted both the pharmaceutical company and trustee and found out that my award was sent to him. I never received one cent! I don't understand why no governmental agency has ever done a forensic audit on his practice as numerous people filed complaints. He breached his fiduciary responsibility to give honest and ethical representation.
Review Left On 02/26/2020
Joel Maldonado

Waste of time. They made an appointment for me, showed up and they said they didnt even know I was going in. After the meeting with the attorney they said they are sending out everything to insurance and companies, didnt send anything to anyone and then just terminated the contract. If your looking for professional this is not the place. Seek your business else where!
Review Left On 02/26/2020
John O'Brien

Highly recommend Caruso and his staff of attorneys and legal assistants. I got caught with no health insurance when the other car caused the accident and I got injuries. Mark was able to get me to a doctor that didn't charge me anything until the settlement came from the other guys insurance. It was like I had health insurance, and I got taken care of by the doctors. Caruso's staff was really good keeping me updated during this time. First, car got repaired and I got a rental car. Then, Caruso lined me up with doctors who waited to get paid. Then we settled with the insurance company. I got money myself when the case settled. Process was very smooth. I will recommend you to Caruso Law. They did a really good job for me. That's all.
Review Left On 02/26/2020
Michelle Lee

This being my second car accident i was very happy with Mark and Dawn, at Caruso law office. They helped me, kept the line of communication open, and worked very hard to get my case resolved. Way better than Ron Bell.
Review Left On 02/26/2020
tommy trujillo

Picked up my check today after one year of arguments with the insurance company. It was worth the wait. Mark Caruso and his employees really helped me get highest amount of money possible. Insurance company kept arguing that it was my fault. But Caruso got the police lapel video camera to show the insurance company what the other guy really said at the crash. Also, Caruso tracked down witness that I thought we would never find. Justice prevails, even in Albuquerque!
Review Left On 02/26/2020
Addie Raymer

I appreciated everything this law firm did for us, they worked hard to protect us and we got everything we wanted. We were very happy with our outcome and we are glad we chose Caruso Law Firm to defend us!
Review Left On 02/26/2020
Jacqueline Martinez

I was in a major car accident and they did everything I expected!
Review Left On 02/26/2020
Clayton Grant

Mark and his team did a great job fighting for me against a drunk motorist. They were all professional, friendly, and helpful throughout the whole process.
Review Left On 02/26/2020
Prozak693 kev

They take care of you
Review Left On 02/26/2020
Marissa Gutierrez

Not good lawyer DIDNT put us as a priority, we had to get all of our medical bills our selfs! Didnt get back to us promptly! Wouldnt recommend in a million years!
Review Left On 02/26/2020
joey lucero

Great place to go if you were hurt in a wreck they were very helpful in the process, will definetly recommend!!!
Review Left On 02/26/2020
Padillas Shyster

I give the Caruso law offices 5 up the good at what they do n get the job done
Review Left On 02/26/2020
Jennifer Ferreira

An amazing team!! Very professional and helpful during the whole incident.
Review Left On 02/26/2020
Lionel Nunnrry

Great service and very friendly did a AWESOME JOB.
Review Left On 02/05/2020
Deborah Harrell

I have nothing but good things to say about the law offices of Mark Caruso and his staff. His paralegal Andrew Mirabal was especially effective in straightening out medical records and claims, and in dealing with insurance companies. I feel that retaining Mr. Caruso was the wisest thing I could have done when I was struggling to recover and not up to fighting with insurance companies over medical bills. He has achieved a settlement that I could not have by myself. I highly recommend Caruso Law Offices.
Review Left On 12/26/2019
Kimberly Elpin

It is so awesome to have an attorney with integrity that you trust. I know he cares and is looking out for me. I really appreciate his experience and expertise!!!
Review Left On 12/26/2019
Janet Garcia

Mr Caruso services are excellent. I am very happy with the whole experience, also his staff were very kind and professional.
Review Left On 12/26/2019
Elizabeth Montoya

Caruso law offices have been wonderful in handling our case. Andrew was too notch in handling our case. He constantly kept us updated on everything that was happening with our case. He treated us with utmost respect. Thank you Andrew for all your hard work. And getting us everything we deserved. I recommend Caruso law and Andrew for all your help.
Review Left On 12/26/2019
Robert Elam

Mr Caruso is an attentive attorney that in my humble opinion practices law at the highest level. If you are in an accident give this man a call. I would give 10 stars but they only allow 5.
Review Left On 12/26/2019
Gary Hopper

Fast settlement for maximum policy limit on all policy's an honestly handled by all including Jacque the paralegal!!!
Review Left On 11/26/2019
Adrian Franco

Randy and the whole entire office were super helpful and always available. I will be back if I every have to and highly recommend Caruso law offices.
Review Left On 11/26/2019
Victoria Hastings

I thought this attorney was very professional and I felt like I picked the right one. He reffered me to the right chiropractors and everyhting which was greatly appreciated. I got really hurt and in the wreck me and my daughter were in. So it was nice to have Caruso law and thier staff to call when I wasn’t sure about something happening in my case. They were upfront with everything even when I really needed money and wanted to get a loan, they told me the pros and cons. If it wasn’t for them I would be in serious debt with no car. I think Mark was really trustworthy and even took the time to talk to me directly when I had multiple questions about how much money I was going to get. Shout out to Andrew for putting up with my questions on the daily! =)
Review Left On 11/26/2019
Elizabeth Schlauger

Caruso Law did a fantastic job handling my case. They were prompt and kept me informed. Andrew did a great job negotiating on my behalf.
Review Left On 11/26/2019
Carry Louis

On my way traveling through NM I got hit and didn't know what to do. Once I talked to an attorney in Houston they refereed me to Mark Caruso. I was nervous going with an attorney that one I did not know, but two, who was also really far away. Mr. Caruso managed to take care of me though and call me to let me know how it was going every step of the way. The staff there was also pretty nice. I cant wait to get my settlement check.
Review Left On 11/26/2019
Magdalene Garcia

If it wasn’t for Jacque Andablo taking over my case after a year and a half I would’ve given them zero stars, she was professional and kept me in the loop something they did not do for the first year and a half of my case. The end result was good..
Review Left On 11/26/2019
Jessie Maestas

After a long and anticipated wait, Caruso Law firm was able to resolve the case! With the help of Andrew M. He was exceptional, kept great communication, notified of any changes, and very understanding of the severity of the case. Great office.
Review Left On 10/26/2019
Thomas Horn

Weak. Greedy. Selfish. I have to keep repeating my review of Mr. Caruso because he keeps having it removed, so this is the third time!!!! I guess an honest review is frowned upon. This "man" is a front and a leach. little of what he says is honest. He NEVER returned a call. I always had to talk to a paralegal because he knew nothing about my case. I wanted to speak to the "man" i hired not a minion. After my case settled for a pittance his wife tried to bribe me for a 5 star review with a couple of mass purchased movie tickets. Seems to work on most of these people. Better idea. even out the fact you took more money than me for my case. I have talked to other lawyers and none of them take more than the client!!! top rated lawyer? hardly.
Review Left On 10/26/2019
Dianne Stone

Mr Caruso and his staff have been wonderful working with my 87 year old mother. She was involved in a horrible car accident. They have persevered through all the reluctance of the 3 involved insurance companies. Thank you! I highly recommend this great law office and their wonderful staff! They will fight and get it done no mater how long it takes :)
Review Left On 10/26/2019
Eutimio Norwood

Caruso Law Offices did an exemplary job in handling my personal injury claim. Andrew the paralegal exceeded my expectations. Thank you Caruso Law Offices.
Review Left On 10/26/2019
Max Sea

After a long anticipated wait, Caruso Law Offices came through for me in regards to my case. They kept me updated along the way and was very kind and considerate as well. Thank you for all your help in resolving this matter!

Wayland Strickalnd
Review Left On 09/26/2019
Paul Quintanilla

I had a great experience with Caruso law, Andrew was the gentleman that helped me through my entire process and reassured every thought and worry that had come through my head. I highly recommend to anyone needing any assistance from an attorney!
Review Left On 08/26/2019
Blackthorn LLC

Professional, caring, knowledgeable!
Review Left On 08/26/2019
Jesse Mendez

Excellent representation! They get things done. Wonderful family business.
Review Left On 07/26/2019
Annisa Joe

Great staff and caring & helped me settle my case..Would highly recommend..
Review Left On 07/26/2019
Miguel Rodriguez

Caruso Law Office is AMAZING very professional the way they handled my case was absolutley perfect im very happy with the outcome and the way i was treated i would definitely recommend them to anyone
Review Left On 07/26/2019
J T

When I was in my car accident I really didn't know what to do. I saw alot of lawyer ads, but I wanted to go to someone I could trust and not just be forgotten about. I talked to my friend who had been in an accident and he mentioned to go see Mark Caruso. I called their office and the receptionist put me through to Mark Caruso himself. After talking to him, he was able to schedule me a meeting with him later that day! When I met him he was really nice and friendly, he taught me so much about my case that I had not even thought of. I felt better after talking to him because he told me that he would contact the Drs. about the bills being sent to me. I knew right away I wanted to go with him. He called the insurance company after I signed all the paperwork so that I would have a rental car to not miss anymore work. The paralegal on my case, Dawn was extremely nice and answered all my questions whenever I called for an update. When I was finally done treating with the doctors Mark referred me to, I met with Mark again and he discussed how much I could get from the insurance company. I was really happy with how my case was handled and was able to get a good settlement after everything was said and done. I would highly recommend Caruso Law offices and would go to them if I have another car accident.
Review Left On 06/26/2019
Melissa Torrez

I had a good experience with them. They definitely helped me putting more money in my pocket. Thank you for all your services and help with everything especially how complicated my situation was.
Review Left On 06/26/2019
Roadrunner Transportation

The place to come to feel home and get the help you need
Review Left On 06/26/2019
Hector Gonzalez

Mark Caruso took care of my wife that got in a bad accident in Rio Rancho. Their office went after the insurance company responsible and got my wife a very good settlement in a timely fashion!! Excellent attorney for personal injury!
Review Left On 06/26/2019
Ruby Garcia

Awesome and Amazing group.
Very efficient and knowledgeable.
Review Left On 06/26/2019
Joe B

Mark Caruso is a terrible attorney does not fight for his clients and rips them off, he is just looking for a quick lay down settlement so he can make all the money! We ended up with nothing but he had a nice lump sum, I urge you not to use him you will regret it like I do!
Review Left On 06/26/2019
Jessica Hewatt

Marc rushing has been a tremendous help throughout this whole process,
Review Left On 06/26/2019
Luis Ramirez

Marc Rushing and Randy appreciate you for your honest work and everything y’all did for me!!!
Review Left On 06/26/2019
Marc Platt

Excellent service and very honest of the highest integrity
Review Left On 06/26/2019
Jason Velarde

Highly recommended handled my case with ease!
Review Left On 06/26/2019
Tanya Velarde

Highly recommended, always on point and very supportive of our community!
Review Left On 06/26/2019
chrissy houser

Very professional friendly and go out of there way to help you. They advice you with in matters that truly help and benefit your case
Review Left On 06/26/2019
Steven Maestas

***Update***
My case has been settled!!

Accidents are overwhelming but the friendly staff over at Caruso Law Offices definitely work hard to help ease your mind.

Thank you Caruso Law Offices!!!
And
Thank you Marc Rushing!!!
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My experience with Caruso Law offices has been stellar!!
Mr. Caruso is willing to roll his sleeves up and do any amount of work necessary to help settle your case.
If you are looking for an expert to defend you in your time of need, then look no further because Caruso Law offices will lay down the law. . . FOR YOU.
Review Left On 05/26/2019
Olivia Robles

I was involved in a car accident in December 2017. My settlement was given to me last week. I was extremely disappointed. I first met with Mark Caruso in an interview and it went wonderful until my case was given to a paralegal who did not communicate with me effectively throughout the whole process - his name is Marc Rushing. I then requested a different paralegal, but she was worse than one prior. When I addressed my concerns with Mark Caruso, he placed me back with the original paralegal that I started with going against my wishes. I DID NOT get any compensation that was worth my time. I only got back what would have covered my time lost at work for personal and sick days. I addressed my concerns at the time of my settlement with the office manager and she stated she would look into my case and call me back because it was "unacceptable". It has been a week and I still haven't heard from their office. They give you gift card movie passes while you give them a 5 star rating on Google in their office. I refused. The paralegal could've waited before submitting my paperwork to the insurance company so that I could've have provided him with the paperwork needed to fully compensate my losses. My attorney pocketed the same amount as I did meaning it really wasn't 30/70 as they proclaim. I have documentation and proof for anyone that reaches out and would like to see it. It's really a shame and most of these reviews are probably due to bribing for a good review. Anyone knows a wreck is one of the most stressful things anyone has to go through and I would not recommend Caruso Law.
Review Left On 05/26/2019
Antonio Lopez

I highly recommend Mark and his staff. They are very caring and compassionate.
Review Left On 04/26/2019
Johnny Madrid

Very pleased with the outcome, they got me the optimimal amount I could possibly recieve.
Review Left On 04/26/2019
Brandon Rompf

I had a great experiance with Caruso law offices. They manged my case outstandingly and kept me informed duringg the entire process.
Review Left On 04/26/2019
Michael Sena

I want to say these people are the very best. They helped u through a hard time to the end. If I need them I know they will be there to help
Review Left On 04/26/2019
Hoa Nguyen

Thank you so much for helping me with my case,especially Marc Rushing. Hoa N
Review Left On 04/26/2019
Allisya Otto

Caruso Law was able to settle my claim in a few short months. This was my first accident so I wasnt quite sure what to expect. However, Marc was great with email and Mark was always very professional. My question were always answered. They were able to give me referrals to chiropractors and massage therapists.
Review Left On 04/26/2019
Leta Quesada

I was pleased with the services I received. Communicative and always easy to reach. I am glad I chose themb to handle my case.
Review Left On 04/26/2019
Eric Gutierrez

I submitted a request for representation online over a week ago and have not received any response. So I followed up with a phone call, left a voicemail and did not get a call back. I called once again, and was asked what my case was about. Upon hearing the details of my case, they told me that they do not represent people for diminished value claims. When their website clearly states otherwise. I'm sure you'll get their attention if you have a lawsuit with a large settlement potential, but apparently mine was not a large enough sum. Look elsewhere if you don't want to waste your time. Only reason I reached out multiple times was because I was referred to them, particularly for this type of representation. They're only interested in your money, not in helping someone in need. I typically only leave reviews when I have good things to say. Why waste time being negative? In this case, I've wasted enough time already. Beware.
Review Left On 03/26/2019
Kathleen Cummins

I would recommend Mr Carusco as an attorney. He did an incredible job on my case.
Review Left On 03/26/2019
Wanda Garcia

Mark and his team did a great job for me. I would recommend him . Thanks
Review Left On 03/26/2019
Luigi Napolitano

Mark Caruso was a great lawyer for me and I would recommend him to everyone.
Review Left On 03/26/2019
ashley baca

Great attorney!
Review Left On 03/26/2019
Camisha Cordova

Very professional group. Thank you all!
Review Left On 02/26/2018
Aaron Hunter

Mark along with the Caruso Law team does an excellent job in processing the legal matters for their clients with me knowing firsthand. Through proper communication and follow ups they navigate the customer through their options despite possible difficult situations.
Review Left On 02/26/2018
Noel E Norton

I chose this attorney based on their ratings among the top 10 in New Mexico. Very polite and seems sincere but my case is still ongoing and has changed legal assistants 6 times. I don't believe it's affected the quality of their service but it's been very disconcerting in regards to getting updates and being able to talk with someone about my case. That part of it I do not care for at all.
Review Left On 02/26/2018
Joleen Ramirez

Don't receive phone calls back. Very slow.
Review Left On 02/26/2018
G Lucero

Great people to work with! Both times! Thank you!
Review Left On 02/26/2018
brittany sanchez

I loved this place
Review Left On 02/26/2018
Martha Barraza

Thank you Dawn!! Great service!!
Review Left On 02/26/2018
Paul Neuenschwander

Great lawyers. Marc Rushing is awesome. Fast reliable and fair!
Review Left On 02/26/2018
Mary Hernandez

The Caruso Law office was very professional and courteous, we had a good outcome thank you.
Review Left On 02/26/2018
Cody Anderson

Great attorneys, very knowledgeable about personal injury claims and a very friendly bunch of people. New to abq and they were more than helpful I will definently use again.

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