Rude lady on the phone. Not very friendly. Not sympathetic to my case or situation. I am thinking, maybe I called at a bad time or maybe she was just having a bad day. Either way I just decided to take my case elsewhere. Fortunately I found an amazing lawyer.
So as far as the lawyers Lerner and Rowe go, I can't rate them base on their staff or the who ever is answering their phone. I never really got a chance to talk to a lawyer. Just their receptionist or who ever answers the phones. Sadly it was a bad experience.

They are amazing ! My medical bills were expensive but they got me a lot of money back ! Special thanks to Maria.

They said attorneys are available 24 hours but you can't talk to one even during the day

I have had a nightmare of an experience with this law firm. They don't follow up they won't return phone calls they don't give good advice if any at all. Just the worst in would never advise anyone deal with this shameful outfit embarrassed to say that I've done business with Glenn lerner at all

Cynthia Garcia and Mr. Porter are AMAZING!! UNFORTUNATELY I've had a few (not at fault) accidents over the years, but FORTUNATELY I've had them to represent me. They don't play, they make the insurance company pay.

I have been dealing with my injury claim for a little over a year and Lerner and Rowe were there with me every step of the way and made sure I got top dollar back. I'm so thankful for this group and glad they have so many locations. Thank you again for everything

They did the least amount of work possible to get an end result and they promised more than they delivered. Our case (a simple rear-end) took 8 months to settle when we only spent half that time at the chiropractor. They quoted $3k over the phone to my brother but when we showed up to sign the paperwork, they insisted that they'd only ever said $2k. They got $2.4k for me when they only quoted $2k on the phone so it wasn't totally awful but their excuse for why my brother got less was, "he was hurt more and had higher medical bills."

If you want to loose your time go with this Firm they never return calls they leave you on hold and never call you back Marisa should not be a case manager she ruin my case never return the adjuster Phone calls and the attorney Benjamin of course got her back very bad service.

Excellent

I have more of a comment to a commercial that Glen Lerner has. The one of the semi truck accident talking about if you got hit by a truck, yada yada yada. I find this commercial extremely offensive, as a vast majority of accidents that have a big rig involved are caused by the private vehicle and NOT the commercial rig. Shame on him for making it seem the other way around. I will never use this person if ever I need help just because of that. He really needs to rethink this commercial.

Polite genuinely cares for my wife and our tragic situation