I reached out to this firm on Jan 3rd 2020 to assist me in doing a Conservator-ship over my son. They sent me paperwork to fill out to verify conflicts of interest. Filled it out sent it back to them on Jan 7th 2020.
By Jan 14th, 2020 I had not heard back so I emailed Mr. Rindlisbacher asking him for an update he replied "We will have the initial pleadings completed for your review this week"...
Today is Feb 7th 2020 I have not received a call, an email, nothing. Not even a courtesy email saying sorry we cant assist you, or were to busy at this time, or we have a conflict just nothing. I guess my $4500 retainer was not worth it. Worse customer service, worse communication. The decent or courteous thing would be to at least say you are not interested in taking my case, just a simple email. But to completely blow off a potential client for a month and a week not sure how you guys stay operating?
I will never know if they are good attorney's or not but I can tell you their response, communication and customer service is non existent.
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By Jan 14th, 2020 I had not heard back so I emailed Mr. Rindlisbacher asking him for an update he replied "We will have the initial pleadings completed for your review this week"...
Today is Feb 7th 2020 I have not received a call, an email, nothing. Not even a courtesy email saying sorry we cant assist you, or were to busy at this time, or we have a conflict just nothing. I guess my $4500 retainer was not worth it. Worse customer service, worse communication. The decent or courteous thing would be to at least say you are not interested in taking my case, just a simple email. But to completely blow off a potential client for a month and a week not sure how you guys stay operating?
I will never know if they are good attorney's or not but I can tell you their response, communication and customer service is non existent.