Very kind and respectful. Great services and great advice.

I had to fire this attorney to get an AGREED order finished and filed in the custody of my grandsons. I was told the day of court, that I needed to come up with an additional chunk of money for her to complete the process.

Her retainer was paid, and we were repeatedly told that any unused funds would be returned. This led us to believe that what we had paid would be sufficient. We were NEVER informed that we had gone $3000 beyond the amount already paid....until we were sitting in a courthouse getting ready to appear. We were then told that our case would not be completed until we paid more money.

We were told that her rate was $250 per hour. We were billed at that PLUS an additional $100 per hour for her work to be reviewed by her paralegal.

I had no issue with the quality of the work performed by this office, and the staff was always professional. However, I would STRONGLY suggest anybody seeking services here....keep a daily accounting of billings, and know your balance at ALL times.

Carol is top notch and truly has a passion for Law. I highly recommend her!

I wish I didn’t have to give them 1 star! Absolute worst experience and unprofessional staff I’ve ever heard of in the legal field. You would be better off getting an ambulance chaser. I needed help with my divorce and custody issues and had to leave carols firm after spending THOUSANDS!
She has a ton of personal and family issues and I felt sorry for her situation, but she should have explained that she was unable to give my case the attention it needed. After talking with several locals they all said carol has a bad rep (I should have done my homework!) and recommended another local attorney.
Carol tried to get temporary orders in place and never counseled me on the process. They were never signed and were actually given to my exes attorney to be filed with the courts. Unbelievable! I was given the wrong advice by her paralegal and broke the temporary orders under their counsel.
They demanded money and told me I was able to use my checking account to pay them, but there was an order in place stating we could NOT use our checking account. I remembered us taking about this in court, but we talked about so many things I couldn’t remember so I called and spoke with Barbara, her paralegal, to confirm and she assured me it was ok and I needed to pay them. I could have been held in contempt because of their stupidity and lack of attention, but luckily their stupidity actually saved me because the orders were never signed.
When I called to question a bill, carols daughter April who works as her office manager, acted like an irrational kid and literally yelled at me and told me to pay my bill.
I gave them over 7,000 for absolutely nothing and they are still demanding more.
They will respond to this and say I was a “needy” client, (They literally told me that!) and that this review is about me not wanting to pay my balance. I’ve read responses to the other poor clients who also had a bad experience and it was just like my experience. They will not accept accountability for their lack of professionalism or attention.
This review is to help others to not experience the same level of incompetence I experienced. I don’t think family law is her thing. Divorce and custody issues are hard enough. I’ve never been through this and I thought I was paying for an expert in family law. I needed help and all I got was a bill and attitude.
I do not want to and will not pay them for a service they did not provide. I’ve also reported carol to the Bar and she has SEVERAL complaints!
I retained David Rohlf and he got the ball rolling and I was divorced in no time. He and his team answered all my questions and fought for me and my children. They never made me feel needy and were worth every penny. Please do your homework and save yourself the headache and heartache this incompetent women and her team made me live through and are still billing me for!!!!! Absolutely terrible! I never take the time to write reviews but I couldn’t help myself with this one. Oh and half of her good reviews are from family members! Ha! Her rating is probably more like a 2.0 if you don’t count the family members on here!
Go see David Rohlf or use Timpa law firm. Definitely worth the extra money. You get what you pay for. Carol was a co-workers aunt and that’s the only reason I went with her (that’s why I know her own family is writing her good reviews!) should have done my homework. I hope you will too!!!!

Carol and get staff are smart, courteous and handled our legal issue in a timely manner. Highly recommend this firm.

If you need a good, honest attorney, go see her!!

I had to dismiss Ms. Warren and contact another lawyer for advice on how to get my divorce finalized. Honestly I believe she didn't understand the process or what was to be done to complete the case since my ex-husband was in another state. Giving her the benefit of the doubt, if that was the issue, I should have been told upfront that my son and I were paying for her education and it would take a lot of time for her to get "caught up" on the protocol.

What should have taken a couple of months took almost a year and this was an uncontested divorce. She didn't know how to file for temporary child support or handle a case that was multi-state. This caused a huge financial burden on my family with no income or child support for almost a year.

Unfortunately she was not upfront and honest about anything in my situation. She was NOT looking out for my best interest in the case. Do NOT use this woman/firm for your legal needs! She is still learning and it will be at your expense!

The staff was very friendly and helpful.

Ms. Warren assisted my husband and I with a real estate matter and did an outstanding job. Was completed in a timely fashion and for a fair price. Highly recommend!

Truly the best of the best. I can't say enough about Carol and her staff. She is truly all for what's right and will fight for you until the end. I have been a client of hers for years and she has never ever disappointed me not once. She is passionate about her cases and will do everything in her will to make sure your voice is heard. I have had several lawyers throughout the years but no one compares to Carol as she has gotten things done other lawyers couldn't even accomplish. If you want a good lawyer who knows your case personally and not just by another name, then you need Warren Legal Services.

I went with Carol Legal Services cause they were local. I live in Royse City. I was blown away by how in-depth Carol & April were. My battle was with my Ex wife and the custody of my boys Ages 2 & 4. I heard everyone say "its a woman State they allways win. Well Carol Warren Legal services proved that wrong. I now have Full custody and my wife pays me child support. I am truly blessed that they worked for me. My ex did not have a drug or alcohol problem. Nor did I. But she proved to the judge that the boys would be better off With me. Thank you so much.. I highly recommend Carol Warren Legal services for you're Legal Maters...

If you are looking for a timely response and to be made a priority, not to be compared to other clients situations, and be treated with respect than Ms. Warren and her office are not for you. She was hired to review trust documents, 2.5 weeks later a meeting about those documents had still not happened. After her paralegal made sure that I knew I was not a priority to their office they were immediately fired. I do not recommend this office at all and would advise anyone to seek legal help elsewhere.