Very knowledgeable and helpfull

I wasn't the person needing assistance or I would have quit trying to call them long ago. The woman who has answered the phone on 3 separate occasions is rude and acts like she doesn't want to help from the moment she says hello. The hold time has been 20+ min every time. We were transfered then given another number that turned out to be the first one we called. Finally got someone who answered questions and was nice, but getting there was a battle. I'm betting many people give up. If you dont want to help that isn't the job for you!

I know now exactly what i knew about my case that i knew when i first seeked their services and thats completely NOTHING, it was a WASTE of my last 6 or 7 months, they just completely WASTED MY TIME.

Horrible customer service very confusing to find

I asked a question and got an answer back so fast. That's awesome

they were unable to help but still a good services they have

Unfortunately they didn't have an available attorney to take my case.

I asked for their help with 3 things and they denied me on all of them. Advised me to hire an attorney. Well...duh...if I could afford an attorney I wouldn't be seeking counsel from LANWT!

Deserves ZERO STARS. Rude, unprofessional, and very inconsiderate. We just lost our daughter to SIDS and the last thing we needed was some rude heiffer telling us we deserve what CPS is doing. She also said if it was her, she would have taken our child already. I was raised by a lawyer and yeah sometimes you might not agree with who youre fighting for on a personal level, but if youre hired to fight for someone then thats what you DO.

If i could give them 0 stars i would. The lady was rude from the jump before ever even knowing our case. She was asked if everything was confidential and wouldnt answer. And then got an attitude and LAUGHED when i asked again. The other person was right, you do pay with your dignity. She was hung up on and i got a letter today (which i can tell she typed and it was also rude) that we were denied but um no. YALL were denied. I would rather be homeless and spend a years worth of income on an attorney than ever try to use the likes of these people.

Attorney was rude and condescending. Didn't seem interested in helping at all. It is a pro-Bono legal clinic but you pay with your human dignity. Receptionist was really nice and willing to help but the attorney was just plain cruel.

Didn't help