I'm thankful for this service! A professional attorney is handling my much needed divorce at no cost!

OMG i can't stress this enough everyone is always so super nice n very polite i just wish they would widen there help to the people because what's important to the people not always important to the staff but great great service

No... they refused services to help my husband with custody because their cases were full, but didnt tell us they werent accepting new cases when he applied. Horrible, dont waste time waiting for them to say they cant help you.

Rachel and Urika have been
wonderful. I am grateful for
them. #sograteful

Does anybody work here?

I never get an answer when I call whether it be weekdays, weekends, daytime or night. The voicemail says speak slowly leaving your name and number and we’ll get back to you. I’m no longer waiting or expecting a call back. Such a shame. I’m discouraged to go there in person though I’m within 20 minutes if the service is anywhere close to the unreliability of there listed contact information.

While they say they offer legal aid to people unable to afford it, I haven’t seen them help yet. I have gone to them twice and got nothing. The last time, my Mom qualified for their services, but they couldn’t offer assistance because they didn’t have an attorney available to work her case. By the time we got their response of not having an attorney available, we were down to just 3 business days before my Mom’s answer was due to the court. Seems super-inefficient. Why take an application and make us get you all the information when, in the end, you determine that someone qualifies for your services but you don’t have an attorney to help???? You may as well put up a sign that says not taking applications until attorneys are available to help. I am sure they are helping someone, somewhere. It’s just a limited few.

Helped

They never answer the phone never!!!! And if u leave a message they never ever call u back ever!!!!!.they really need to fix the problem because some people like myself really do b needing help and has noone to turn to for help it's like whats the point of having legal aid please get it together asap

I'm so thoroughly grateful for the services and assistance I received from Lonestar Legal Aid. Yes, it can be hard to get in touch with them at times, but you have to remember, they serve Thousands of individuals with complex legal issues. The level of professionalism, compassion, and the speed of legal services was absolutely fantastic. Thank you guys for everything you do!

So first I'd like to state that I am Caucasian, and the service I have received is fantastic! Keep in mind that these services are free, and most people that have bad attitudes have bad experiences! My attorney has done EVERYTHING in his power to help me. Where I thought there was no hope, he showed me the law. I am extremely grateful for their services. That and the kindness and understanding. Very informative and creditable. Wonderful representation of free legal aid!!!

Good stuf

After all the process I was approved but don't have personnel to take care of the case.

Very helpful & focused on getting me what I needed in my case

It took 3 months but finally a lawyer showed interest in my divorce case. I'm happy

I've just started talking to them, but so far I don't have anything bad to say

They are the best!!! Thank you!!!

Nice People!

Can't apply online. I was previously approved, but lack of staff means I haven't finished a default case in over seven years. No other aid in my area. Staff is kind and appear to help other more pressing clients

Very helpful and nice

They never seem to help anyone and a very slow process.

Went to them twice and that’s all it took did not get help I did read on someone’s post about race I’m Hispanic and I did not get any help they told me at first I was getting help then said that they can’t, second time they flat out just said no plus no one is there or answers I went to office because of that I don’t know why they hire such people who just really don’t care and pick and choose who they want to help that’s what it feels like so sad

Never answers the phone and does not return calls either.

They DO NOT help White people.The staff is all Mexican and when I went in there I sat there for hours and every Mexican person that came in got seen.Then after 3 hours of waiting im told to go home.Well call you.I have yet to recieve a call.These people are clearly ignorant racists who need to be shut down.But oh yeah I almost forgot it ok to discrimate when the person is white...Sickning!

I have officially had an horrible experience with this place. My daughter was sexually abused while in her fathers custody and these lady had the nerve to tell me after I've explained how her father won't speak to me and after I have explained this individual lives in the same place as her father where she does visitation. She told me that we need to co parent about this situation and if I refuse to let her go back then I'll be contempt of court. I have officially lost my respect for this place. Your suppose to help people not pretty much send a 5 year old child back to the place she got raped! I will never ever tell people to use this place !

Never answer the phone always voice-mail. Waste of my time...