So much more helpful then calling the call center. May take a lot longer to get an answer, but they give you a FULL answer instead of a short version that tells you nothing. The waiting area is always clean, and there's a table and toy for children, which my kids really appreciated.

I have been trying to call them all morning. As soon as the call gets transferred from the automated service, they hang up on me. Very frustrating and unprofessional.

Empty waiting room and fast assistance

Fighting the dead beat scurge since 1983

Fast, friendly service.

I dont like a place that makes money by keeping families apart

Very helpful

I needed their help and they helped. Don't be scared of the AG they actually do care. And can help. Go, ask, see.

Extremely nice gentleman at the counter.

No help

Actually helpful even though it is a state run program.

The worker at the window is nice but a total waste of my time. The case workers are hard to get to and not helpful at all. I had to handle my issues myself with lots of legwork and tons of calls. They submitted incomplete paperwork several times and made my son lose insurance coverage for a few months. And don't even get me started on the affidavits I filled out locally only to be told by the 1800 call center that they weren't valid! Lol. Had to fight for them them to recognize their own forms. Seems to be a HUGE disconnect somewhere.

A great place to work!

I just wish they did more on the NCP end.

People should be proud conservators. They kind of tarnished the name of supporting your child. It just gets demonized whenever a parent is unable too. Its not seen as a burden.

They didn't mean to but I guess something had to be done at some point. Supporting your child use to be a virtue. If you couldn't... it was a virtue missed out on.

Friendly and helpful.

Had to get paperwork for legal reasons. Friendly, helpful and informative.

They have always have been helpful I never had a promblems with them been with them for many years.

Taking care of bussiness

Never answers the damn phone! Like this is a very important office and they act like they can't be bothered to help parents who are needing help and answers about the most important thing ever, THEIR KIDS!!!

Terrible customer service never answers the phone and gives you the run around on absolutely everything

I FEEL like they work for the absent parent.