I debated posting a review, but after a few unpleasant experiences I felt I should. Ellis and Ellis handled the closing of my deceased father's estate, but I felt they were unprofessional in several instances. I was required to email several notarized documents to them over the past few months, but never recieved responses or acknowledgements to any of my emails. I have also emailed them directly with questions and did not receive responses.
I was contacted about 2 days before the house closing (I had no idea it was under contract) and was asked to have the closing paperwork notarized. Of course, I agreed and said that I had a notary in my office who could assist (the same one I had been working with for all other paperwork). I was told I had to use one of the notaries that they work with and that they would send someone to my office. I accepted that information at face value and assumed they had my best interest in mind. It wasn't until the notary was at my office the next morning that I was able to see all of the paperwork, which included itemized expenses for a $200 notary fee and $30 overnight shipping charge. I was not made aware of these expenses and was never sent paperwork to look over (the notary brought it directly). At that point, I felt I had no choice. I signed everything understanding that I was now responsible for this cost, but called to express my irritation. My feedback was met with defense and disagreement. The representative I spoke with insisted they had shared the expense information. I explained I would have offered to drive directly to the closing (less than a tank of gas) or met their notary at his office if that was less expensive than having him come to mine.
Ultimately, I feel they lack professionalism in communication and do not have their clients best interest in mind.
Review Left On 02/27/2017
Jere' Jabour
Clyde Ellis has closed real estate transactions for many of my clients and his practice does a good job.
Law Firms Reviews
I was contacted about 2 days before the house closing (I had no idea it was under contract) and was asked to have the closing paperwork notarized. Of course, I agreed and said that I had a notary in my office who could assist (the same one I had been working with for all other paperwork). I was told I had to use one of the notaries that they work with and that they would send someone to my office. I accepted that information at face value and assumed they had my best interest in mind. It wasn't until the notary was at my office the next morning that I was able to see all of the paperwork, which included itemized expenses for a $200 notary fee and $30 overnight shipping charge. I was not made aware of these expenses and was never sent paperwork to look over (the notary brought it directly). At that point, I felt I had no choice. I signed everything understanding that I was now responsible for this cost, but called to express my irritation. My feedback was met with defense and disagreement. The representative I spoke with insisted they had shared the expense information. I explained I would have offered to drive directly to the closing (less than a tank of gas) or met their notary at his office if that was less expensive than having him come to mine.
Ultimately, I feel they lack professionalism in communication and do not have their clients best interest in mind.