GOOD

Ms. Norma was amazing she worked both my cases and was dedicated to helping me everytime .Always kept me updated and went out her way to get the job done .You guys forever have my business thank you

Very helpful and knowledgeable concerning my issues

Walden handled my divorce case effectively and was able to negotiate VERY well on my behalf. Walden and his staff went WAY above and beyond to insure things were handled fair in my divorce hearings! He is VERY level headed, full of wisdom, and VERY kind hearted. I HIGHLY recommend him and would use their services again if the needs arises.

I live out of state, over 2,000 miles away, but Texas had jurisdiction over my divorce. I expected the whole process to be frustrating and complicated since I am so far away. But it was the total opposite! Steve Walden and Jami Nance made the whole process super smooth, from communication to getting things done in a timely manner. Jami is the best and was always so quick to get back to me about my questions and concerns and that was very much appreciated. I’m so glad that I decided to go with them.

I had a criminal lawsuit and Savannah Stroud and Laura Coats were extremely helpful throughout my court dates. They kept me in touch throughout the the course of time. Thank you so much to these 2 as well as the entire Carlson Law Firm. I recommend to everyone.

Big thank you to Norma and Jody who worked on my case. Norma thank you for answering EVERY SINGLE email and question I had throughout this process. (There were a lot of emails) I definitely felt like I was in good hands!

My name is William Perkins IV. I was injured in an auto accident with a Class A CMV while driving my girlfriend's car on 04/26/2017. I went to the Carlson Law Firm in May 2017 because the conversation I had with them over the phone gave me confidence in their ability to litigate on my behalf for any medical care I would need in the future, as I suffered a herniated disc in my lower back as a result of the accident. I signed my contract with them stipulating they would receive approximately 1/3 of the settlement fee. I was initially working with Lily, who was the assistant to my attorney JODY D. LEAKE. She told me that in order to pursue any legal course of action, I would need a complete physical to receive a diagnosis for any medical issues, any documents regarding the auto accident, and so on so that they could compile information for a claim. I was told that they needed to get treatment plans for my injury from medical professionals so they could submit a request for a settlement offer. I went to the doctor's appointments they set up for me because they told me the firm would cover my visits and that I wouldn't have to worry about any payment until their percentage was deducted from my settlement. I went to all of the appointments they set up for me and was told I had two treatment options (surgery or back injections) by the doctor. Based on their recommendation, I opted for pain injections in my back. I spoke to my lawyer and was told it would be covered, and it was necessary for me to pursue treatment so they could request compensation for future treatment from the other driver's insurance company. I went twice and had to stop because it caused me to miss 5 days of work per month to pursue this method of treatment, which I can't afford to do every month, and I let my lawyers know. They told me they would look into it/find out if there was anything else they could do. I didn't hear from them for approximately 3-6 months. I would call them and leave messages with the receptionist who answered the phones, but my lawyer and his assistant never returned my calls during this time. I received an email stating a new assistant named Sarah would be working on my case. I received another email stating they needed to get in contact with me, but I could never get them on the phone. When I finally did speak with them, they requested a treatment plan or bill from the emergency room I went to the day of the accident. I attempted to get a bill from the hospital for them, but they could never find a record of treatment. When I called the lawyer after speaking with the hospital, they told me they would keep trying to get it. I didn't hear from them for some time after this. In the meantime, I received medical EORs from my girlfriend's auto insurance company requesting treatment information from various providers. After some months went by, my girlfriend got a phone call asking her to tell me to contact the firm. When I called them, Jody told me a settlement agreement was reached and that I would be getting approximately $5000, as it was a small settlement. I went to the office to sign the release with them. When I got there, Sarah presented me with the agreement, which showed the settlement was actually a bit over $27,000. I asked her about the $5,000 I was told about. She would not tell me how much I would be getting. She told me the $5,000 I was informed of was an estimate and that she would get more information on what was being paid out of the settlement after I signed the release agreeing to the settlement amount. I signed it and was not told any amounts afterwards because she said she was having issues accessing it on the computer. She told me she would have the lawyer, Jody, call me when he came back from lunch to discuss the amounts and answer any additional questions before she submitted the agreement to the other insurance company. I didn't hear back from them for two days. I contacted another lawyer because I felt like I was being misled. The other lawyer told me they

When researching and asking around who was the best to represent me there is only one answer that kept coming back, Savannah Stroud. Savannah and the paralegal on my case communicated efficiently, worked diligently, and won me a favorable outcome. I know, regardless of your case, that Savannah and her coworkers will get you the best possible outcome for your case, like they have for countless others and myself.

I had a wonderful caring team. Mr. Steve Walden was my Attorney, and Mrs. Jami Nance was his Legal Assistant. My case was professionally executed. Together,they were so very patient with me. I was taken care of with their looking ahead for my wellbeing. I didn't worry, I didn't have to. I could feel their sincerity . I wasn't promised anything or any special outcome. I will return to this firm again. For Mr. Walden to accept my case and to look me in the eye and say to me " you come first " came from a Special Person. I thank you both so very much for caring and not giving up on me.

Very happy with the whole process of working with this agency. Knowledge of my case and needs, very responsive to questions and concerns. Multiple personal on site to support client needs which also reduces over all costs! Highly knowledgeable about military issues too!

Amazing law firm! Amazing representatives! My experience was nothing less than professional. They worked with me on my time zone, answered every question I had, and left me feeling confident knowing I had a team who were gonna get me results. Thank you guys for such awesome work. Ms Arelis and Jamie are the best at what they do and it was a pleasure to have them as legal representation through my divorce process. Thank you guys!

Great attorneys and even better people. If you're looking for the Best Injury Lawyer in Killeen—you've come to the right place.

“I was represented better than I could have ever imagined. My needs were put first and I was treated as a friend rather than a number. My opinions were valued and my doubts were always reassured. Richelle made sure to contact me on a weekly basis even if there was no updates. She made sure my treatment were schedule and checked up on me afterwards. My nerves were calmed and the process was always explained. Mike fought hard for me. He went above and beyond and did everything he could to ensure a great outcome. I couldn't have asked for a better law firm or attorney. Thanks guys!!!”

The Carlson Law Firm handled a case regarding a prescription I took. They did such a great job. Their communication is excellent. It was easy to pick up the phone and call whoever I needed to talk to. They are extremely professional. I worked with Courtney and she did such a fantastic job getting the job done. I highly recommend the firm.

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Not to delighted with thier upkeep on records. I called in thinking about hiring for a divorce a few weeks ago and when I finally go in to set up an app my records aren't anywhere in the system.I already spent to Much time on the phone and now I'm supposed to fill out all this paperwork? No thank you. Thier paperwork is too much too handle when time is limited and we got to much on our mind. I'm sorry I can't tell you how to run your business but if I was asked how it could get done better I'd say have a three part session with paperwork, some people don't want to waste time on their first session. IDK no one asked me, right? Thanks anyway.

I did several consultations before deciding which law firm I was going to trust with my personal case and I had the best experience at The Carlson Law Firm. Their customer service is AMAZING and their knowledge put me at ease with my concerns. A special thanks to Roxana Peterson and Erica Pantoja for working diligently on my case and making sure everything was done correctly and professionally. I highly recommend The Carlson Law Firm to anyone who is seeking legal advice and/or representation.

I had a great experience working with Richelle Bauman and attorney Timothy Roehrs. They helped us after an accident I had while pregnant with my two kids in the car. Richelle was very helpful in explaining everything, calling me often with updates about our case, and getting appropriate compensation. I will highly recommend the Carlson Law Firm and working with Richelle!!

I would like to express my most sincere appreciations to
Mrs. Roxanna Peterson and Mrs. Vicki Carlson for their dedicated and outstanding service with my legal matter. They were always available to answer any questions and concerns that I had. They truly made the difference for my family and I. I highly recommend Mrs. Vicki Carlson and her legal team for your legal needs.

Roxana Peterson at The Carlson Law Firm was so easy to work with. She is very knowledgeable and explained everything in a way I could understand. I am very thankful, she took a stress off my shoulders that I would not have been able to accomplish on my own. I highly recommend them!

Filed Bankruptcy and case was closed. However, there was a lien from a company for a water softener placed on my house (before bankruptcy). I knew nothing about the lien nor was I told during the initial meeting to look for liens against my house. I was told to just get a list of the creditors and did just that.The company ISPC had a lien loan with me and placed it on lien against the house. Carlson Law Firm removed the creditor however the lien was not removed. They were unaware of the lien and again so was I. We were never informed to even search the possibilities of liens. Now it will cost an additional $1500 to reopen a case for a creditor that was supposedly removed from my stuff. It was not totally removed and I feel this is wrong business practice. I was told that no attorney will reopen the case for anything less. So, now for a creditor I did report to them but Carlson Law Firm never informed me of even a possibility of liens I am out an additional $1500 on top of what I paid originally. Seems to me this is in poor taste however they will not do anything about it unless I pay $1500.

Oh the person I explained the issue said that "we all have to accept responsibility" and that it was basically my fault. I have no legal experience and hired them to help me. Not just get my money and file a case for their books.

Roxana Peterson was super thank you

Very satisfied with the work of lawyer Vicky Carlson and her legal assistant Roxana Petterson. Roxana was always very kind to me, she answered all my questions effectively and with experience. From the first day the attention was excellent with me. I recommend them !!!
Thank you for all your help and support!!
María Suarez Junco.

They were very great and very petient with me. They showed me and treated the help, me with respect and with my decisions.
They are very dedicated group of individuals. If you're in need of help, they are you're answer.
Thank you so much for your excellent work!

Went in for a consultation for divorce today and the particular attorney I spoke with had already made up her mind about me & my situation without letting me speak whatsoever. These people ask for a $4K retainer, just to collect & not take your case seriously at all. She was not at all interested in anything I had to say. You know how I know? Because I could not get a word in edgewise. She literally told me that she wasn't hearing anything from me to be that "extreme" when I had basically said nothing to her at all. I was in the room with her for maybe 5 minutes and she spoke 99% of that time. I wish I got her name, but she made me so upset that I just left. I will be using the attorney that was initially my 1st choice. Carlson was only an option out of curiosity. Thanks but no thanks!

I just wanna Give a Big Thanks to Richelle & Jody At Carlson Law Firm In Killeen, Texas
I was injured in a car accident an they handle my case with great professionalism . They gave me all the details about my case, updated me with information & gave my case the attention I thought it need. God forbid I get injured due to a accident again but if I could recommend any Law Firm I would definitely recommend Carson Law Killeen Texas ‼️
Thanks everyone at Carson Law ‼️

I was in a very bad car accident and sustained some pretty serious injuries including fractures that required extensive treatment. Tim Roehrs and Sam Vega were very knowledgeable when it came to personal injury lawsuits. They always explained the who, what, when, where, why and how so that I understood how the process would go. There was never a time that either one of them faltered on anything that was told to me. If they said "I will get back with you" , they meant it. It did not take no more than a few hours, if that, for them to respond by phone or e-mail. Professional, courteous, friendly and always had a smile on their face. They went above and beyond to ensure that my case was settled the right way so the Insurance company didn't get over on me. I just would like to thank Tim and Sam whole-heartedly for a great job! I recommend Tim and Sam or anyone at Carlson Law Firm for help if legal assistance is needed. Their service is the product of the law firm name. Great job gentlemen!

Want to thank these great folks who celebrated Veterans Day by providing all veterans with a great free lunch and goodies. You made my day. Bill Wilson

I had a personal injury case and Tim was the attorney. Gerry, the paralegal on my case, did an amazing job. They both kept me well informed and made sure I understood the process. Hopefully I wont need the services in the future but if I do I absolutely will return to them. If you want compassionate people, you will find them here!

Mrs Richelle Bauman and Michael Erskine have been great at CLF. The out come of my sons case was good and Mrs Richelle was on top of my sons case and kept me up to date witch was ver satisfying considering my situation. Thank you all !

I hired Cassandra after receiving a Ticket while I was Visiting Texas. I live in a different state and was having trouble with the court. Cassandra and her legal assistant Laura were a huge help! They kept in constant contact with me thru out the entire thing, making sure I knew and understood what was going on. It took a huge relief off me since I was so far away. I would recommend Cassandra to anyone looking for a lawyer who cares, understands and is in constant contact with her client!

Timothy roehrs and richelle bauman great lawyers did everything i asked of

Very very satisfied,they keep updating me of my case till the end. Richelle did a wonderful job. Thanks Richelle for your services

Very satisfied!!! Well worth the money. Brandi and Steve were great. Great communication and very upfront and honest. I even received a refund for money left over in trust fund balance. I highly recommend and definitely will use them again if need be..

If you are working on an adoption this is the place to get advice and service. Mrs. Casandra Gibson did all the work at a very reasonable prices, kept us informed through the process and helped when additional concerns and questions (outside the process) came. Great team with Great Values.

Very professional, don't Nicole and dime you. Actually follows through

I want to thank Carlson Law Firm
For doing a professional and are diligent
My Paralegal gave me easier advice on certain things like how the case works
And were I go to get certain documents. Thank You

Washington U.S. Army Retired

I had an excellent experience. The people who i was dealing with have been nothing but helpful. i have never been in an accident , and they helped me through the whole thing. appts, treatment, how i was feeling, to how everything was going outside of the case. im greatful to have richelle bauman and jody as my team. they called, answered my emails , and it was always prompt. i can honestly say that i never went more than 36 hours with out a relay back, and to me that means the world. thank you so much for everything. i will recommend anyone to yall!!!

Knowledgeable and no pressure to use their services.

Nice people

Ms. Richelle Bauman, legal assistant, to Michael Erskine was wonderful in helping me with my personal injury case. I highly recommend them they are a great team.

Wish my divorce cost less and would have been finished faster

Richelle and Carlson law firm is an excellent law firm to utilize if you have ever been injured in a car accident! “Best buck for your bang!” Guaranteed to get you every dollar deserved and quickly! Thank you Carlson law firm; and Richelle your the best!

The people here are absolutely amazing!!! My attorney Richelle Bauman was a pleasure ro work with super sweet and tremendously helpful!! They took care of everything i needed and more!! Highly recommended!!

Great friendly staff!

I cannot express how grateful we are to Mr.Jody & Mrs. Rochel ! They worked tirelessly on our case from beginning to end, I highly recommend this firm due to their professionalism and honesty. Carlson Lawfirm, Thank you for exceeding Expectations!

I thought my legal issue would be a nightmare. Jami and my lawyer made my problem very stress free from their end. Everything went smoothly on the legal side and I'm very please with the outcome. I would definitely recommend the Killeen department.

Carlson Law Firm takes care of you every step of the way. Vicky Hernandez kept me very informed and made me feel like family.

When I was involved in a not at fault accident, Vicky Hernandez was always committed to offering me any assistance I needed after my incident. She was always my point of contact. She was professional and ensured that my case was their top priority. Should I ever need to be represented again, I will promptly hire the Carlson Law Firm.

If your looking for a personal injury law firm Carlson is the place to go. They have handle my cases no matter how big or small. Vicky Hernandez is amazing, she called me with any and all news regarding my case. They have always made me feel right at home and never have any issues explaining or answering questions I have. I would definitely recommend them

Vicky and the Carlson Law firm for helping me in my time of need after my accident !!

Thank you Vicky Hernandez for helping me and my family! Vicky and her team took care of everything for me while I healed from my injuries. I would definitely recommend Vicky Hernandez and the Carlson Law Firm.

Great group of helpful people work there.

I had so much great experiences with them. Very professional and knowledgeable ppl . They did super fast and super great job! Thank you so much for taking care of me .

You Michelle and Mr. Jody Leeks

Great job..

I had a great experience with The Carlson Law Firm. They are great and get the job done. Thanks again for everything you all did for me.

Oh they good

Went through a divorce after 36 years of marriage. Mr Walden and paralegal Brandi were extremely helpful in explaining the process and answering all my questions through every step. They were professional and caring. It was all handled within 3 months. Grateful for them both.

I have to say my case was not an easy one by no means, my lawyer Mr.Steve was AWSOME, he helped me understand everything we were going to go true an then some, he helped me an reassured me that even if things did go not the way we planned it was going to be all right having a lawyer like that is very valuable and I appreciate all the help that this Law Firm is giving me!!

I loved that they gave me an free consultation, but I didn't have the 2.5 grand that they wanted.

I had a great experience with The Carlson Law Firm. They did everything in a timely matter. I would recommend the Law Firm for your lawyer. I used them for my divorce. Everyone in the office is very kind and respectful.

Extremely personable and will work with you

My attorney Jody was great and his staff. I understand dealing with certain things take time but they were great. Jody was fair with my suit. I would recommend they work on communication with the client a lil more.

We were facing three concurrent and related legal battles - one in CPS Court, an additional one in Criminal Court and a third one in Civil Court. All three cases were based on false accusations and malicious slander. CPS and the Sheriff's Department suppressed the exculpatory evidence in their affidavits. Thanks to the expertise and personal commitment by Steve Walden and the highly professional staff at Carlson Law Firm, justice was served after a battle that spanned two years. The criminal charges were dropped due to insufficient probable cause and the records have been expunged; the civil suit was dismissed because the plaintiff failed to show cause; and we are no longer required to pay child support for a child that is not our biological child, that we cannot control and the we have no contact with. We can very highly recommend Steve Walden and The Carlson Law Firm for their expertise, perseverance and effectiveness.

I was so very pleased with the friendly professionalism that was exhibited by my attorney and aid. They made a nerve wracking situation less stressful and I will be forever grateful.

Excellent communication they were very understanding and knowledgeable people when it comes to family law services. Terrific customer service they are quick and easy to start the process. Gave me options to solving my case and they also gave me future advice for years to come if needed any more service. Terrific online service, asked me questions to what exactly I needed done and never pressured me to do something that didn’t pertain to my case. From past attorney experience this one is by far the best one!

I just recently wrapped up my law suit with Carlson. It took longer than anticipated but my legal assistant Norma and my attorney Jody ensured me that it was better to wait out the time because they were working on pushing for the greatest outcome for my settlement. They kept me informed through the whole process and let me know whenever things were changed or submitted and in the end was more than what I expected. Overall great job!

Just wanted to say thank you to my lawyer Timothy Roehrs and legal assistant Michelle Gunera. They were always very informative, I was never in the dark, I always got updated and they really cared about their clients!

This may come as a surprise, but this law firm were the FIRST entity ever that wasn't a personal friend who 1) Listened to my voice message when calling me, 2) Acknowledged it and followed it's specific directions and 3) Followed up through an alternative method to confirm the delivered message. I am beyond impressed with their handling of that and constant communication during our case.

My wife recently passed away, and my life was turned upside down overnight. We hadn't properly prepared, and I was left in a terrible situation in regards to my step daughter and not having custody of her, or any legal abilities like registering her for school, or taking her to the doctors etc. I knew I needed a lawyer, but was dreading the prospect as it's so difficult to determine who really means what they say, and will actually deliver after you've made your payment.

Well, the Carlson Law firm did, and specifically my legal assistant Jami. From the first call she was as informative and clear as anyone I'd spoken to in my many calls around town. She answered every question I had (sometimes repeatedly) completely, and promptly... every.... single... time.

She gave me my options, didn't pressure me for any of them over another, just laid them out, discussed the pro's and con's and let me make an informed decision.

When certain things in our case changed, she was very quick to amend our agreement and put the changes into affect, and was able to get the whole thing resolved much quicker than I'd hoped for, and for less money than anticipated.

Very very happy with my choice and that I was fortunate enough to be assigned Jamie

I recently wrapped up a case with the Carlson Law Firm and I couldn't be more thankful. My legal assistant, Krystal, was so amazing and helpful. At first the insurance was giving me such a difficult time but after meeting with Krystal and having my legal team take care of it for me it felt like a breeze. My attorney, Mr. Leake, was very knowledgeable and at the same time caring. I would highly recommend this firm with your legal needs.

Great staff keeps you updated on your case. Thanks for everything Mrs. Michelle Gunera you were awesome...

I am always sceptical when it comes to lawyesl, but I'm glad I chose to go to the Carlson law firm. Cassandra Gibson made the whole process of modifying my child ciscust agreement as quick and painless as possible. Could not be happier. I highly recommend her.

Great staff