Home > Legal services in Chandler, AZ > Keystone Law Firm Review

Keystone Law Firm

Legal services in Chandler, AZ
Reviews: 35 | Overal Rating: Good
Excellect
30
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Awful
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Wednesday 8AM–5PM
Thursday 8AM–5PM
Friday 8AM–5PM
Saturday Closed
Sunday Closed
Monday 8AM–5PM
Tuesday 8AM–5PM

Reviews

Review Left On 02/26/2020
Tom Shourd

These folks are great and caring. A simple and fast process for getting our Will and Trust accounts set up.
Review Left On 02/26/2020
Kathleen F

Not helpful for our needs
Review Left On 02/26/2020
Katie Paulsen

Friendly, easy to understand.
Review Left On 02/26/2020
Jim White

If you are looking for top notch people to work with this is your place. Peace of mind knowing we have our estate in order.
Review Left On 02/26/2020
Karen Sproates

Keystone Law made the whole process of having a Living Trust easy and fun. They listened and heard everything we said. We highly recommend Keystone Law Firm!
Review Left On 02/26/2020
Christian Simpson

Friendly service professionals that are very knowledgeable at what they do. Plus, a very clean office space with focus on making customers feel welcome. Highly recommended.
Review Left On 02/26/2020
Amber Guymon

As a fellow colleague that practices only in family law, I appreciate Francisco's knowledge and aptitude in the world of wills and trusts. Francisco remains my "go to" guy for assistance with these issues. Many of my clients have retained Francisco and have been extremely impressed, not only with his legal services, but him as a person.
Review Left On 02/26/2020
Kurt Harless

Disappointed. Apparently the free consultation is simply discussing high level information with the individual on the phone, who offers zero legal advice. Met with one of their attorneys to interview them for a probate and was charged $125 for the hour long strategy session but told if I chose to not use the firm this money would be refunded. After interviewing 3 different attorneys I chose a different firm. I emailed the attorney at Keystone of my decision, since I wanted it in writing. No response, but two days later I received a phone call to see what my decision was from someone other than the original attorney. I explained I had chosen another firm, that I had emailed their attorney with no response, and would like them to refund my $125. They said, no that was the fee for the strategy session, which as far as I was concerned was just a high level consultation. No action items were prepared, no real detailed strategy was developed.

I will not recommend this firm and will let others know of my experience.

Kurt

Updated:. Thanks for refunding my money.
Review Left On 02/26/2020
Nancy Schroeder

Great estate planning and trust services. Everyone at this office is professional and helpful. They go through everything with you!!
Review Left On 02/26/2020
D Humphrey

Before my folks passed away, Francisco helped them put together their Living Trust. As the co-trustee, I was assured he he would be available when I needed him. After they both passed away, I came to him asking for guidance. Francisco walked me through what I needed to do and helped me set up a timetable for each step. He was understanding and patient when I took too long to get documentation to him; he is very knowledgeable and explained things over and over to me when I was confused by some detail. He led me through each task until the very end and did it with integrity and compassion. I would highly recommend Keystone Law Firm for any of your estate planning needs.
Review Left On 02/26/2020
CHARLES MAXWELL

I was very impressed with the professionalism and knowledge of all the staff I met with during my four office visits. The staff is extremely friendly and more than willing to make the process as easy as possible. I would definitely refer business their way because I know first hand they are eager to make sure my living trust was done properly.
Thank you all for your help.
Review Left On 02/26/2020
Lena Craft

Highly recommend Keystone Law Firm. An extremely knowledgeable and friendly staff guide you through every phase of your estate planning process.
Review Left On 02/26/2020
Vickie Bybee

We have had a great experience with Keystone Law Firm. The best attribute has been the level of communication. They kept us informed throughout the process od creating a restated Estate Plan. They broke it down into pieces so that you get the information in amounts that you can absorb. They also followed up with a phone call after the completion just to see if we had any questions! We also like the annual update process to be sure we are keeping up with current laws. I recommend them to everyone.
Review Left On 02/12/2020
Daniel Riggs

My review from two years ago (see update below): I contacted Keystone Law to prepare legal papers for my father (a trust, power of attorney etc.). My elderly father (90) was very comfortable with Francisco. Francisco was very respectful, but also he made it clear that my father had to make some very important decisions about the trust 's beneficiaries. Francisco walked him through the decision process and most importantly he made it clear that he worked for my father and made sure that the trust met my father's wishes. The package Francisco offered was very reasonably priced and also quite complete. So I was impressed. But it was Francisco's office ability to deal with the unexpected that really impressed me. We found it necessary to expedite the process due to my father's illness. They quickly responded and made everything happen with very short notice; something other law firms aren't very good at doing. Because of them, everything was completed in time and we are extremely satisfied. But the story continues. Now that I'm the trustee, I count on their continued support to meet my responsibilities. Michelle, an associate attorney, has been there to help me with every detail. My out-of-state investment advisor needed some documents and I gave him Michelle's contact information. Once I confirmed that she could release documents to him, she did it immediately. My investment advisor told me that Michelle was one of the best trust lawyers he's dealt with in terms of providing documents and answering questions in a very timely manner; once again not very common with other law firms. Overall, we all are extremely satisfied with the quality of their work, their ability to respond to problems rapidly, and their follow through. Great lawyers like those at Keystone are a bargain in the long run!

An update after 2 years with Keystone Law: first, my dad is still doing well, all things considered. Over the past 2 years I have counted on Keystone to provide advice and guidance with respect to my father's trust twice. Both times they were very responsive and provided solid information. It's very comforting to have the folks at Keystone always available as a resource to ensure the integrity of the trust. Because of these experiences, when my wife and I wanted to develop our own trust that better reflected changes in our lives we immediately went to Francisco. Our trust is now in place and not surprisingly everything went smoothly and we are delighted with the result. We worked very hard for our money and our trust ensures that it goes to meet our needs as we age and eventually those of our family.
Review Left On 12/26/2019
Lydia Wietsma

I refer to Francisco for many of my Probates and Guardianship. His office is knowledgeable with issues that come up with these situations
Review Left On 08/26/2019
sheila Rudolph

Horrible communication with clients and others. Unethical. Michelle Dexter is horrible attorney. Would fire her if I had my money from my moms trust.
Review Left On 06/26/2019
Nels Peterson

Firm contracted for difficult Estate situation, they were incredibly patient and kind during the process. Other circumstances interrupted my focus and Keystone personnel were always understanding and gentle in re-starting process. I can't say how much this is appreciated in difficult circumstances!
Review Left On 05/26/2019
diane spillum

Just this last week, my completed Trust and Will was delivered. I can not say enough nice things about Keytone Law Firm. They have so much knowledge, they truly care about the job the do and they made me feel comfortable about all my decisions. It is like you are one of them and there is not a "dumb" question. There was no rush yet it seemed to be completed very quickly. They are INCREDIBLE.
THANKS to each of you!
Diane
Review Left On 05/26/2019
Zakie Gardezy

Trash lawyers, they will promise you everything, but end up not meeting up to any of their standards. They take days to communicate, miss deadlines, and create horrible excuses. If you're looking for a law firm to dump money into, do all the work, and loose the case due to their incompetence, you have come to the right place!
Review Left On 05/26/2019
Z

I referred my mother to Francisco Sirvent at Keystone Law Firm, for her divorce case. Francisco said that he hired a family law attorney who has 10 years of experience and she will help us with the case.

Susan Pintel, the family law attorney, missed a MAJOR deadline for exhibits and witnesses. Mrs. Pintel verbally agreed with both my mother and I during our initial meeting that as long as we give her the list of witnesses and exhibits by the end of the day on Monday, then she will file them. Mrs. Pintel did not file the documents as promised. After asking Mrs. Pintel about the missed deadline, she responded with, "there was a lot of moving parts." Mrs. Pintel, and Francisco Sirvent both said that missing the deadline for Exhibits and Witnesses would "not be a big deal." That's horrible to hear from a law firm.

After more delays and failures to communicate from Keystone Law Firm, and a shady request for more money after never receiving monthly invoices as promised, my mother fired Keystone Law Firm.

Fast forward to trial, and the "not a big deal" turned out to be a huge deal. The judge did not allow my mother to use her exhibits or witnesses during her trial because Mrs. Pintel missed the deadline, and my mother's case was completely ruined.

Francisco sent my mother an invoice 2-3 weeks after we requested our money back, and Keystone Law Firm used even MORE money after we fired them. Another $1,500!!.

After emailing Francisco about how ridiculous this is, he didn't respond. I will never refer a family member, or any of my clients to this firm, nor should you use them for your legal needs.

STAY AWAY!!
Review Left On 04/26/2019
Jackie Heffernan

Francisco Sirvent at Keystone Law Firm offered fantastic , straightforward probate advice in language I could understand. I live in north Phoenix and visiting their office in Chandler is totally worth the drive. Fill out the quick form on their website!
Review Left On 04/26/2019
Joseph Furnari

Treated with respect at a fair price for will
Review Left On 02/26/2018
Danny Engel

All individuals from receptionists to legal personnel were anxious to help, to answer any and all questions, provide refreshment, etc!
Review Left On 02/26/2018
Ryan H

Francisco and team are highly dedicated to helping their clients. I would refer to him without hesitation.
Review Left On 02/26/2018
Cindy Burns

I would highly recommend Keystone Law Firm to anyone looking for help with anything probate related. Francisco and his entire team were able to handle a difficult situation which allowed me to move forward after the loss of a loved one. Everyone involved was knowledgeable and understood the urgency of the situation. They were very kind and compassionate during our interactions. It's already such a heartbreaking event to lose someone you love, and I felt cared for and knew they were doing everything possible to help us through the probate process. Thank you so much Francisco and team.
Review Left On 02/26/2018
Monte Yocum

Francisco and his team are very professional making it an extremely easy experience completing our Estate planning. I highly recommend them to anyone requiring their services.
Review Left On 02/26/2018
Lisa Paulson

We are so glad we have completed this process. Now our kids will not have to worry about going into probate. No headaches for them. We love Francisco's youthful energy and newer ideas for getting this done.
Review Left On 02/26/2018
Debra Lee

So thankful to have found Keystone. My husband and I created our first Trust almost ten years ago. Little did we know what the difference between a firm that does the minimum and a firm that goes the extra mile would be. We came to Keystone on the recommendation of a friend and could not be happier. Their process from beginning to end of educating you as a client and tailoring their services to your needs is impeccable. Even when there was an emotional moment where we had to pause the process, they were patient and understanding. I feel safe knowing that in the event that our successor trustee would have to take over, he would be in great hands.
Review Left On 02/26/2017
Ken Bruun

Francisco is a fantastic lawyer and person. When you work with him, you will soon find out, that he is there to do more than just his job, he is there to serve you! He genuinely cares about you and it shows in everything he does. I would hands down recommend him every time!
Review Left On 02/26/2017
Jennie Maze

Great experience. Coming from Colorado, needed all new documents and estate setup Francisco and Amelia are able to answer all our questions and manage the ins and outs of AZ laws. Best legal experience ever.
Review Left On 02/26/2017
Marcia Snow

The Keystone Law Firm is professional, always helpful to answer any questions I might have and quick to handle the issues that arise as I get older. Their commitment to review my trust for any changes that need to be made to ensure the safe and most profitable exchange of assets is most reassuring. I highly recommend them to anyone needing a new estate plan or just a review of their current plan.
Review Left On 02/26/2017
Tom Blickenstaff

Keystone Law Firm goes beyond great service; not only did we get our Estate in order, we also made new friends with the entire staff! They all take an interest in our well being, both professionally and personally. We look forward to our update and review meetings.
Review Left On 02/26/2017
Dr. Josh Adams

sheryl is a lifesaver. Great to work with, overall wonderful experience
Review Left On 02/26/2016
Joan Frank

Attended Funding your Trust with Francisco, and gathered so much more in-depth and detailed information in order to succeed at attaining this process which can be overwhelming. Feel comfortable in asking questions with straight-forward answers. Thank you.
Review Left On 02/26/2016
Linda Gross

Francisco Sirvent is sensitive to the people he serves, to their needs and concerns. He maps out estate planning for each individual respectively. He fine tunes the plan to great depth and detail. No stone is unturned to be sure all the needs of the client are met in their estate plan.

Now financial planning is being added to make a complete package. This will strengthen the estate plan.

I recommend Francisco Sirvent, without hesitation, for any of your estate planning needs.

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