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Legal Service Centers Evictions & Family Law Services
Legal services in Fontana, CAReviews: 39 | Overal Rating: Good
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people, disciplined and professional. She is extraordinary and
beautiful !!
Ron is the best, all his associates very nice , helpful and professional.
Respectfully
M.A.
Legal Services like to do everything via email and they seem very good at first. However, once they have your money things move at slow pace. Once served, the ten days on the clock started and on the 11 day I asked for the default judgement and writ to get filed (tenants no showed so next step). It was weeks before it even got filed. And every time I asked I was told sometime different. Roxanne and Maria just couldn't seem to answer a simple question at this point, such as "did it actually get filed and if so what day?"
I called to talked to the supervisor twice.( Ron) Roxanne answered the phone and said he was busy but she would give him the message. I never got a call back. I started off working with Roxanne and she didn't tell me that at some point in the transaction Maria took over. So I never really knew who to email or call. Really it didn't matter as they both just acted like I was bothering them. I asked if I could just get updates every once in a while and was told by Roxanne they don't do status reports. Like couldn't they tell me they had made a mistake it wasn't filed yet. And that would mean I needed to go to the status hearing. Did anyone even admit to making a mistake? No
Come on an email status report would take a minute to send. I would not use them again and here is what is so funny. Most evictions are going to generate a small claims case that they could pick up the business from if they had any kind of customer service.
Customer service isn't even a difficult thing to provide and in the case of evictions the client is so stressed out already a little kindness would go a long way.
1. Didn't do their job in a timely manner.
2. Didn't do their job correctly.
3. No status reports of any kind. Total lack of communication.
5. Very poor customer service
6. Didn't take ownership of their work. (untimeliness, errors etc. . . )
7. Never got a call back from Ron
Staff provided great service, they were well informed and knowledgeable. Staff members assisted me throughout the entire process for my Request for Order for Child Custody. Definitely will recommend them and use them again if needed.
His assistant Maria called with some followup questions and suggested to fill out some forms one way to make my case sound better. There were also numerous errors and inconsistencies throughout the paperwork and the legal advice illegally given was incorrect.
After an attorney reviewed the case his comment was "you get what you pay for with these no name unqualified providers" they have been submitted to the bar for review and will be shut down shortly, do not have your life set back by these unprofessional shysters.
Legal Service Centers constantly showed a willingness to go above and beyond, and treated me as though I was special. My thanks to the whole team!