Dr. Robert Oldt is a very caring Dr. With a Awesome staff

Yes, the wait is long; but Dr. Oldt is extremely thorough, and I received excellent care. They let you leave after you sign in, I’d recommend waiting it out.

I wish I can give them a negative 100 stars for how horrible this place is! I went around 9:15 am today because I was dizzy and the left side of my face was numbing. I got there and they checked my insurance and said the doctor will see me. Then after I filled out my information, the front desk girl said that it will be around 2-3 hours wait with ONLY two other people waiting in the waiting room!!!!! The nurse by this time was reading the reason of my visit on the information I filled out, then she called me in and "Triaged" me and had the doctor see me. He came in and said that I should go to the ER if I dont want to wait but other wise he would see me if I waited. I decided to wait, I figured two hours is not too bad to find out what is wrong. Then the nurse said I should "kick back" somewhere if I lived close till my turn comes and I said I lived far and I only work in the area but I said I will go back to work to have someone pick me up once the doctor sees me because he said I should not drive and someone should drive me after he sees me. I went back to work and two hours later I called them to see if I should return and Linda said yes " there is only one appointment ahead of you so you should be seen in like 30 minutes". I went back and again at the front desk the girl said only one appointment ahead of me. I sat down waiting, the appointment before me went in and out, then an hour fifteen minutes later, I was called in. The nurse checked my pressure, weight and height and directed me to sit in a room waiting for the doctor. about 45 minutes later I got tired of sitting in a small room with the door closed because I felt like they forgot that I was there, so I opened the door and minutes after the doctor stopped by the room and said that he won't be much longer for him to see me and closed the door and left again. I sat there for another 30 minutes and I could not take it anymore, keep in mind I feel very dizzy and I did not eat because I am stuck with waiting for him!!! UNBELIEVABLE!!!!!! First of all URGENT CARE IS A WALK IN CLINIC, THERE SHOULD NOT BE APPOINTMENTS FOR REGULAR PATIENTS!!!!!!!!!! Had I gone to the ER it would have been faster given the huge volume of patients that come in every day!!! oh and I forgot to mention the ants all over the place, DISGUSTING!!!! NEVER go there if you care for your life! Horrible Horrible Horrible place! Uncaring people!

I was in a car accident and this was the closest "Urgent Care". I made appt online. Someone from urgent care called and rudely asked what I wanted. Explained I made an appt online and hadn't gotten the confirmation. She cut me off and said they don't have online appointments. I told her to look at their website. Then said she wouldn't take my (really good) insurance or 3rd party billing, or anything like that. Obviously they want cash, lots of it. And have I been there before? No. SORRY! Don't even attempt to call them. They DO have online booking, but the rude staff are probably too lazy to use it.

We had to wait an hour. Staff not very friendly.

I came in at 9 am. I was told an hour and a half to 2 hour wait. I asked at 11 how much longer. They told me another hour. I then ask at 12:45 pm how much longer and they said they didn’t know. What the hell kind of doctor is this? Who in their right mind makes their patients wait this long? The staff is rude and does now know how to accurately quote a wait time. I can’t believe it!! Waste of my day when I could be home resting because I’m sick!!! Which is why I was there in the first place. Awful place, awful staff.

This place sucks, takes too long to get seen. Place is dirty, doesnt look professional or up to medical standard.

This place is horrible, horrible manners by the front desk. Doctor gives you the same shot for every reason you go in there. He doesn't check you for things he just gives you a steroid shot and says it will help. Every time I've gone here for different things I have gotten the same exact shot!

Unbelievable...4 1/2 hr wait! Needless to say, blood pressure high!
Never again!! NO excuse for this wait. Only 3 people waiting these 4 hours..!! Stay away, unless you have time to spare. And not bleeding to death..And can go without water or food. Ugh!!

Finger sliced on mandolin at home. After failed attempts to get it to stop bleeding I drove to facility where I'd been seen at least twice prior. Walked in at 5:27pm and was told "sorry we just saw last patient". The hours say they are open until 6:00pm. Drove to urgent care in Ventura on Ralston and was taken back immediately with what was a pretty serious slice. Will never set foot in there again.

The most awful! Took four and a half hours to get nothing!! The doctor is a hundred years old who thinks he is running an ER out of his urgent care! Horrible service long wait no resolution to your health problem!!!

It is now 5:35pm I just left the office. I called at 5:20 and asked how late they're open. I was told 6pm but the lady didn't tell me they only accept walk in til 5:30pm. I came in at 5:31pm and the receptionist said they just took the last walk in a minute ago and they wouldn't take me coz I'm a minute late. Explained to her that I called first and the lady that answered the phone didn't say that. She said they're open till 6pm no mention of walk in hours. I've never seen this doctor but this urgent care was recommended. Well so much for that.

I will never go to this place again. The staff they have working there sucks especially Zamora she is rude very unprofessional. I don't know how they have someone like that working there. I have been to that urgent care in the past and I have never been treated very rude. If Zamora doesn't like her job she should find another one. People go there because they don't feel well not be treated rude and to be talk to in a sarcastic way.

Not happy with the wait but love the doctor and the staff

Great staff. Great Dr. Always thorough. I feel like a champ.

By far the absolute worst urgent care I've ever been to. About a week ago, I searched online for immediate medical attention after experiencing excrutiating pain due to a common condition. Saw their website and learned it's conveniently in my neighborhood so I decided to give it a try.

I call the office phone number and ask to make a same-day appointment; receptionist tells me they're able to take me now (not many clients) so I leave my workplace around 12:45 and arrive there at 1 on the dot. Receptionist asks for my ID + insurance card and once looked over asks me to take a seat. After waiting 15 minutes, she tells me she forgot to hand me the paperwork I need to fill out. Once I oblige, I ask her how long the wait is given there's only 3 people in the waiting room; she quickly blurts out an hour and then goes back to her business. After waiting the initial hour, I ask how much longer the wait will be; again, she replies another hour. Because the degree of pain I was experiecing at the moment was intolerable, I decided to hop over to the nearby CVS and buy some ibuprofen. I asked her if she could call/text me once my spot was open but she refused and said I should go home (I live one block away) and check up on the availability myself. Once home, I call at least 2 times, receiving yet again two other wait periods.

I head back at 4 and am not seen until 4:45 by Dr. Robert Oldt, a septuagenarian with an apparent severe disability. Because of his inability to walk without a walker and interact with me physically,
I only received a five minute consultation with the doctor and was not properly diagnosed by him or his staff. After refusing to run any tests to adequately determine what's causing me pain, he simply prescribes me the medication I asked for and leaves. Because of other medication I'm taking, I ask him to check if there might be a possible interferrance. Instead of discussing it further and offering alternatives, he insists it's my responsibility and he is not liable for any risks I might experience. Feeling completelty robbed of my time and $60 co-pay for the subpar consultation, I head over to my pharmacy and ask the pharmacist for help with my prescription.

The doctor will be receiving a complaint to the board on my behalf, a well deserved one.

I went to an "urgent care" near my house for a finger mishap, was prescribed some meds and sent on my way. A week went by and i decided to get it looked at by Dr. Robert F. Oltd, M.D. sure glad i did, an hour later i was hooked up to an IV and spent the next few days at V.C.M.C. had i waited much longer, i might have lost a finger, or worse, THANKS DR. OLDT for saving me my finger and/or my LIFE !!!