I may change this review after closing but so far my experience has been dismal. My bank had trouble getting information from them on the title search and they never contacted me for a closing appointment so I contacted them to set one up for 10am on a Friday. A couple of days before closing I called them again (since I STILL haven't heard from them) to 1)confirm the appointment and 2)ask exactly what we need to bring to closing including closing amount. When I called they had no idea how much I was supposed to bring. They just said bring whatever the bank tells you to. That's all. Okkkaayyyyy - what about ID, social security card, etc? Exactly what do I need to bring and the question seemed to stun the person on the phone. Well, I suppose you can bring your drivers license and it won't hurt to bring your SS card. Me: Don't you have a list of items that you tell EVERYONE to bring? Then she said my appointment was at 11am. When I said the appointment was for 10 she said well, I'll have to call the other closing team to see if it is ok. I told her that my appointment was for 10 and if it was moved then they should have called ME to change it. Ugh - so far I'm not impressed - at all.
I've only had one dealing with this firm, so far. But, it was a pleasant one and I will use this firm on any future transactions I have in this area. "Professional" will sum them up in one word.
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