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Troy D Soileau Law Office

Attorney in Lumberton, TX
Reviews: 1 | Overal Rating: Bad
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Review Left On 02/26/2020
Devin Mullenix-Young

I can not recommend this attorney to anyone, for any reason. Upon calling, I was treated with complete disrespect. Troy was rude, insensitive, and seemed to simply not understand how an actual conversation works. He cut me off repeatedly and refused to answer any of my questions. I understand that some lawyers don't offer free consultations. I would have been fine with that answer and may have set up an appointment with him, had he simply said "we don't do free consultations", rather than the travesty that flowed from his mouth. Here's a quick transcript of our conversation:

TROY: Law office!?

ME: Hi, my name is Devin Young. I'm calling because I would like to file for early termination of probation, and have a few questions.

TROY: Mr. Young, what do you do for a living?

ME: I work in IT...

TROY: When you do your work, do you get paid for it? Because, as a lawyer, I expect to get paid for my time. You don't answer questions for free, neither do I.

ME: Well I understand that, but I...

TROY: You must be calling to set up an appointment, because that's the only way I'll answer your questions.

ME: No. I won't be using you anyway.

TROY: Good.

Bottom line - If Troy expects to gain any new clients or maintain his current ones, he should learn the intricacies of customer courtesy, RESPECT for his fellow man, and proper phone etiquette.

If I could give less than one star, I would.

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