I spent $3500 there to hire her for my kid and then she wrote one letter to us and kept all the money after my kid died in a car wreck. Neither she or her assistant would even respond to me once they had my money even though I sent them both several emails.
They dont care about you Only your money. She is a prime example of what gives attorneys a bad name. We never even met her in person just her assistant one time.

Jackie Self

She has handled my case with tact and confidence. Communication was open and honest.

No one returned my call
Or responded to my voicemail

Her office did an excellent job with my divorce. She was able to get me full custody of my girls. It took a while but worth every dollar.

(Translated by Google) Nothing recommended this lady, just take your money and do nothing for your case. He never called me to let me know about my case, they only called when according to my account there were not enough funds and he never did anything, I don't know why he was charging. Do not go with this lady there are many very good lawyers in Odessa who help you and explain well what follows in your case. I changed my lawyer and I am doing much better.

(Original)
Nada recomendable esta señora, nomas quita tu dinero y no hace nada por tú caso. Jamás me llamó para avisarme sobre mi caso, solo llamaron cuando según en mi cuenta ya no había fondos suficientes y nunca hizo nada, no se ni porque estaba cobrando. No vallas con esta señora hay muchos abogados muy buenos en Odessa que te ayudan y te explican bien lo que sigue en tu caso. Yo cambié de abogada y me está llendo muchísimo mejor.

I am so glad I have read the reviews I have heard so many NEGATIVE things about this Law firm I'm so glad I didnt waste my time.

Edit: Funny how her office will allow family members to pay as well as attend meetings but feel they can’t trust their opinions? I certainly have “ personal knowledge of our office or personal interaction with our office”. But that is clever write off of my comment.

They will take your retainer and then ignore you and never contact you again. My family paid 2500$ up front, thinking that would guarantee attention to our case. We have never been able to be in touch with even the paralegal again. She is the cheapest in town for a reason. It’s a gimmick to get your money. They depend on the fact that low income people probably can’t afford to sue over her and her team’s malpractice.

OMG. Stay away and go hire a real attorney!!! She took my money and never represented me and didn't care. There is a reason she has to post her picture everywhere for business. I took her to court but after a year she sent an attorney instead of showing up in court herself. If she response like I have read on other reviews saying "The law office of Laura Carpenter never represented me." She is right...she didn't...she just took my money!

Half way through consultation laywer had to leave very unprofessional

We hired this firm to file for child support and joint custody, actually we though one of her paralegals was a lawyer since that’s how he presented himself. After 7-8 months, nothing was in place, still no child support. Gave $2600 up front and was told that would cover all expenses. Billing statements showed only $1800 was used from our account per their online account they had for us. Then they say they need $1500 more because the account has insufficient funds. Then suddenly when we ask about the account they cancelled the online account for us, won’t return our calls and apparently dropped the case. Waste of money and time. Based off prior reviews this is common with this law office. And before this office replies that they didn’t represent me, you’re right I paid you to represent my daughter.

She really did nothing for me.. I am in the same situation, looking for a divorce. Had no choice but to come back home or I would've lost everything.

Would leave zero starts if I could. Worst service ever! All they care about is getting money from you instead of actually helping you.

This office went above and beyond to help us. Ben was awesome and even settled things we did not expect. Thank you for being there for us.

Terrible. Took all my money and still never finalized anything: she still trying to say I owe Her money after 5k paid, with no divorce. She dropped my case and postponed two hearings that never went to court. Still saying I owe Her money with fees keeping adding on to the balance that shouldn’t have never been there in the first place. You will never hear from her or get anything done after you hire her.

Laura and her staff are professional and diligent. I have worked with them for several years and they are second-to-none. They have a lot of experience and knowledge with all aspects of family law, and I highly recommend their firm

If u don’t want a lawyer that won’t fight for anything get her she’s the worst lawyer u can get

Trash lawyer!!!!!!

Waste of time and money, wish I could give this a zero star

*DISCLAIMER***DISCLAIMER***DISCLAIMER*
I WAS NOT A CLIENT OF THIS LAW FIRM.
This is the worst law firm I have ever had the pleasure to work with. You miss represented my Girlfriend in and out of court and couldn’t be bothered to talk to Opposing counsel on simple matters pertaining to her case. So if you need a lawyer you would be better off spending a little more and getting a good lawyer for your needs. ***Disclaimer*** I was not a client nor will I ever be a client.

Very professional staff, Miss Carpenter is so intelligent, the best family lawyer around, hands down.

Very impressed with Lucy. She knows her stuff.

I do definitely agree with all the negative responses here. And I was a client, I have a court order with proof. So please response from owner do not reply because it is irrelevant when 90% of the reviews here are negative. Custody case where father was abusive alcoholic and never knew I had the option of requesting an alcohol test with in a 24 hour period til I spoke with a different lawyer after the fact. Very important info. Would have been nice to be aware of all my options. I requested the entire time to come to a compromise with out resorting to court but come to court date we never enter the court room and come to a mutual agreement. Why could that not have been accomplished in my hometown instead of paying $3000 more for her expenses to travel 5 hours away. Hmm. And to be also charged for returning their miscellaneous calls. Ended up seeing my daughter one weekend a month when my record and background was clean and his was obviously not. Point to be taken do your research and don't trust so easily. And not very professional to bad mouth clients for their choice of men. I do remember that . Thanks.

Awesone Attoney

Was looking for a lawyer and i know for sure not to go with this Lady!!! Hah

Laura Carpenter is very unprofessional, she showed up in court with her i-phone and i-pad and that was it. Everything that i told her my ex was doing to me and my kids the pictures and text messages i showed her, she told me it didn't matter and that he was "just harassing you" and that none of that mattered. When she is in court all she does is run back in forth in the hallways and will try to talk you into agreeing to something you don't want. DO NOT! I REPEAT DO NOT HIRE HER!!!

(Translated by Google) The worst of all the lawyers that I have had

(Original)
La peor de tod@s los abogados que e tenido

This woman is definitely all about money. I don’t see how she sleeps at night! I haven’t used her personally but my ex did & she helped him ruin my whole life! Because of her, I lost my only child to a lying, cheating, sorry excuse of a human being. I no longer have or get to see my daughter & my daughter is MILES away growing up without a mother & being raised by that POS all thanks to this wonderful lady. Give her enough money & she will serve the bad person against the good person..

Awesome attorney,Laura has such an amazing team there at her office from the front desk,Martha is a sweetheart to everyone in her office i want to say thank y'all from the bottom of my heart,especially a big thanks to Laura's amazingly pulchritudinous kind hearted hard worker JENNIFER ❣️❣️❣️
Y'all saved my life!!!! so thank all of yall I love yall,I've had other attorneys I won't say who but none of them impressed me but Laura and jennifer and her team is outstanding I was very very impressed THANK YOU LAURA AND YOUR TEAM

Worst experience... smh..

I think its pathetic that people whine on here saying what a terrible lawyer she is...well i hired her and i dont see what all the whining is about...we havnt went to court yet and so far im pretty satisfied..i think her office has really good communication and are pretty quick with getting back to you..laura will even email you after hours and weekends..she even email me back on sundays..and all she cares about is money? Well i dont see a big bill showing she has screwed me over and i think its reasonable for what all they have done so far...i think shes an awesome lady and if you think your whining worries me? And think shes gonna lose business by yall bad mouthing her? Well i read all the reviews before i hired her..and it didnt stop me none..its funny how shes been in business for 20 yrs and count how many people put a review on here..really? I know several people that has used her and they told me how great she did for them but they didnt write a review..so i think its wrong to say she dont do nothing and dont hire her cause she does have good or these people wouldnt of told me how pleased they were with her..nobodys perfect and just because your case didnt work out doesnt mean everybody elses wont...and im sure she didnt represent most of yall that are mouthing..its called drama...and they dont answer phone calls? Well its funny cause the person behind the counter answers the phone all day long...i just cant believe some people smh..

Definitely a waste of time & money , this office needs to get shut down!!! & from the looks of it it’ll be sooner then later ..the way she’s screwing everyone. Don’t waste your time ..she will not represent you on top of that she will make decisions on her own with out the ok of her client , we ended up having to pay a REAL LAWYER. Don’t settle for her she will dig you in a bigger whole. & before her office says they did not represent me your right you didn’t, My husband is the one who you where SUPPOSE TO REPRESENT. Had to have our new lawyer tell her she’s Fired.

I definitely would not use this lawyer again! I had to constantly be on them about my case. They don't care about their clients!

Horrible lawyer. Shes currently my husbands lawyer and we have never met her! Its always been over the phone with her front desk and we get charged for it. Do NOT USE THIS LAW OFFICE!!!! They stall and rob you! Wish i could click 0 stars.

Took them over a year and $3000 of my hard earned money to complete an undisputed divorce case. Don't waste your time or money

Lol. Looking for a lawyer, and by what I read yall never represented anyone. Lol. So all these people are laying about your garbage service. I try talking to you on the phone and she would even hear me if I would pay 500 up front. That was a huge red flag. That's when I decided to go online. And hold and be told, my suspicious were right. Trash. Lol. Get your act together.

Dont reccomend this law office ended up owing the opposing lawers 6000 on top of the the three thousand i paid her to deffend me.and now they just want to keep bugging me about still owing them for stuff like talking on the phone ruined my life

after my fiasco with this sickening excuse for a lawyer, I'm almost $100,000 and 2 years into a case that should have been thrown out by the judge on day 1 for complete lack of evidence. The lives of my children and I will be forever changed. You're pitiful, Laura, and you know it every day you look at yourself in the mirror

Absolute worst. Did not communicate, did not return phone calls. Charged for discussion on an issue that I NEVER got a phone call back about. The week of my court, still had not heard from her to prepare for my case.
Do not waste your money.

This is a waste of time and as well as money she charge all that money up front and does not get nothing taking care of And waits to talk to you the day of your court date. She takes your money and spend it on her personal use

Very professional

Big time scam. She won't do a thing for you. She will get you a bad deal. She lied to me on several occasions. She said I had to waive my constitutional right to an appeal to be able to accept the plea bargain. Then, after I got screwed, I had no way to appeal. If you care about your freedom, finances, or rights.. GO ELSEWHERE . Laura A. Carpenter is a fraud!!! And that's the truth!

By far the worst lawyer i have ever known what a wast of money and time with this lawyer. If yall are in need of unexperienced and expensive legal aids thats the place. I never even met the lady not even over the phone as far as i can tell the ones talking to me thru message where her assistance. And probably they are the ones putting good reviews on here. Ones i got rid of her services she still wants more money supposably because of the the phone calls she made to me as if she hadn't taken enough money all ready and done absolutely nothing to my case. Worthless just worthless

She wasn't worth my money or time!!! She was the worse and steals your money!!! Don't waste your hard earn money on her when she does nothing for you that you can't do yourself!! She was worthless!! She asked for 6000$ up front and more and got nothing done and then when she didn't get anything done wanted to dismiss herself from helping me because she didn't do her job and wanted more money for nothing! Big big waste of time and money and you'll get screwed by her if you use her!!

If there were a zero star that would be the one. Do not walk in this office and hand over a large amount of money. The reviews are what happens to you. If we all got together and filed a complaint with the bar association it would be well worth the time

She stole money from me and did absolutely nothing. She didnt even show up to court. I lost my kids because i had no representation. Do not hire her. My name was Sharon Newell at the time. You are right. I paid you for nothing because you absolutely did not represent me!!!

If I could give this law firm 0 stars I would! By far the worst attorney in all of west Texas. She dropped my case the day of my court because "lack of communication" she never answered my calls. The only time I saw her face to face was the day of my court! She took over 3000 from me and didn't do a thing!!! WORST EXPERIENCE EVER!

WORST LAW OFFICE IN THE FACE OF THIS PLANET!! MY HUSBAND HAD A SIMPLE CHILD SUPPORT MODIFICATION AND IT'S TAKEN THEM 1 YEAR. HER STAFF AND PARALEGAL ARE THE WORST, WE'VE CALLED AND TRIED TO GET UPDATES AFTER 2 MONTHS OF NOT HEARING ANYTHING AND ALL WE GET IS "WE'LL CALL YOU BACK" , OR "ELIZABETH IS BUSY", OR "SHE'S AT LUNCH". THEY'LL NEVER CALL BACK OR FOLLOW UP WITH YOU. BUT, THEY'RE NEVER TO BUSY TO POST THOSE INVOICES THOUGH! SMH.. IF YOU'RE LOOKING FOR AN ATTORNEY, GO SOMEWHERE ELSE!!!

I had a simple uncontested divorce so we didn't have ANYTHING to argue about. We have a daughter, we had joint custody of her. This Office did nothing for MONTHS it took 11 months and charged me for each month when they did nothing. I even served the papers for them to her. They made many mistakes so I would call them more then once and would charge me for the phone call. IT WAS YOUR MISTAKE LAURA why was I charged? A month before the court date I had to pay more money or she wouldn't show up. After it was all over she STILL sent me a bill for more. No reason an uncontested divorce should cost almost 10 K Plus 11 months...

She took 3500 from me and ruined my life. There wasn't any evidence against me yet she did not fight for me and it took 4 months for me to see my children. I fired her and she is still trying to charge me $250.00. Now tmy children aren't being taken care of and it's cost me 10,000 to start to try and fix what this lawyer destroyed. I have to sell my house due to the amount of money it will take to get my kids back. Don't let her keep doing this to people. As a other lawyer put it, 'you have no idea how many people have sat where you are now and said the same thing about this lawyer'. She was always late, always sloppy and never seemed to care about much. Then I see her online bragging that she's been married so many times her friends call her Elizabeth Taylor...I want to throw up

They did not do anything except take my money. They didn't do anything . They're an absolute joke. I do not recommend this law firm whatsoever.

I hired the firm and my boss and I are very happy with their representation. The staff were friendly and helpful on every contact. Will definitely use them again should the need arise, and would highly recommend them.