Home > Attorney in El Paso, TX > Rosales Law Firm Review

Rosales Law Firm

Attorney in El Paso, TX
Reviews: 61 | Overal Rating: Good
Excellect
50
Good
0
Average
0
Bad
1
Awful
10
Tuesday 8AM–12PM,1–5PM
Wednesday 8AM–12PM,1–5PM
Thursday 8AM–12PM,1–5PM
Friday 8AM–12PM,1–5PM
Saturday Closed
Sunday Closed
Monday 8AM–12PM,1–5PM

Reviews

Review Left On 02/25/2020
Wilfredo Cardona, MBA

400% Recommended. I only have great things to say about Joe Rosales, his brother and all his team. His expertise, knowledge, great communication and negotiation skills has given me peace of mind and confidence as his client.

In the two occasions he has spoken with Judges and District Attorneys about my case, he has always come out of the office with a big/confidence smile in his face saying "Mr. Cardona, we got this” always settling the cases without the need for me to even get into the court room. That is just efficiency. He has gone above and beyond in my case even working during the holidays just to ensure the court would get necessary documents and so forth. Joe and his team kept my family posted at all times during the holidays regarding the status of my case and made the time to explain them in detail every step of the process. At this point, I do not consider you my attorney, but a friend and someone who has shown real concern and care about my case as well as my well-being as individual. Rosales Law Firm is not money but people driven showing a genuine care for all its clients and family alike. Best Law Firm in El Paso, TX.
Review Left On 02/25/2020
Beagle IsBored

A tenacious attorney, he fought diligently to come out on top for me. Thank you a million!
Review Left On 02/25/2020
Pappy B

They went above and beyond in helping me the navigate the system, no matter the court delays they always answered questions and reassured me they were on track, Thanks for the win, Mr. Rosales.
Review Left On 02/25/2020
Damien Carranza

The ladies that answer the phones always forget what you asked them. The attorneys are incompetent and just want to take your money.
Review Left On 02/25/2020
Victor M Vazquez Jr

Thanks to the Rosales Law Firm for providing a "Pop-Up" Office for the Beto for U.S. Senate Campaign.
Review Left On 02/25/2020
Maria De Los Santos

Great outcome for my case. Joe took great care of me!!!
Review Left On 02/25/2020
Perry Odontal

Communication was great during my case with Joe. He always kept me informed, and I never had any trouble getting in touch with his office. Joe is a great guy who will really fight for your case, glad he's my attorney!
Review Left On 02/25/2020
Ugho GraaZii

I was very comfortable with my case because I knew Joe had everything under control, and it went better than I could hope.
Review Left On 02/25/2020
Sarah Olvera

Great customer service. Waiting wasn't too long. Attorney listened to the issue and was straightforward and attentive.
Review Left On 02/25/2020
Marvin Fredericks

Great attorney, great staff, and great win!!!!!
Review Left On 02/25/2020
Jdub

Recommended law firm
Review Left On 02/25/2020
Mike Carter

When you need the most competence in an attorney, call Joe.
Review Left On 02/25/2020
JoaHnah Whayle

Yes I was happy with how they made me understand everything and be comfortable. So it was a successful outcome in my case.
Review Left On 02/25/2020
Yolanda Ulloa

They really took their time to make sure I understood what was going on at every step, and every point along the way in my case. And they really took their time with my case to make sure everything was done right, so I'm very happy with the way the whole thing worked out great.
Review Left On 02/25/2020
Tony Davis

With Rosales you will WIN!
Review Left On 02/25/2020
Saul Guillen

Terrible service, I regret hiring these people. There very incompetent. At first, they act as they care about you but all they care about is your money. Once you pay them in full, they never return phone calls especially Mark Rosales who never gives his email or number away to his clients. His paralegal Sarah Salinas is a very unprofessional person who does not follow up with you and lies to you about what she is doing. The front desk people are even worse. These people never updated me regarding my case, and they kept postponing my case without telling me. To cut this short, I had an ugly experience with them that cause me to lose custody of my daughter when I had an opportunity to win custody. Do not waste you’re time or money with these people.

Oh, by the way, they know nothing about MILITARY Divorces.
Review Left On 02/25/2020
Amy Thompson

My case took a bit longer than expected due to some unexpected surprises. But Joe gets top Kudos from me... We won BigTime!
Review Left On 02/25/2020
P Salami

My case took a bit longer than expected due to some unexpected surprises. But Joe gets top kudos from me... We won big time!
Review Left On 02/25/2020
Chavo Del8Ocho

I got the court-ordered results I was hoping for thanks to this team!
Review Left On 02/25/2020
Carolina Hernandez

Fantastic Law Firm!!!
Review Left On 02/25/2020
eddie CRYPTO

I hire a lot of attorneys in my line of work. And in my industry I need the Best, and Joe is one of them! He gets the job done every time!
Review Left On 02/25/2020
sam trimbal

Anybody having trouble with legal issues I firmly recommend Joe Rosales. I was extremely fortunate to have him represent me. He was able to take care of business and handled everything flawlessly.
Review Left On 02/04/2020
Anne D'roid

My case was a particularly difficult one which took over a decade to get through. But Marc hung in there the entire whole time. He and his staff were wonderful throughout the whole process, kept me informed, communicated, and never left me in the dark, never left me hanging. And it ended up that my case was fully resolved in my favor... Thank God!
Review Left On 01/28/2020
Emanuel Ferrazzano

Hired to work on my cases and no issues thus far
Review Left On 12/25/2019
Natum De Maria-Virgine

He worked very hard for me, very persistent, works hard to get a successful outcome in any case.
Review Left On 12/25/2019
eric feely

I have used Marc Rosales in the past and again recently. He is in my opinion an amazing attorney. He sits down with you and discusses his plan. He is never in a hurry. He values you as a client. His legal staff is top notch. Then when in court he is just incredible he will go directly in front of the Judge and continue to argue the case until he gets exactly what he wants. There are a lot of Lawyers that stop and take what ever the DA says but not Marc he will push for you until he gets the result he wants. No matter what your case is wether it be Divorce or Criminal you would be wise to choose these guys.
Review Left On 12/25/2019
Lewis Clements

Every
Review Left On 12/25/2019
j Lane

Joe & Marc...the BEST Team!!!!
Review Left On 12/25/2019
Frances Almanza

Sarah Salinas is no “paralegal”.....terrible experience with Joe Rosales.....staff doesn’t have a clue about what goes on in the office....over priced for the service that is offered....
Review Left On 11/25/2019
Jesus Arturo Guerrero

The best
Review Left On 11/25/2019
Daniel Delgado

Marc is a great attorney! After 3 years of fighting he got me my dismissal! Highly recommended!
Review Left On 11/25/2019
Roy Vera

Hiring this attorney was the best decision I made!
Review Left On 10/25/2019
Anixe Real Talk

I am a single mother of two children. In 2017 I was served unexpectedly with divorce documents. Without the best finances at the time, no orientation whatsoever about divorce procedures, a bunch of heartless attorneys in El Paso and a super broken heart, the Rosales team was offering a 30 minute free consultation without customer compromise to hire. The moment I walked into their office I felt comfortable when Laura (staff assistant) offered me help by giving me an appointment immediately at no cost. The interest from Marc Rosales in my case was evident since the beginning with the only intent to make everything better in my situation. A divorce decree finished, a successful change in a very complicated custody situation, one unfair felony charge successfully dismissed by the judge, are the many things that Marc & Joe Rosales have done for me. Their costs are always transparent, the amount charged from the beginning is never raised because their main goal in life is honor and honesty. I highly recommend this LAWFIRM being that I am a three year loyal customer.
Review Left On 10/25/2019
Jessica De Anda

I have so many things to say about Marc Rosales and his Law firm. He was so intentive, understanding, and beyond helpful. He cares about what he does and you can see it. He is experienced and professional. Look no further, Marc Rosales is your man.
Review Left On 10/25/2019
Dawn Gardner

The case went real well and i know it was because of this team I chose
Review Left On 10/25/2019
Steven Hernandez

Worst experience with a lawyer ever in my life. This man couldn’t even give me a specific yes or no for how he was going to help me. A bunch of ifs and ands. He continued to tell me to pay, pay, pay and wouldn’t get started on anything to help me. Then when it came down to the actual case he told me he will ‘try’ to help me. Got very uncertain. I couldn’t call him whenever I needed explanations either, he would make me have to schedule a meeting to talk to him, but the initial conversation was all I ever heard from him he’d make me talk to his assistant. He also made me pay in full ($1200) did nothing and gave me none of my money back. I’d never recommend this lawyer to anyone he’s the worst person I’ve ever met. He stole my money and played with my time. Now I’m going to another lawyer, I’m paying $1500. That’s a total of $2700. Never go to the scam artist.
Review Left On 09/25/2019
Brianda Herrera

Joe is one amazing attorney!
Review Left On 09/25/2019
Victor Monsivais

The Rosales Law Firm has an incredible staff. Marc Rosales has seen me through a long, heavy criminal case and we won. Marc and his staff are talented and respectful. Thank you all for your help and God Bless.
Review Left On 09/25/2019
Mike Anderson

Great service
Review Left On 09/25/2019
Gustavo Dominguez

Very professional very friendly helpful staff Mr Rosales is down to earth
Review Left On 08/25/2019
tiny barreiro

Joe has everything under control. He's a winner and sure won my case!
Review Left On 08/25/2019
Ana Worden

Great efficient team!
Review Left On 07/25/2019
Frankie Hernandez

I was looking for help with a divorce about 2 years ago. I got divorce a week ago.
Not knowing anything about contested/uncontested, child support, possession, standard, extended standard etc. I was hoping to be helped, but Robert Aguinaga did the completed opposite.
He only brained-washed me so that I would hire him; after that, they only did 4 (copy-paste) pages of counter-petition and they charged me $2000 for that.
The WORST is that somebody called me from his office to let me know about a hearing for temporary orders HOURS BEFORE the hearing. Showed up empty-handed not knowing what was happening and ended up losing $1700 a month of spousal and child support. (60% of my net salary) even though my ex works and was making more money than me. And Robert said "It is not that bad". A year and a half later they are still charging that from my check. I tried asking for an appeal but of course it was too late. They didn't even tell me about the results of the hearing, my ex did the next day. Robert told me that someone must've made a mistake in his office because they didn't tell me about the hearing before. Mistakes they didn't care, of course cause it wasn't their money.

I changed lawyer and they didn't have the integrity, honesty, or professionalism to offer me a refund or even part of it cause of their mistakes. A year and a half after, now I'm seriously thinking about filing for bankruptcy because of their mistakes.

As I said, lack of professionalism, honesty integrity, zero empathy, liars. I was robbed.
Review Left On 06/25/2019
Venelice Lopez Delgado Lopez Delgado

(Translated by Google) Very good lawyers "solve all kinds of problems for you.

(Original)
Muy buenos abogados"te resuelven todo tipo de problemas.
Review Left On 02/25/2018
Ave Verumcorpus

Mr Rosales is an excellent attorney who provides the best service.
Review Left On 02/25/2018
Dagg Nabbitt

He really good and really efficient. My case went great!
Review Left On 02/25/2018
Jesus Ornelas

Very good professionalism, both Mark and Joe are an incredible team!
Review Left On 02/25/2018
michael ballard

If I could give more stars, I would. Mr. Joe Rosales, his paralegal, and in fact his entire staff, has gone beyond the guidelines of their jobs and assisted me EVERY step of the way with my custody case. Everyone, including the receptionist, was attentive, knowledgeable, and prompt with all aspects of my case. I have, and will continue to recommend this law firm to anyone who needs legal help.
Review Left On 02/25/2018
Esther Almanza

I wasa really worried about my case but Joe got me calm and ultimately got my case dismissed. Anybody I know I would recommend him to them.
Review Left On 02/25/2018
Martha Morton

Rosales Law Firm is the best team that I could’ve asked for. I’m so glad to have chosen this outstanding team that has taken care of my custody case.
Review Left On 02/25/2018
locktechnician

Mark and Joe Rosales are the best !
Review Left On 02/25/2018
Dom Reyes

First time and not knowing much really, went for an uncontested divorce. The process was fast, they explained everything I needed to hear and answered my questuons. Yet twice I have been let down by this firm. They argued with me about my payment plan and failed to process payments on the correct dates. Second they failed to notify me about my own court date. Where now I have to wait about another week.
Review Left On 02/25/2018
Locktechnician

Staff is very friendly and they are extremely helpful
Review Left On 02/25/2018
Sandra Lopez

Took me long enough to make this hard decision for a receptionist to promise a call back to make an appointment. "Twenty minutes" she said. It's going on a week now. Our personal issues were turned into an industry already, don't make it a joke. This s**t is hard as hell. You promising a f***ing call back after hearing personal situations is a slap across the face. I was willing to pay WHATEVER because I heard you were "good"... this is a mega bad sign. No thanks I'll spare my thousands.
Review Left On 02/25/2017
carlos ortiz

Paralegal is so rude
Review Left On 02/25/2017
Cynthia Chaparro

With the Rosales Law Firm I felt protected more importantly I was. Mr Joe Rosales and his brother Marc were with me every step of they way!
Review Left On 02/25/2017
Dustin Moffitt

The end state however achieved was an absolutely painful process. The attorney himself did live up to his end of the bargain and adhere closely to the timeline on which we discussed. His paralegal however, displayed what was probably the worst customer service I've ever seen in a sensitive matter. The standard decree I was given for a uncontested divorce was poorly written, ambiguous and when questioned it was glazed over. I called and left several voicemails requesting clarification on the decree and was never called back. Out of the retainer I paid to include service cost for the uncontested divorce I never received and itemized bill. Although I understand the are no refunds and the entire retainer is to be kept by the firm, I feel I was still owed the service of a detailed explanation of the decree rather than simply ignoring my calls and refusing to return them. Very unprofessional paralegal and staff, garbage. I highly recommend you go to any other attorney before wasting your time, money, and elevating your stress dealing with these people. Mr. Rosales, is a good attorney and I do have some degree of faith in him, but his staff is an absolute unprofessional disappointment.
Review Left On 02/25/2017
Dee Malooly

0 stars...no customer service...had an appointment and waited and waited with no update while in the office. No apologies given...excuses were they were busy. Don't setup appointments if you can't keep them.
Review Left On 02/25/2016
Danny Corral

Well rounded experience within the laws scope of practice. Everyone keeps you updated on your case and welcome phone calls and questions at any time. They don't make any false promises they cannot uphold. They tell it like it is and this their honestly was always greatly appreciated. They are true professionals. I would recommend anyone to the Rosales Law Firm.
Review Left On 02/25/2015
Raj Bellapu

They don't see clients as dollar signs. They genuinely care about the people and their situations. They were ALWAYS in contact with us, always comforting us when things looked bad, and invested not just their time but their emotions as well into our situation. They truly cared about us and that's what you want in a lawyer. It's not about winning a case. Its about the comfort and support from the entire staff that shows they have given it 110%. So, regardless of the outcome, you know that everything and anything that could be done was done. That's the kind of care and dedication you get here at the Rosales Law Firm, which is very rare to find.

The Rosales Law Firm came to our rescue after we were swindled out of thousands of dollars from 2 different attorneys who also ended up dragging out a case that should have been only 2-4 months into over 3 years (meanwhile taking money at the same time). They took over the case, cleaned up the mess that was caused, and fought tooth and nail for justice against deceitful and manipulative opposition. It was along and hard battle but the ENTIRE STAFF was with us through it all. This is who you want fighting your fight because they fight with all their heart.
Review Left On 02/25/2015
Daniel Bell

I have known the Rosales owners of this firm for 20 years; they have always helped achieve reasonable, equitable and legitimate representation inside and outside the courtroom. If you are looking for a confident and competent representative for your case, Rosales Law Firm is the El Paso firm for you. Go ahead! Speak with them and see for yourself.

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