Highly recommend Mr. Ray Panneton. He is very thorough and efficient lawyer who makes sure the client's needs are met. Takes the time to explain the lingo in a contract and the implications and points to consider and negotiate. His quality of work is exceptional and timely in his communications. Highly recommend him!

This firm is excellent. I definitely recommend. I worked with Rachel Collins. She was fast, has great customer service and reliable. If need be, I’ll come back here anytime!

I was selling my home and needed a contract looked at. Ray Panneton with the Ted Smith Law Office in Killeen, was kind enough to see me very last minute. He went over a few suggestions he had that were very helpful. I would recommend Ray and the Ted Smith experience.

Brenda Welch

I applied for social security and was denied on my initial application. Of, course I was denied because I didn’t have an attorney. I went online and found this place. According to the website they were the best. The attorney I spoke to asked if I could get my doctor to fill out some forms. I had my doctor fill them out and took it back to him. So, a week or so go by and no update on my case. When I called the office, another attorney told me they decided not to take my case with no explanation. To make a long story short I filed my reconsideration on my own and was approved. It probably was a good thing they didn’t represent me because now I get to keep all my backpay.

I don’t have words to express my gratitude and admiration of Nancy Perry Eaton. I was overwhelmed and intimidated by family law; Nancy was my advocate, my bulldog, and my friend. Her keen insight, incomparable integrity, compassion, reason, and humor helped me soar through my case successfully. She kept the well being of my children and me as her focus. She is clearly respected by the legal community. I didn’t know attorneys like her existed. I cannot recommend her highly enough.

Bobby and Erica are a force to be reckoned with! Seriously what a powerhouse. I needed help and I don't think anyone could have done a better job with my custody concern. Thank you for everything y'all have done for our family!!

I absolutely love this law group, they are very friendly and professional. They truly make you feel like family and will work with you every step of the way as well as make sure you understand the process and what is going on. They will be there for you when you need them even if it's an after hours email or phone call to ensure you are comfortable with everything.

The Ted Smith Law Group, PLLC, is a very professional and experienced law group. Their expertise of Social Security Administration Disability law is incomparable. I personally experienced this from day one of my claim. It started from the beginning, Attorney Ted Smith himself in our initial meeting. Their extended cognition of veterans disability, assisted incredibly in the approval of my social security disability.

United States Army Disabled Veteran

Ted Smith and his associates were excellent and got me the results that I was looking for quickly. They ensured I had the proper paperwork and took my case to make sure I received what I deserved.

Wonderful experience. All the staff is very kind and considerate. The office is clean. They really do their best to make you feel comfortable and understood.

Very nice staff

Thank you so much for your professional knowledge, and consideration for my daughter, and helping me with the medical forms requirement, I will definitely recommend anyone for priority legal matter to first come to your firm. everyone. show compassion, and concern to do what they could to do to help me seek care for My daughter God bless you all for your dedication to your client well being .

Very professional, thorough and proficientiently effective. Courteous staff and always on "same page", never felt "out of the loop" with anyone on Ted Smith team. Highly recommend and DEFINITELY would consult again if needed. Thank you to the entire Ted Smith staff, specially Ted Smith, Mallory and former staff member Rochelle for making this experience pleasant and successful.

Working with Melanie and Bobby was a great experience. Any questions that I had during my whole case was answered right away. Bobby handled everything in court and didn’t leave anything out. It was definitely a pleasure working with them and appreciate everything they did for me. I highly recommend them.

They go out of their way to make sure you get the help you need.

So far I have met three other people that have had similar problems with Nancy Eaton at this law firm. I could rant all day but it doesn’t matter now because what’s done is done and I moved on to hire another lawyer. Thankfully Carlsson law firm was incredible and fixed the mess that Nacy Eaton made. My main issue with her was her lack of care or consideration for myself and others I know. She was asking the same questions months later about my case that I answered at the beginning in the first consultation. My ex was removed from the home by CPS for both Physical and Emotional abuse that was backed by testimonies, police reports, picture and video evidence. You would think that it would be easy to retain full custody that I had but she was so bad that I ended up having to get a new lawyer or settle for joint. Any parent out there whose been a victim to stuff like this and will do anything to protect your child will understand. It’s sad that you have to try so hard to protect your child from someone who has a history of abusing and neglecting them.

Very friendly tools me exactly what i needed tio do

The Ted Smith Law Group has a friendly staff, affordable rates and are extremely knowledgeable. Melanie and Nancy make a wonderful team. They were very patient answering my questions and always having a positive attitude no matter what was going on. I would highly recommend this group!

Didn't really listen to what we wanted to know kept trying to push other things

Great law firm in handling my matter.

Ted Smith office is amazing. Wish I could give them more stars. Mallory was so helpful and friendly through the whole process. She is so easy to talk to you and open up about things. Mr. Ted was so nice and made the process as stress free as possible. I would recommend them to everyone!!! I can't thank them enough for everything they have done for me.

Thank you Ted and Mallory for everything!!!

Sara

Mallory and Bobby were great to work with and were extremely helpful as well as informative. They really stayed on top of my case and made everything flow smoothly for me. Very professional and very efficient!

Very responsive, and timely. Bobby and Mallory did an amazing job explaining the process every step of the way. I will use their service again for any future issues that may arise.

Mallory Strength was great with her responses. She provided an excellent service and kept me informed in regards of the case. Thank you again!

This law firm has been excellent from beginning to end. Melanie was very responsive and extraordinary when things had to change last minute in documentations. Any time I emailed her, she made sure to get to me right away. Nancy was kind and helpful explaining what is going to happen next. Both of them gave me a peace of mind every thing is going to get taken care of the way I want it done.
Thank you both for helping me get through this case.

If anyone is looking for excellent customer service, passionate, dependable, and experts on your case, this is the law firm you need.

Had a few issues with Lawyer's changing out but overall would recommend this Law Firm.

These layers don't call when they say they will and take weeks to get back to you

I am using my daughters page to leave this review. Ted Smith law firm did a wonderful job on working my social security disability. They helped me on my good and bad days and informed me of everything to keep me up to date. I highly recommend them to anyone. Alex Campillo

Ted Smith Law Group provided excellent service to my case. His team of professionals were above par. Mallory took great care of the information provided to her and help build a great case. Thanks for your professionalism and dedication.

So look. I told my ex wife in May of 2017 i was leaving her and taking my son. I hired a lawyer in GA. Things got complicated and my son and I moved to TX in August. GA lawyer couldnt do anything cuz she moved and I moved. This law group took my long overdue case (specifically Bobby and Mallory) and I am now a happy single father of a cool kid. Their professionalism, empathy, and prompt action allowed me to break free from the test run i had as a first wife. I am blessed beyond belief and cant thank you guys enough.

Working with Bobbi and Mallory has been a dream! They handled everything for me and i never had to worry even while overseas. The work with you on payment plans and always keep you in the know. Hopefully i won’t need the services again but i enjoyed working with them!

My case was with Ted Smiths Law Firm for about a year at first I was a little skeptical but when it all came time to pull together, I was amazed at the team work and loyalty. Thank You all You could never know how much I appreciate you. God Bless You!

Ted Smith at the Ted Smith Law Group did a great job for our family during a very difficult time. He was knowledgeable, professional, courteous, easy to understand and he had a complete understanding of our uniquely sensitive and complicated case. The service we received from our attorney, Ted Smith, his paralegal, Mallory and receptionist Sharna was excellent from consult to hearing. Grateful clients!

Ted Smith’s office was amazing at getting results for my husbad’s disability case. They handled all of the hard stuff for us and made it a much less stressful process. Everyone in the office was extremely friendly and helpful. I would definitely recommend Ted Smith Law Group!

excellent service...Melanie was very professional and informative making the whole process easier...

Nancy and Melanie did an awesome job of taking over my case when my first lawyer left me hanging. It was a long, rough battle, but Nancy fought not one but two other lawyers on my behalf and made sure that I received the rights owed to me as a parent. After the two took over my case, I wasn't left in the dark, or thinking that they had forgotten about me. Thank you both, ladies, for helping me through a truly miserable time in my life, and for fighting for me when I needed it most!

Everything was done in a timely manner. The process was pretty simple and painless. I'd use them again in the future .

If you want your legal issues handle professional and quick I highly recommend Bobby Coats.
Mr. Coats never once made me feel worried about any of my legal issues. What he said he could do he done it and more. He is a very laid back individual that make you feel so comfortable when speaking to him.

His assistant, Ms Mallory omg....she is phenomenal she is the kindest, most pleasant and compassionate person that I have dealt with in a long time...if you are needing a lawyer I highly recommend Bobby Coats & Mallory
from Ted Smith Law Firm.....they deserve 10 stars

Mr Fryer

Nancy and Melanie are fantastic! They helped me every step of the way with my divorce. I had a lot of questions and anxiety about the process, but they made everything as smooth as possible. So glad I chose this team to represent me!

Professional, courteous staff

Thank you for helping me through every step of my divorce. You were always there to answer all my questions. You kept me informed and let me what to expect. I can't thank you enough.

It was a bit rough to start but one Melanie got involved things started to go a lot more positively and then Nancy came in at the end and helped finish up the case. I honestly cannot say enough positive comments about how helpful Melanie was.

Thank you guys

I don’t believe I could have found a better place to handle my case. Although I didn’t see much of my attorney, Bobby, I felt confident in his ability to overcome the obstacles of my situation and I know he was working his magic behind the scenes!
Now, I simply cannot say enough about his paralegal, Mallory. She was thorough, eloquent and informative. I was grateful to have her as a partner for my case. She worked with me through everything and helped me get the end result I wanted. She’s absolutely wonderful!
I hope I never need them again but their professionalism, attention to detail and desire to serve their client would make them my first choice.

Nancy and Melanie made the stress of a nasty divorce a little less stressful .... we even squeezed in a few laughs. Thanks for helping me achieve my end goal!

The Ted Smith Law Group was very respectable and very professional and after 4 years was able to able to help me get my Social Security approved thank you to the law firm of Ted Smith and especially Mallory for going out of her way to help me you guys are the best

Nancy and Melanie helped me get through my divorce quickly.... Always quick to respond to my e mails and answered my questions.... Even though my divorce is final, they are still assisting me with paperwork and letting me know if there is anything else I need to do.... Very much appreciated and would definitely recommend them and the law firm Thank y’all so much....

I have had a very positive experience with Ted Smith Law Group. Ms. Strength has been especially helpful. She was, and continues to be, very prompt and responsive to my requests and my case overall. It has been very reassuring having her on my team.

Took longer than expected to get my case resolved but Melanie was there to assure me and answer any questions I had. She was very helpful and always positive and friendly. She made a frustrating situation much easier.

Divorce is stressful but thanks to Jason Bailey and Mallory Strength, their team effort leveled the ups and downs of the divorce process. Mallory was especially responsive to all of my questions, answering them within the hour or the same business day. Jason was very thorough and provided sound guidance in the matters of finance and asset division as it related to the terms of the divorce. If you are in need of a professional team to handle your case, look no further than in Jason and Mallory at Ted Smith Law Group.

Nancy and Melanie are a great team. I highly recommend them and this law firm.

I am so thankful to Ted Smith his paralegals Mallory, and Gabby. They worked on my SSA case diligently for 2 years. I was initially denied but they appealed the claim and were very successful!!! I have tried unsuccessfully for 7 years to get my claim approved, and it took getting a lawyer that really cares to make that happen. I have anxiety really bad along with other medical issues and they made sure that I understood everything going on in my case. I feel like I was someone they truly cared about, and I believe they really do care. I am VERY blessed to encounter such WONDERFUL people and forever greatful for their support and patience. HIGHLY RECOMMENDED!!

Melanie and Nancy did an amazing job and work extremely hard for my case! They were always on top of keeping me updated and I couldn’t be happier with the results. I highly recommend Ted Smith’s Law Group and Melanie’s/Nancy’s team!

My experience with Malory, and the Ted Smith law firm was very pleasant. Everyone was very nice cheerful and welcoming environment. I never left feeling like I did not know what was going on any questions I had I could reach them at any time.

They did a wonderful job I would recommend them highly

Nancy Eaton and her paralegal Melanie are great. They handled my divorce very effectively. I had a bit of a weird case that required a bit of a different approach, but that didn't phase them at all. I am totally divorced now, with the case in my favor, and couldn't be happier with the experience. They were quick to answer email, easy to get ahold of, and professional to the max. Thanks, guys!

-Hannah

The office was clean, organized and welcoming. Service was prompt and expeditious, and the staff, as well as our lawyer, Nancy, were all incredibly kind. I was never talked to condescendingly or shrugged off, which can sometimes happen in legal offices. I would highly recommend to anyone seeking a family laws attorney

I am a military retire that resides in Seattle, WA and would STRONGLY recommend the Ted Smith Law Group to ANYONE requiring assistance with settling family estates and probate law. I began this statement with my current location as this organization went above and beyond to assist me in my capacity as Estate Executor following the loss of my grandfather. The assistance I received from Ted Smith Law Group (specifically Mr. Smith himself, Rachel Collins, and Mrs. Barbie) eased my anxiety, that resulted from being soo far from Killeen, allowing me to complete all actions required of me as an Estate Executor. My family and I are forever grateful to and for the Ted Smith Law Group and would, again, recommend their services to anyone requiring their services!

Friendly

My experience with the Ted Smith Law Group, was outstanding. Mr. Ted Smith and his team of experts makes you feel like family. I was searching for an attorney here in town and came across some that didn’t appeal to me. So, a friend of mine told me about the Ted Smith Law Group. I said to myself I had to stop by.
The minute you walk through the office, your greeted by Mrs. Sharna Fitzgerald, the receptionist. Who is very friendly and kind. She immediately went from her desk to go get the legal team to help assist me.
The two that were assigned to me was Mrs. Holly Pickerin and Mrs. Carroll Mandell. Both of them were awesome. I explained to them I was looking for an attorney to help me with my denial letter from Social Security Disability. They were very compassionate and knowledgeable. They told me to gatherer all my supporting documents and medical records.
Shortly after that, Holly expeditiously made an appointment for me to meet with my attorney Mr. Ted Smith, who was very professional and friendly. He reviewed all my documents and later told me I had a good case and not to worry we’ll take good care of you. After my interview with Ted, I knew from that moment I had found the right law firm.
Throughout the process, Holly was my point of contact. A true an expert in her field. She thoroughly walked me through the details and preparation of the case.
The day of my hearing, I was a nervous wreck. However, Ted and Holly made me feel so relaxed. They’ve helped me to stay calm and focus, reassuring me that everything will be OK.
During my hearing, Ted passionately explained my case to the judge and within minutes, the judge ruled in my favor. I was so excited. After my hearing, the entire legal team hugged and congratulated me. I was truly grateful for all the hard work, dedication and long hours they have put into this case.
So, if your searching for a professional legal team with expertise, dedication and people who genuinely cares about you. Please don’t hesitate, make your choice the Ted Smith Law Group. I highly recommend them.

Ray Panneton of Ted Smith Law Group is a skilled professional that has been able to manage my case with thoughtful care and an attention to detail that is greatly appreciated. I would highly recommend him and his firm to anyone in the area that has need of knowledgeable legal representation.

From the time you walk through the door, you shall be greeted in a caring, professional manner. Mr. Smith listened carefully to the details of my situation, asked direct questions, and very candidly told me what he thought could happen. It happened exactly as he said it would. This firm is my 'go to' place for an attorney. Check them out today!

When I first stepped into their office, i had no idea what i was doing in the process for disability. They talked me through every step, ensured me they would do their part as I would have to do mine. Anytime an update about my case came in they were very quick to reach out and update me, and if I recieved something before they did I updated them and once again would let me know the next step in the process. They did their part and let me know I would have to do mine in order to get the best result. Highly recommend! The in-office meeting with the judge was very convenient so I didnt have to travel!

These attorneys form a strong team to help clients and stand by their side. They are very knowledgeable and personable. Highly recommend!

The team at the Ted Smith Law Group is passionate and dedicated to achieving positive client outcomes.

Everyone that I interacted with was great! They all seemed to genuinely care about you and were there to help and answer any questions that I had. Ted went to bat for me and the outcome was what I needed. The only office I’d deal with. They’re the best!

Ted smith law group was very helpful and understanding with my case. My attorney Rachel Collins, i highly recommend for her transparency and straight forwardness. Most of our interactions where while I was deployed and she really took care of me throughout the case. The ted smith law group displayed their empathy and compassion to do what's right and made sure I had a good understanding of each step along the way. Their timely responses were very appreciative and kept me up to date. This law firm really went out of their way in my opinion to help where they could which I am most grateful for. My case was a tenant landlord situation in which I was the landlord with an extremely bad tenant. Their staff was super friendly with me and treated me and my case with the up most respect. Again, I highly recommend Rachel Collins and the ted smith law group.

I would rather 0 star this useless group. It makes me irate to know I wasted money on this

My family and I were recommended to use this law group by another family member. Our first encounter with them was group. We had a hopeful lawyer who was passionate, understanding and very willing to happen. After about 6 weeks, we got an email saying our lawyer had been fired and we were assigned a new one. I was mad but understood. Well, after 1 month, our second lawyer was fired. We scheduled times to meet and talk to the 2nd later on 3 or 4 different occasions and the lawyer blew us off each time.
Here is where it gets exciting. We got assigned a 3rd lawyer 2 weeks before our court date ( 2 weeks being generous). We spoke via phone 3 days before the court date and met 2 days before. We were not given any information on how the court process works. We asked the lawyer if we would need people to testify for us, we asked a lot of questions that we shouldn’t have had to ask, that a lawyer should just know to do.
We got to the court room, and our lawyer was exceptionally late, very under prepared, and not knowledgeable on the case by any means.

Overall, my experience with this law firm was appalling, and truly terrible. They are a law firm out to get people’s money, and not help in any way. I would have been better off representing myself.

The only nice thing I can say about the law firm is that their building is nice.
Other than that, If you want to lose your trial and be represented in the most pathetic way possible, this is the law firm you for. If you want to win, stay far, far away from them.

Very knowledgeable staff pertaining to social security disability. Carol was a big help before during and after my hearing.

I would stay far away from this Law Firm. They are understaffed and have way more cases than they can handle. They do not have time to work on your case and it will go to the wayside unless you literally go down and sit in the front office until someone does something for you. The communication, attitude and professionalism of our experience was laughable. We found new council for our Family Law case and couldn’t be happier!

It just made it worst

The process was very easy from the time I walked in the front door. They are very professional and know what they are doing
My appeal for Social Security Disability took only a short time and was approved. I am very impressed

Outstanding service and dedication, they always kept me up to date and ensured I had everything I needed to proceed. Definitely go make your appointment today.

Not sure how this place works but I have called and sent emails from their website for an initial consult and have had no reply in 3 days.

A family member was going through a divorce and needed an attorney. I Googled best family lawyer near me. Ted Smith's office had the highest rating with the most reviews so we made an appointment. Wonderful staff from the secretary, paralegals and attorneys. Very compassionate and very capable. The divorce went smoothly and the family member recieved justice. Thank you Ted Smith and Associates!

If you’re looking for a law group that will give you updates and actually keep up with your case, this is not it. Worked with them for a year for a personal injury case. They only gave updates when asked and after a year there was nothing to report as far as negotiations.

My experience with Attorney’ Ted Smith was amazing. Mr. Smith showed me compassion, concern, and patient. I was so afraid of the unexpected trying to pursue my SSI. Mr. Smith reassured me that I would do fine in front of the judge. His preparation for my case was remarkable. He made sure all the paperwork was complete, and he had everything that he needed to present to the judge. He was right, I presented myself very well to the judge. I was awarded my SSI. I will recommend Attorney Ted Smith to anyone who is trying to receive their SSI. He works hard for his clients.
Thank you Mr. Smith for representing me!

Thanks for your time.

Very good Law firm. As a current service member, I found this law firm to be very helpful to all Service members in the area, as well as those outside the area.... One of my Soldiers provided them as a reference while I was seeking legal advice for a Family law case, dispite the steep retainer, which they were very helpful in, They handled the case professionally, providing the best legal advise I've heard for family law in a while. My case was swift.
I later passed this information to a Soldier of mine seeking legal advise for a similar case, which provided the similar results... Thank you for your professionalism.

Very professional and helpful throughout the process let me know what to expect and were quick to answer any questions I had throughout the entire process would definitely recommend

Very pleasant , professional, law group to have on your side in difficult times. Did I also mention FAIR. I would, without a doubt, go to this law group with all/any legal problems. You should toooooo.

Most unprofessional office and attorneys you will find. They don’t call back, don't keep you updated with your case, and are way overpriced for their lack of knowledge. STAY AWAY!

Don't remember using them

Hired one attorney for a family law case. Had confidence in him. And just when I needed him most. He quit the firm.
Was handed over to another attorney that wanted nothing to do with the case and wouldn’t end a simple temporary order without more money. More money was all I heard from the firm.
Even Ted Smith said he hated family law and won’t do it anymore. This during the meeting to discuss why the first guy left me hanging.
Don’t waste your time with this firm.

Ms. Swapna Samuels was and is an exceptional attorney. She was the attorney assigned to my case (in the Ted Smith Law firm), regarding a standard possession order. To be quite honest, I had two attorneys prior to her, both from the Killeen Texas area, but they don't come nearly close to her expertise and dedication.
DO NOT waste your time and hard-earned money as I did, there are so many attorneys in Killeen who only want to take advantage of the soldiers although they have already suffered enough defending this beautiful country. Ms. Samuels on the other hand is completely different. The day prior of my final hearing, Ms. Samuels was in the office to meet my wife (I was unable to physically attend, do to physical limitation as a result of my military service) she sat in her office, speaking with my wife in person and me over the phone. Her compassion and expertise in the legal field, as well as wanting the best outcome for my children is something that I cannot be more grateful for. She explained everything to me and had tons of patience with me. Going through these type of court proceedings when your own children are involved, becomes beyond measure emotional. The day of the court, she was in constant communication with me and kept me in the loop every step of the way. My wife met her in person and saw what an amazing person and attorney she is. She cared about my children’s well-being, by fighting to keep me in their lives. She made me feel understood and made me feel appreciate it, as a person, a veteran and as a father. If there was a way to give her 10 stars, I would!!! She deserves them all. Thank you so much, Miss Samuels!
Army Combat Veteran
1st CAV/4th ID

Unprofessional and expensive. Resolved NONE of my issues. Stay away from this firm
UPDATE: Also, after I submitted my last payment to them with a $0.00 balance they reported me to a collection agency and ruined my credit. I wish I was making this up. Thanks again Ted Smith. CROOKS!!

The personnel at this office was very knowledgeable and attentive.

Very honest people. The receptionist and lawyer were both very polite and gave me all the advice I needed to make a decision. I would recommend them to my whole family.

The attorney my husband and I saw for advice was kind and explained the answer to our questions in a way both my husband and I could understand.