The ladies there are nice. Not very truthful, one of the them told me that she had to pretend to be me to get information (not cool). I had Never spoken with an attorney. Until I decided to take my business elsewhere and even then it was a second chair, he was quite rude. When my new attorney received my case file it was pretty empty, it had folders with labels on them but nothing inside. I wish them all the best, but know they need to do better.