To me they were less than concerned. We had several emails go unanswered only to have Kayla inform us they were in her spam folder. I do not feel the accounting department completed a job they were paid to do and I felt they wanted to push us off.
I would not suggest going with them.

I received nothing but kind service. I brought up several employer discrepancies, but my wallet wasn't large enough for a tax and what you can pay for in attorney fees. Not only do they know your income; but what you can afford going forward. After 5 trips to their office which should have taken two; my taxes were completed with me owing over $15,000 above what I had already paid in fed/state and FICA payroll with each pay check. I have never owed this much to the Federal Government. I asked on every visit my health care concerns. On the last letter from the IRS, a clear oversight from Bryson; I didn't bother going back.

If you are in the $150k plus income bracket, this could be the law firm/tax people for you only because you might be in a position to afford more.

Best tax attorneys I've ever used! They helped us every step of the way with our offer in compromise. Couldn't have done it without them!
Thank you Bryson