VERY rude when I called to get information. Asked me what she could do for me, I started talking and she cut me off to tell me she needed to answer the other line. I am pretty sure that the call could wait as much as I could. I am sorry, but this is a FAMILY divorce business. The LEAST that they could do is be a lil bit sympathetic to the callers, as I am sure they arent having the best time of their lives having to call you to begin with! But, yoi wouldnt know right? I will be taking my business somewhere else..... goodbye!