Home > Bankruptcy attorney in San Antonio, TX > Law Office of Susan G. Taylor Review

Law Office of Susan G. Taylor

Bankruptcy attorney in San Antonio, TX
Reviews: 19 | Overal Rating: Good
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Wednesday 8AM–8PM
Thursday 8AM–8PM
Friday 8AM–8PM
Saturday Closed
Sunday Closed
Monday 8AM–8PM
Tuesday 8AM–8PM

Reviews

Review Left On 02/26/2020
Lorraine Bourgeois

I can’t believe that Angel woman—couldn’t scam her out of a free case, so she’s trying to ruin Susan! Well, Susan filed a case for me and my husband, pro bono—yes—free! She’s the busiest and best and one of the most experienced bankruptcy lawyers in town. You can’t go wrong with her and her team. Kind, compassionate, competent—thank you, Susan, Melissa, and Mary Ann!
Review Left On 02/26/2020
Angel Thompson

Susan initially appears knowledgeable and helpful until she spends an hour on the phone discussing her credentials and her success rate. She makes promises and then doesn’t remember who she spoke with. She barely listened to the details of my case before rudely interrupting and implying that we were being sketchy. Then after offering to do the case for free she never followed up. Upon reaching back out she was rude on the phone to myself and my husband. It would have been more professional for her to decline the case upfront but it seemed she was more concerned with giving a resume than helping consumers. I’m glad we don’t have to deal with this nightmare during the case. She is within her right to chose whomever she wants to work with but not to mistreat and label consumers with no knowledge or reason why. Anyone who is contacting her is obviously looking for help.
Review Left On 02/26/2020
Aisha Browner

I never expected to get instant relief upon speaking to Susan for the first time. She is very friendly and seems to really know her stuff. She listened closely and seemed to fully understand my need. She was patient and explained the process very well, while giving me a deep feeling of comfort by the conclusion of our call. I am grateful to have contacted her. I believe she will do an excellent job with helping me to resolve my issues.
Review Left On 02/26/2020
Stacye Blake

Susan Taylor and her Senior Paralegal, Melissa Luna, are amazing and professional.. Knowledge is power and this team is extremely, knowledgeable!!
Review Left On 02/26/2020
reed murphy

When I decided I needed to file a bankruptcy, I did a lot of research through Hyatt Legal Services (Legal service through my employer) and Google. I decided to call Susan Taylor. That was the best thing I did. Hyatt helped with the costs of the attorney fees but I did a lot of research on other attorneys both in Hyatt and out. All the reviews and research pointed right back to Susan Taylor. She promptly took my call and scheduled an appointment. If you have ever filed for bankruptcy, you know you have to swallow your pride a bit. Susan and her staff were CARING, KIND, UNDERSTANDING, NON CONDESCENDING, and have a TRUE PASSION TO HELP. Whenever I talk to her, I feel very comfortable and don't feel as if I am talking to an attorney, but rather a trusted friend. She is top notch, she keeps you informed every step along the journey and is very accessible at all hours. Her Paralegal Melissa Luna is just awesome too. She is extremely versed in her practice and is just as down to earth as Susan is. If you decide you need a GREAT bankruptcy attorney, I highly recommend Susan Taylor and her staff. If I could give more than 5 stars, I would. One last bonus, her office is in a really cool beautiful old Austin home that she will be happy to tell you the history of.
Review Left On 02/26/2020
Lupe O

San Antonio bankruptcy lawyer Susan G. Taylor and her staff are very professional—highly reccomend them!
Review Left On 02/26/2020
Wilkerson Bernard

simply the best--they worked late and early the next day to save our house. sweetest, most caring San Antonio bankruptcy lawyer!
Review Left On 02/26/2020
Bernadette DiGabriele

Filing a bankruptcy can be an overwhelming and stressful decision. Working with Susan Taylor and her staff made this entire process painless. She is professional, compassionate, personable, and efficient. She not only worked with me by my deadlines, she acted above and beyond her call of duty – working well into the night to get my paperwork in order in time to be filed. Susan is AMAZING, Melissa is TERRIFIC and I could not be more pleased than I am with their service. I definitely recommend Susan Taylor to all who desire to start a new!
Thank you, Susan and Melissa!
Bernadette
Review Left On 02/21/2020
Israel Alvarez

They are such a great law firm. They are fast and professional and I wouldn't want anybody else representing me when I needed help.
Review Left On 02/05/2020
melisa montoya

I was very stressed about my situation and feeling helpless. Susan Taylor's office made me feel at ease and took care of everything!!! I can't say enough! Best thing I have ever done!
Review Left On 09/26/2019
DD Bozeman

Susan and her team are amazing. I appreciate all that she did during this difficult time!
Review Left On 08/26/2019
DAVID VASQUEZ

Best San Antonio bankruptcy lawyers! More like helpful friends—made process understandable and smooth.
Review Left On 08/26/2019
James Holder

Susan, Melissa and Randy were so nice and helpful, got my bankruptcy case taken care of fast, cannot recommend this firm enough.
Review Left On 06/26/2019
Helena Tantillo

I did a great deal of research when I decided I needed an attorney, and decided on Susan Taylor. It was a great decision. Susan and Randy are both very understanding and empathetic. They made the legal process understandable, kindly and patently answering my numerous questions. Susan was obviously very experienced and knowledgeable. She had processes and paperwork with explanations to help pull together all the information she needed to successfully manage my case. Susan and Randy answered my calls outside of normal working hours and even came into the office at a time they had not planned to be there, just to accommodate my schedule. I wholeheartedly recommend Susan Taylor’s law firm.
Review Left On 06/26/2019
Corey Maniccia

Susan and co saved my house and helped me sell it. They drove me to court appearances, answered all my questions, and got me that fresh start. Everything's better. Thanks, team!
Review Left On 05/26/2019
Scott Hudgens

Susan and her staff has been most kind and she has gone out of her way to not only be a kind and caring professional attorney, but also friend with compassion. Susan deserves all the success that can come her way and her office gets nothing but 5 stars and 2 thumbs up! I suggest and would direct anyone her way without hesitation if you are in need of her services. Thank you, Susan! In adding to my previous review statement, Susan and her staff of Melissa and Randy, and please forgive me for not having your full names added on here, work in an extremely busy and stressful environment. To have the kind of patience and tollerability that they have displayed to me each time I have been in contact with them is an amazing attribute in itself. Anyone who does not have the foresight to know that Susan's office is not here to play phone tag should give anger management a try. Susan, Melissa and Randy....I know it has to be a very tough thing to deal with all the people you do on a daily basis, plus still find time to complete work during the day and night, but I just wanted you to know that I appreciate all three of you and could not have found a better group of people together in one office to be my support during this most difficult time. Thank all three of you for your kindness and professionalism that is a rarity in today's world. The Law Offices of Susan G. Taylor is a 5 Star organization!! Thank you again.

Sincerely...Scott M. Hudgens
Review Left On 03/26/2019
Jeff Smith

Susan advised me to file with another lawyer.
She went above and beyond in helping me and gave me tons of information even when she knew that she would not be the lawyer that I would ultimately end up working with. She answered countless questions and spent a lot of her valuable time helping me even when she realized within the first five minutes the best thing for me to do was to file in another state. I am so glad to have met Susan and cannot thank her enough for her willingness to help, even when she knew she was spending her valuable time with me for free. She even offered to stay available and answer any questions or concerns that I may have in the future. It is great to know there are still caring honest lawyers like Susan out there. Thanks so much Susan!
Review Left On 02/26/2018
V W

Susan is extremely rude and unprofessional! I called for a consultation and they took my number down and asked me to fill out a case evaluation on the wesite. After I got off the phone I immediately got a text saying reduce your debt by 10000 in 6 months, also 3 phone calls from automated recordings saying reduce your debt today call now. So I called the Susan G Taylor number back to ask why I was receiving the calls/texts and Susan herself answers. She is extremely rude raising her voice at me and in no way helpful at all ! I expected more from a professional. The whole experience was draining and negative. Please don’t go here they bombard you with junk calls and texts about reducing your debt and Susan is extremely rude and unprofessional, no thanks I’ll take my business elsewhere!!!!
Review Left On 02/26/2018
Mike R

The Law Office of Susan G. Taylor makes the Bankruptcy process very easy from start to finish. Just complete the Case Evaluation on the website, get in your required information and documents back in a timely manner and Susan's team will take care of the rest of the process. In a stressful situation they made it a stress free process. Great Job!

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