My experience has been subpar and lackluster at best. Very unprofessional customer service, they blame the client. No results!

I am on my 3rd year with this company and I am requesting a refund. I wish I had been told at the first meeting that this program is for people who want or will stop making payments to the resort/timeshare in order get out of their contract. I put 3 stars for now hoping that the company has integrity and can provide a refund. Will keep you updated!

Months later, no resolution. It's my loss.

They are company that cares about their reputation. They definitely went out of their way for integrity.

A COMPLETE SCAM RAN BY RODERIC BOLING AND BILLY HOWELL - SEE MIDDLE DISTRICT OF FLORIDA FEDERAL CASE DIAMOND RESORTS VS ORLANDO VENTURES, BOLING AND HOWELL - THEY'LL BE IN PRISON SOON ENOUGH, BUT IN THE MEANTIME, AVOID THEM LIKE EBOLA

Excellent customer service!

Do you employ a man named Jeff? Just doing research before i start the process to get rid of my timeshare.

We just signed up last night. Been thru many scams however we ate giving them a chance to do right by us. The presenter Mr Campbell was real with us and I believe him as of today. I am rating as a 3 star now hoping that 13 months from now their service does what they promise. I will post updates as the occur.

Be prepared to pay legal and processing fees. It is not a free service. And timeshare must be paid off to receive maintenance reimbursement.

Meep us in prayer and I will keep you updated.

Quick, efficient and so helpful! Take my word for it, if you need out of a timeshare - don't waste anymore time and sign up with this company!

If I could give zero stars I would. Larisa Phillips and Jermey Philbin we’re our case managers. After one full year of really getting nothing done, we were convinced to sgin a six month extension. Then, after still nothing was done to release us from our timeshare contract, Jeremy refuses to refund the almost $2000 we paid them.

The “No questions asked refund” is a flat lie. I would recommend you staying as far away from this company as you can.

Our experience has been subpar! I'm so annoyed. It's been two years almost dealing with HTSO and it's almost as big a hassle as dealing with the timeshare company. I gave two stars because it started out well. There was a lot of contact in the beginning and it seemed promising. Then, it slowly waned and after about 6 months and several letters sent, our representative stopped responding to us as quickly when we called or emailed. After sending all those letters out through "Helping Timeshare Owners", we still aren't out of our timeshare, I still have to get the runaround trying to get any information from our timeshare (calypso cay) AND we are out the money we've paid to Helping Timeshare Owners as well. When we asked about getting our money back, we were told we could possibly get only a very, very, very (I needed to add that last one in there to stress how tiny) small fraction of it back MAYBE. Two years down the drain, a couple grand wasted, and still dealing with Calypso Cay's fraud.

This company helped me get out of my timeshare! I was so impressed with their excellent service! I would recommend them to everyone!

This is a great company that provides a much needed service!