Home > Legal services in Plantation, FL > Amerihope Alliance Legal Services Review

Amerihope Alliance Legal Services

Legal services in Plantation, FL
Reviews: 20 | Overal Rating: Good
Excellect
15
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Wednesday 8AM–9PM
Thursday 8AM–6PM
Friday 8AM–6PM
Saturday Closed
Sunday Closed
Monday 8AM–9PM
Tuesday 8AM–6PM

Reviews

Review Left On 02/26/2020
rod bailey

What can be said that hasn't been said about the good work thus company does for us.
Especially through Ruth Gross. What a knowledgeable patient and efficient person.
She was on top of everything .And kept us iinforme As for me and the family this was the best decision we could've made.
Review Left On 02/26/2020
Tim Dorsey

Total con artist. They slow walk everything! Signed up took 2 weeks before the initial conference call submitted documents took 3 weeks to review. Would had been longer had I not called. Lender then need a "letter of explanation" they sat on it another week until I called and fired them. 8 weeks and $2500 I got one court filing and they still could not seem to manage to submit a borrow assistance packet to the lender. I was told by sherrill Clark "it's not a quick process" as if reviewing docs and clicking forward was suppose to take 2 months. Junie desconille was the paralegal that comments about all the awards they earned. She is the one when I call to question about taking 3 weeks to review the documentation replied "I sent an email but forgot to click send... sorry" at $595 a month. Like I said total con artist with predatory practices.
Review Left On 02/26/2020
Erric Z

My experience with Amerihope was amazing. They told me time and time again there was no guarantee of the investors accepting my application but Ruth Gross helped me every step of the way to getting that acceptance letter and a final loan modification. Ruth stayed on top of my lender, ensuring follow up calls were made as needed. Several times I got conflicting answers from the loan servicer but Ruth was able to clear things up immediately.

If not for Amerihope Alliance, I would have lost my home to a Sheriff's Sale after a 5-year struggle. YMMV.
Review Left On 02/26/2020
My Life

UPDATE: I received a call from Sheryl Clark about my complaint. She listened and tried to be helpful.

I wanted to hire an attorney. Linda Powell contacted me after i sent a request through their website. She was extremely aggressive and hostile with me from the start of the conversation. She cut me off so many times i couldn't finish explaining all the details. She just wanted my 30 second elevator speach about what the issue was. When she didnt agree with what i was trying to accomplish, she told me that my case was ridiculous and i should walk away. Then abruptly ended the conversation when i asked why she was acting hostile toward me? I just wanted to finish explaining there is credence in what im saying because the FBI included me in their suit against the loan servicer. But i didnt even get that far. The worst part is that ive owned the property for 10 years and wasnt made aware of it untill now because of the negligence on the loan servicers behalf. I need to recover damages. But instead of listening to me. I got yelled at?? Like i was wasting her time when i was seeking her help! When i called the main office to make a complaint. I was transfered from the receptionist to a managers voicemail and never got a call back. Someone elses complaint on here said they work for the mortgage companys rights. Not yours! Based on the conversation i had. Thats exactly right! #AMERIHOPENOT
Review Left On 10/26/2019
Tina Taylor

I had Ruth Gross who did a fantastic job...everyone at this agency worked very hard on my mortage...and they were great....God Bless Ruth...she really got us a great deal...May God Continue to help these wonderful people keep on working to help others. Christine and Michael
Review Left On 09/26/2019
Miranda Lewis

I cant even put into words how grateful I am for this firm and how they helped us. We had been having financial difficulties for a while and fell behind on our mortgage payments. We applied for a modification on our own last year and didn’t get approved. We tried to keep up as best we could but earlier this year our bank decided to initiate foreclosure. I was a wreck I just wanted to keep my house. I looked around for an affordable attorney and sent a message to Amerihope explaining what was going on. Debbie called me the very next day. She took down all my information and was able to ease my fears. I decided to retain them based on her and how confident she was that they might be able to help. Within days of them being retained I was contacted by Gregory Nordt to discuss my case. As my case went through all the different departments I was notified on the status of my file. Then I had the pleasure of speaking Rosie Delgado. She is amazing she explained fully how the firm works and how the process works on their end. My case was officially assigned to Ruth Gross. She was absolutely phenomenal! She called me to let know what documents to submit. I sent them over to her ASAP and then received a call the very next day so she could let me know what was missing. I got them to her that same day and with three days the package was completed. My lender at one point stated that they were missing documents I forwarded her the letter they sent me and that same day she had contacted them and got the package to their underwriting department. I received weekly phone calls and emails letting me know what the status of my case was. She was also able to answer any questions my husband and I had and answered them promptly in almost every case within hours. As stressful as it all was I always felt I was in good hands with this company. In some instances the funds for the service fee were not available on the due date. The payment t department was amazing they worked with us to pull the payment 2-3 days after the due date with no trouble. We were informed today we got approved for a trial modification. For the first time in three years I don’t feel the stress and fear that we are going to lose our home. Put your trust in this firm if you do everything they advise you to good results will come. From the bottom of my heart THANK YOU Amerihope I will be forever grateful for what you did for me and my family!
Review Left On 02/26/2016
Michele Garaguso

Best experience since day one of signing up with Amerihope Alliance.
Carolyn was very personable calling us several times within 6 months giving helpful info before we signed up. From there we were assigned an atty, Halley Held, who called and introduced herself and let us know our next steps.
Ruth Gross, our paralegal, handled our case for Loan Mod approval with WF from that point on and was very efficient and professional. She made it fairly easy and comfortable for us during this stressful time. We corresponded thru the log in and by phone when necessary and she dealt with WF.
We are grateful for the best Loan mod outcome and would highly recommend Amerihope Alliance!!
Review Left On 02/26/2016
Fatima Arthur

Amerihope Alliance was OUTSTANDING!!! Best company to use for a loan modification! Marleny G. was FANTASTIC!!
Review Left On 02/26/2015
Sam Kann

I highly recommend Amerihope Alliance in Plantation, Fl. I worked with Shannon Becker for a few months and she was absolutely amazing, very thorough, well-informed, patient, pleasant and extremely professional with excellent communication skills. And due to her determination and hard work, couple of months ago I received a loan deferment for six months followed by a possible loan modification. I was able to reach her at all times, and she was kind and supportive on all matters. Even though I’ve never met her in person she has become my unseen friend who I would attest any day. I am extremely happy and grateful for all her help and support. I‘ve recommended Amerihope Alliance to several of my colleagues due to my experience with the firm. Amerihope Alliance is definitely who you need to contact if you are in need of a loan mod, foreclosure etc.
Review Left On 02/26/2015
Aimee Vlasaty

My husband and I got caught up in a financial disaster. Raising 5 kids who are extremely active and involved in many sports becomes very costly. My husband lost his job for a brief time after 27 years of employment, we were devastated. Struggling trying to make ends meet. I started researching companies out there to help us. I ran across Amerihope online, very nervous when I made the call. The woman on the other end of the phone eased me concerns, but still she seemed very laid back like I should have no worries they would handle it. Ruth Gross and her wonderful team had us back in our us, a modified loan and finally once again peace of mind for my family and myself. Thank you for always answering questions, getting back to us promptly and treating us like individuals.
Review Left On 02/26/2015
Mauricio N/A

due to the economic issues I had since loosing my job and reducing my income made me take a decision to apply for loan modification. I am very thankful I found Amerihope alliance legal services, they helped me thru the hole process and now after one year I received the loan trail modification. Thanks to Amerihope and my paralegal Marleny Gainza for all the support and professionalism she showed me thru all this hard times, Thanks Amerihope Alliance Legal Services, I wish you the best and I hope more people under same circumstances can find you and have the same results we got now. My family and I appreciate everything you have done for us.
Review Left On 02/26/2014
richard pierre

My wife and I have been a client at Amerihope Alliance Legal Services and we both are grateful for their wonderful service. We could not have had the great outcome without their help. Our paralegal Carlos has done a fantastic job working on our case. There were many phases through our process, each step we asked for advice we received care and expert advice that proved to be a winner. Our questions were always answered quickly. We are truly satisfied with the outcome of our case it was possible because of Carlos along with the whole team at Amerihope Alliance Legal Services going the extra mile on our behalf.
Review Left On 02/26/2014
M Rodriguez

Losing your home in itself is a horrible experience and the stress created by this situation is something I do not wish upon my worst enemy. I did the best I could to hide the situation from the kids so "keeping it together" was key for me. I found Amerihope Alliance while searching information about loan modifications on Google. This is how I met Marleny Gainza. She guided me all the way through this process. Never gave up and had my best interest at heart. She was knowledgeable, persistent, and supportive. She was diligent and took care of us as if we were the only case on her desk. Marleny, wish you lots of success in your career!

Thank you....from all of us!
Review Left On 02/26/2014
Jaime Galarza

I have used a few services though Amerihope now, and I am very satisfied. I have deal with every time Linda, and she is always pleasant and helpful. I will absolutely used them again.
Review Left On 02/26/2014
Logan Dzwonkowski

I've read some other reviews; I guess not every case works out as well as mine, however I was getting no where trying to deal with the bank directly.

My experience with Amerihope was fantastic. Since my modification there has not been a single day I haven't paused to think how grateful I am they were their for me when I needed them most. With out Amerihope Alliance I would have lost my home, my credit, and I would be paying more per month just to rent an apartment smaller then my house.
Review Left On 02/26/2014
Ray Anastas

Amerihope Alliance is currently working on getting a second home loan modified for me. I can tell you this Amerihope has excellent communication aveneues, and they get the job done! They did an amazing job in getting my primary home modified with outstanding results! They are worth every penny, and everyone there has always been extremely polite and helpful.

Thanks Amerihope you're the best!
Review Left On 02/26/2014
Donna Messenger

i was losing my home and my marriage and my life. I was told about this Law Firm from a friend who used them before. I figured let me try. Well it was the best thing I ever did. not only was I in foreclosure but a sale date was closing in on me and my family. I finally with the help of AmeriHope Alliance Legal got my mortgage back on track and payment I can afford and piece of mind. I would tell everyone use this firm they help in every way with keeping you in the process to saving your home and marriage. I will send many clients to you. all the best
Review Left On 02/26/2014
Susan Miller

I did not have a good experience with this company. I could not get all the required information right away but they still kept charging me for "representation" I was also told that in order to get a modification I had to be behind in my mortgage. I was then told my hardship letter was insufficient, then it was sufficient. I was told different things depending on who I spoke to. Thankfully I managed to cancel having only paid $1000 for them to "create a file"
Review Left On 02/26/2013
terri siguenza

The employees seemed to work more for the Mortgage Company than for us. We asked several time to speak to a lawyer and after many, many months, never did.
They did not "negotiate" a deal for us, rather, did what BOA told them to. After 18 months working on this, we were offered a "traditional" modification with no help in reducing a very high interest rate or any kind of assistance with current federal relief programs.

The final mishandling occurred when we received the "final modification" several days after the payment due date. Apparently this legal stuff with dates and all is not an issue for them.
Review Left On 02/26/2013
duo maxwell

Confusing and they were kinda rude to me

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