I am very very very unhappy with the attorney's employee Jose for lack of communication and plain rudeness... Even AFTER I paid them for service.
Save for one email giving me a time to have a meeting for the consultation (not bothering to acknowledge my upset with her employee) on Skype last Friday (which I had to cancel), May Wong Chou has been completely out of communication with me [edit - until I posted this review] after I requested to speak to her directly when Jose infuriated me with a rude email and not specifying what I needed to provide them in order to get help with a visa for someone in Australia.
To get specific but not too long winded:
Jose told me the price for a consult was $250.00.
When it came time to pay, he changed the price and said I was responsible for paying their merchant fees.
A few days later I'm trying to figure out what he needs from me and he asks for my information to be filled out on a form he sent and my employment history. I look at the form and it's got nothing to do with me, but the person I'm offering a job to. I query this and ask him why he needs my employment history. I haven't been an employee for 6 years.
He neglects to answer the question tells me he needs something different from me now and asks for [quoted from email] "Also, if one of your business is going to be the sponsor of this person from abroad than it would be a good idea to provide some data in regard to your business", but neglects to tell me what data nor answer my prior email.
I tell him that his emails are extremely confusing because he's not answering any of my questions and just changing and re-changing the information he wants (without specifics) every time I query what he's asking for.
I never got a definitive answer to any of my questions and I reply to his email telling him that his emails are extremely confusing and to please forward our email history to the attorney and put me in direct contact with her.
He replies with a condescending email saying the attorney will help me with the "confusing" emails.
I emailed him a reply that he's being extremely rude, that I'm a paid customer and I no longer want to business with him.
If the attorney reads this review, which I hope you do Ms. Chou, you should take a good hard look at how your employee treats paying customers.
[edit] 17, June 16
After leaving this review I got a phone call from Jose late in the evening (after my email stating I no longer want to do business with him) asking why I left this review and that I came to them, they didn't come to me. That was that. I yelled at him and told him that I'm getting off the phone to eat dinner with my family.
The attorney then emails me stating she never received my email requesting a refund, and proceeded accuse me of lying and slandering her company.
At the end of the all of this communication back and forth between Jose and the attorney, I think it's Jose has neglected to forward communication to the attorney to her. I told her so in my reply to her email where she accused me of lying in this review. All data in this review is 100% factual and I have the email history to back it up.
Law Firms Reviews
Save for one email giving me a time to have a meeting for the consultation (not bothering to acknowledge my upset with her employee) on Skype last Friday (which I had to cancel), May Wong Chou has been completely out of communication with me [edit - until I posted this review] after I requested to speak to her directly when Jose infuriated me with a rude email and not specifying what I needed to provide them in order to get help with a visa for someone in Australia.
To get specific but not too long winded:
Jose told me the price for a consult was $250.00.
When it came time to pay, he changed the price and said I was responsible for paying their merchant fees.
A few days later I'm trying to figure out what he needs from me and he asks for my information to be filled out on a form he sent and my employment history. I look at the form and it's got nothing to do with me, but the person I'm offering a job to. I query this and ask him why he needs my employment history. I haven't been an employee for 6 years.
He neglects to answer the question tells me he needs something different from me now and asks for [quoted from email] "Also, if one of your business is going to be the sponsor of this person from abroad than it would be a good idea to provide some data in regard to your business", but neglects to tell me what data nor answer my prior email.
I tell him that his emails are extremely confusing because he's not answering any of my questions and just changing and re-changing the information he wants (without specifics) every time I query what he's asking for.
I never got a definitive answer to any of my questions and I reply to his email telling him that his emails are extremely confusing and to please forward our email history to the attorney and put me in direct contact with her.
He replies with a condescending email saying the attorney will help me with the "confusing" emails.
I emailed him a reply that he's being extremely rude, that I'm a paid customer and I no longer want to business with him.
If the attorney reads this review, which I hope you do Ms. Chou, you should take a good hard look at how your employee treats paying customers.
[edit] 17, June 16
After leaving this review I got a phone call from Jose late in the evening (after my email stating I no longer want to do business with him) asking why I left this review and that I came to them, they didn't come to me. That was that. I yelled at him and told him that I'm getting off the phone to eat dinner with my family.
The attorney then emails me stating she never received my email requesting a refund, and proceeded accuse me of lying and slandering her company.
At the end of the all of this communication back and forth between Jose and the attorney, I think it's Jose has neglected to forward communication to the attorney to her. I told her so in my reply to her email where she accused me of lying in this review. All data in this review is 100% factual and I have the email history to back it up.