Home > Personal injury attorney in Lexington, KY > Spencer Law Group Review

Spencer Law Group

Personal injury attorney in Lexington, KY
Reviews: 25 | Overal Rating: Good
Excellect
20
Good
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Average
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Bad
2
Awful
3
Wednesday 8:30AM–5PM
Thursday 8:30AM–5PM
Friday 8:30AM–5PM
Saturday Closed
Sunday Closed
Monday 8:30AM–5PM
Tuesday 8:30AM–5PM

Reviews

Review Left On 02/26/2020
Melinda Owens

Thank you for being available any time. I appreciate you all working for me in a timely manner. Much appreciated...
Review Left On 02/26/2020
Brittaney Seidel

Kelly has your back 100% of the time he is amazing
Review Left On 02/26/2020
Zoё Hurley-Cardenas

Friendly staff, very professional
Review Left On 02/26/2020
Monique' R

They care!!! Great staff!!!
Review Left On 02/26/2020
Carol Lee

Good job with my workmans comp case! We are working on the PI now. I read all the negative and I know that I am not their only client and with that being said they have several avenues to get ahold of your attorney... i.e. email, voicemail and I even have texted my attorney. Legal cases take time and if you think they don't then no attorney will be to your satisfaction.
Review Left On 02/26/2020
Bryan McNee

A fantastic group, very responsive. Very happy with them.
Review Left On 02/26/2020
Cassi Williams

For years now Lyman has put me off now is this how you do your clients
Review Left On 02/26/2020
Preston Horn

This Lawfirm needs to improve on customer service.

Customer Servce 3/10
Trustworthy 3/10
Reliability3/10
Professional 3/10
Honesty 3/10

I would not recommend this law firm to anyone who is looking for an attorney to help them with their workers compensation lawsuit, on the other side of the coin their attorney who works on Social Security would suggest this attorney. I think that Mr Spencer needs to hire attorneys who more aggressive than laid back. Overall not a bad law firm if your in no hurry and want to stay in the dark concerning the progress of your because they fail to call you back.
Review Left On 02/26/2020
Moto Scout

They do a great job with workers' compensation claims.
Review Left On 12/26/2019
Brian Nealey

If there were more 's to give then I would because the Spencer Law Group has done everything possible for me. Atty. Bill Brown has been excellent working on my work comp case. He has went above and beyond his duties as my lawyer to help me. I don't just suggest you use this law firm I highly recommend it if you want a fair and uncorrupted and highly experienced attorney on your case. I not only won my case I gained a family of friends
Review Left On 12/26/2019
Darlene Walker

I was not sure I would win my case my lawyer assured me that he would not have taken the case unless he thought he would win and we did win I'm so happy
Review Left On 11/26/2019
Haunted Angel

So far, I am very impressed. My free consultation for my disability appeal was met with encouragement and hope. After feeling like I've been annoying the government with my claim, the Spencer Law Group made me feel really good by saying they'd love to help me out and made me feel wanted instead of an annoyance. Very enthusiastic. They told me what to expect from them, and what they need from me, and also gave me a good sense of what to expect in the months ahead. I'm looking forward to working with them!
Review Left On 11/26/2019
Michael Duty

Spencer law group took care of all my needs after motor vehicle accident. came to the hospital took care of everything from the beginning until the end I highly recommend Kelly and Spencer law group all your legal needs
Review Left On 11/26/2019
Herlinda Stelter

Everyone at Spencer Law Group worked very hard and getting my social security disability approved. Even after being denied by Social Security my lawyer fought and fought hard. And we finally won. Great people to work with. I will use them again if I ever need to. 1000% recommended.
Review Left On 10/26/2019
Laura Kelty

Mr. Spencer and his firm assisted me in my worker's comp case and won and not always followed up with updates. He also assisted in 3 other family members cases of medical and disability. He is a great attorney and a friend. I have known Mr. Spencer for over 15 years. If your looking for a firm with a great reputation Spencer law firm is for you. I have referred many of friends with worker's comp claims and are satisfied customers.
Review Left On 09/26/2019
Mandy Dick

They are very well prepared in all they do. They are always making sure you get your papers and you keep your appointments. I would use them again for sure.
Review Left On 08/26/2019
Nancy King

Spencer Law Firm has represented me in not one but two different cases. I can't say enough how pleased I am with this firm. I'm very grateful for the manner in which they respresented me. This firm has a true passion for their clients. They are great in regards to communication, listening to clients wants and needs and fighting for the best interest of the client. If you are seeking a firm that will go that extra mile to fight and listen to what you want, pushing to ensure that your case is properly handled in every manner possible in/out of court room Spencer Law Firm is for you. I would highly recommend this firm to anyone in need of representation. I can't say enough how pleased I was not how grateful I am I found this firm. I actually fired the first attorney I had and hired Spencer, which was the best decision I ever made.
Review Left On 05/26/2019
Lee Ann Hill

I love this law firm.. They have really took care of me, before, during, and after my accident.. I consider Kelly Spencer a friend.
Review Left On 03/26/2019
Kevin Lister

I had a fall and reached out to Spencer Law Group. They met with me, I handed them the information, and they took it from there. They were kind, courteous, professional. I would highly recommend Michelle Atkinson to anyone needing a lawyer.
Review Left On 02/26/2018
chad mclovin

Holden holland actually works for this law firm. So mayne they needed to get a decent review due to their lack of ethics and lazy representation? Fruit from a poison tree as this guy is a racist and i can prove it.
Review Left On 02/26/2018
Holden Holland

My Sister came here for a Medical Malpractice and the attorney was extremely helpful in evaluating her potential case and presenting her with her options in a timely manner I have known Mr Spencer since I was a child and can say from experience he is an honest, hard working, and trustworthy person I would gladly trust him to help me with any case
Review Left On 02/26/2018
Joshua Ventura

(Translated by Google) Excellent lawyer

(Original)
Exelente abogado
Review Left On 02/26/2017
Topacio Cadena

Kelly Spencer represented my husband's case , and did a great job, also did my friend case's and other people that we know too. We know him for more than 5 yrs. And always been an excellent attorney.
Review Left On 02/26/2017
David Hull

At the outset, let me say that the reason we originally contacted the Spencer law firm was through the referral of a relative of the primary attorney, whom we trust. Furthermore, in our initial meeting the attorney exuded confidence in reference to our case and made grandiose claims about the kind of settlement he foresaw and multiple times declared that it was an easy case that should probably be resolved in just a couple of months. Based on the reference of the relative and the articulate showmanship of our attorney in our initial meeting we contracted their services.

Just about everything from that point forward was downhill. When we checked back in with the law office almost 2 months later, our lawyer informed us that he hadn't even begun working on the case. Subsequently, a multitude of promises were made to my wife and broken, phone calls were never returned, and we went months without the slightest update as to how our case was doing.

Finally, when I contacted their office for the first time to inquire about canceling their services after yet another failure on our lawyer's part to call us back when promised, I was forwarded to the business manager, who apologized and promised that either she or our lawyer would contact me the next day. Ten days later, with no call received, I called yet again to cancel their services. This time to the primary attorney on the phone who apologized and made guarantees that he would personally handle the case moving forward.

Our experience with him was more of the same experience that we had with our initial attorney. Apart from the first time he said he would call back, every other promise that he made has been broken. And finally, we received a settlement letter in the mail, 1 year and 3 months after the accident, which, after their fees are taken out comes to approximately $100 more than the initial offer we had received from the insurance company. It bothers me quite a bit that when my wife called to discuss this issue with the attorney pursuant to their request in the letter, he initially tried to convince her that our initial offer from the insurance company had been $500-$1000 in order to convey that he had made us a good bit of money. It further bothered me that in a follow up conversation that he blamed her for the low settlement amount because she was unwilling to take the case to trial and then he hung up on her while she was trying to ask him further questions.

The only people who benefited from our contracting their services was the law firm itself. We wasted almost a year of our lives, our experience was that the people we interacted with were unprofessional, broke promises frequently, demonstrated poor communication, and always blamed us for anything that was going wrong.

I cannot stress enough that my wife and I would encourage you to not contract their services on the basis of our experience.
Review Left On 02/26/2015
Bobbiechadwell

you need to call back when you say u will it is not our job to do ur job when some one calls to tell u that they changed dr it is ur job to get the info from them not my u all also need to let people know how there casse is going we have not heard from u all in about 6 months and u all do not call back when we call is that how u all need to be with people

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