Will never use this law firm again!! Got passed off to so many different people it was ridiculous!! Definitely doesn't do what they say and ends up screwing people over!! The lawyer that he passed our case to didn't make sure all the medical bills paid before settlement check was issued to a minor instead of me her parent which was the agreement so therefore now it goes against my credit!!! Definitely would NOT recommend!!!!!

They could not take care of the accident case.

I was recently in a car wreck and was getting the run around from the insurance company so I decided to call Charles Pitman's office for help. I am very pleased with the help I've received so far. Tracy & Elizabeth have been excellent throughout this very stressful process. I can now go about my daily life knowing I have a team fighting for me and that my case is in excellent hands.

Definitely a first class group! So easy to work with, and they genuinely care about their clients!

Great attorney!! Staff is very friendly and helpful. Definitely will use again!

Charles Pitman's office was extremely helpful throughout the process. Dealing with the insurance companies was overwhelming and his office took away that stress. They’ve gotten me all the help I could use, answered all my questions and concerns in a timely manner. I couldn’t be more satisfied.

I had a great experience working with Charles Pitman. I found him to be very knowledgeable and responsive. I would definitely use his services again if the occasion should arise. I highly recommend Charles Pitman Attourneys At Law!

Charles Pitman is from North Alabama and is a pillar in the community. Everyone loves him and he does a fantastic job for his clients. If I have any legal issues he is the first person I call. I would have given him 10 stars but the highest is 5! IN A WRECK NEED A CHECK? GIVE CHARLES A CALL!!

Professional service, family oriented and excellent staff!

Loved working with this law firm! They made things so easy for me.

Great Staff and positive results!

Very nice people, I had the Pledger of dealing with these people Very honest and polite

My experience with Mr. Pittmans form was first class from start to finish. Tracy Schamberger was my attorney and did an outstanding job settling my case! Highly recommend this firm!!

Their office staff/ paralegals are amazing assisting their clients.

It is great working with everyone at Charles Pitman Attorneys. The staff is very nice and they always answer my questions!

Wonderful staff and extremely helpful

Well, the jingle is memorable, and while he's not as smart of a dresser as Shunnarah, he’s a nice dude.

Fantastic team working with Charles! His staff is extremely helpful and pleasant to deal with. Attorney and team respond quickly to emails. I recommend them to everyone!! I'm very pleased with the handling of my case.

Would recommend this firm to anyone. Took time to review and go over all the details of my case. My legal assistant and attorney were always there when I called and had questions. Listen to the commercials, Charles Pitman is the way to go!

Great and experienced team they will help you get what u deserve!!!

Excellent service and very friendly staff. They got me what I needed to cover my medical expenses and then some. Can't thank them enough for their services.

I am extremely pleased with how my case was handled! They staff are amazing and extremely professional! I would recommend them to everyone!!

Loved working with them! So professional, understanding, and helpful. I will definitely recommend them.

Everyone is very friendly and helpful when i have any questions about my claim. Recommend!

Very happy with how my case was handled. Very professional, helpful, knowledgeable. Would recommend to everyone.

Great experience!

I GOT RIPPED OFF SOOOO BAD, I WOULDN'T RECOMMEND/REFER ANYONE TO THIS ATTORNEY LAW FIRM!!!!!!!!!! FACTS!!

Do not hire this firm! I hired them back in January and it’s been nothing but disappointment! When you call you never get to speak to your lawyer or paralegal, you just have to leave a message and hope they even call you back. My case is still not final and not sure when it will be! Don’t waste your time on a law firm that does not care about you or your case!

Please USE someone else.
I had a case against Bud light and let's just say Charles came out on top!!!
One day you will call and your case will be sold to some other lawyer and YOU WILL HAVE TO PAY HIM TOO!!!
PLEASE GO TO SOMEONE ELSE!!!

I would never used him again they are ripoffs I have a bill from the hospital from the day I wreck I sent it to them they said they take care of it lies and didn't c him face to face only his coworkers..

Zero personal attention. They promised all types of successful endings to my case, only to leave me with thousands of dollars in hospital bills. The absolute worst law firm I’ve ever dealt with in all my years, and that is saying a lot. Do yourself a favor and dodge that bullet by trusting them in any way possible. Yours truly-

Never in my life have I been so disappointed. I've called every week and always talk to attorney assistant or something, then does not return phone calls. I've spoken to an attorney 1 time and that was to tell me that they have agreed upon a settlement, and that the check will be mailed. A week later I called and yet again "waiting on the check, it's in the mail". Nearly 3 weeks later, still the same thing, no return call, left several messages. The wreck happened last year! I will never use them again and nor will I recommend them to anyone.
Our wreck happened December of 2017. Again I have called everyday for a week, attorney stated that after 2 weeks we would see results and it has been 3 weeks and no return phone call and will not answer my calls, it always goes straight to voicemail. I will never use and will never recommend this office to anyone.

Finally got a settlement

You got to stop with the commercials. Your giving Attorneys a bad reputation, “only out to sue and take everyone’s hard earned money”.

I want to thank Charles and his staff for doing such a great job on my files. I have been a client of his twice now. I was very pleased with my settlement in my first case and am certain I will be just as pleased this time around. I love that when I call whoever answers is very helpful and willing to provide me with an update as how my case is going. I used another attorney for a work injury recently and always had a difficult time getting updates and getting “the person handling my file call me back” but not here, I always end my call with an answer to the question I am calling for and know that I am in good hands.

Worse law firm ever how is it that they get more money than the client. My wife was in an accident and they screwed her bad. NEVER EVER USE THEM THEY ARE A MAJOR RIP OFF ARTIST! I WISH THAT THE BAR WOULD LOOK INTO HIS PRACTICE!

First of all, 70% of the reviews on Google are from employees are friends/family of employees. Charles is the most selfish human being on this planet. He doesn’t give a damn about his clients or his employees. At all. He’s all about Charles and what you can do for him and always searching for the first opportunity to screw you over. He only wants to know what you can do for him to line his pockets some more. Pick another lawyer. Trust me. He’s certainly not the best and you can find another attorney who is cheaper and will do a much better job for you.

Charles, If you see this, which i know you will, karma sucks. Your business will soon fizzle out just like you will. You're irrelevant, an embarrassment, and the laughing stock of this community. I hope to see you again when you have gone back to the bottom of the snake pit where you belong.

awesome firm, very helpful.

having gone thru a windshield at 70+mph and lived to tell the tale I can tell you it is damn nice to find a lawyer who cares ! as matter of fact his whole team takes care of you , the lawyers , the staff everyone ! and these are local people , right here in North Alabama . Thank You Charles Pitman & Thank You Lord that I am still here ! :)

I was disappointed with my representation. I know they dropped the ball when it came to my case, causing it to be closed. When I called and asked about representation, they were quick to send paralegal to my home to gather information and have me sign a contract. They require 40% of your settlement, so they're rather expensive. But I had heard of them, so I figured it would be a good company to handle my case. I was so very wrong.

Every time someone called me from their office, it was under a different number. I never knew which number to contact. A legal assistant was finally assigned to my case and she did most of the work. I'm guessing they have a rather large case load, so they distribute the work to paralegals and legal assistants. This was fine at first. I felt I was in good hands. But every time I had a question, I was lucky to receive a call back. I was advised to go for more doctors visits (racking up more bills) and I never receive a penny in any settlement.

The moment that frustrated me the most? I felt like I had to do their job for them. My legal assistant would say "Ok, I"m going to call so and so at this time." I'd have to remind her that there was a time difference between AL and TN. That's a small thing, but as a professional you must be aware of tiny differences like this when you're representing someone else. We had difficulty reaching the witness. Why was I the first person to make contact with him? Because I know how to use the internet to find people. That's something their office should have beat me to. So I advised the legal assistant to contact the witness. She did and she even took a statement from him. It sounded as if we had a real great testimony on our hands. The problem? She failed to record it. I asked her "Well what if he was to tell someone something else?" She explained that was illegal. Illegal or not, I know enough to understand that without proof, someone can switch up their story. And sure enough, that is what happened. She failed to record his testimony. A month later when we tried to record it, the witness refused to cooperate because he felt he had talked to too many people (the other insurance company was quick to record a statement that differed from what the witness had originally told us). Why wasn't this handled appropriately? Why did I have to step in and do their job for them?

The icing on the cake- I was told I'd receive a call from my legal assistant in about a week. Never heard from her. Weeks later I contact the office because I have specific questions about my case and need advising. Why haven't I heard from her? Oh, because she was no longer with the company!!! Nobody in that office thought that maybe they should reach out to the people she was working with and let them know what was going on? Are you kidding me? It was unprofessional. We lost precious time and because of them repeatedly dropping the ball, my case was closed. I was left with a totaled car, injuries, medical bills, and not a penny to show.

I would never use their services again. It's not worth it. You'd imagine a 40% payoff would warrant better customer service and representation. But you'd be wrong.

I highly recommend . Catlin Koger and Charles went above and beyond to help me . Catlin is absolutely the best . Thank you so much .

Great communication and always willing to go above and beyond not only for their clients, but for others as well. My family is in the "other" category and we will forever be grateful for everything this business has done for us! With their help we have had some amazing opportunities and created memories that will last a lifetime. Thank you guys for EVERYTHING!!!

Excellent service & super friendly staff! Charles Pitman Attorneys at Law is definitely the way to go!!

When my father was in a serious auto accident, we knew we needed advice, and we wanted the absolute best representation. We selected Charles Pitman without hesitation. Several months into the process, I can say we are pleased. Mr. Pitman is patient, a good listener, and fearless in his pursuits to protect his clients. His staff compliments the trifecta, offering experience, know-how and effective communication. Tristam Evans is vastly organized, and an adept source of information. Caitlin Koger goes above the call of duty, is compassionate, caring and top notch with her knowledge and empathy.

My experience with this firm was very relaxing and heart warming. Mr. Pittman, Katelynn K, thank you so much for all your hard work and the passion you put in to resolve my case in a timely matter. My results were astonishing. This firm gets nothing but 5 stars for me.

With much love,
Al

Caitlin was very helpful to me, especially keeping in touch and updated on my case status. Thanks Caitlin

I have never in my life written a bad review about anyone but for this worm it must be done. My wife was in a horrible car accident and never saw this man face to face not one time!!! They put some incompetent lady over her case who would never answer a question or a phone call. Seriously...in the 2 yrs. it took to settle this case she never answered the phone one time. BTW she never calls back either!!!! Without going into too much detail let me just tell you PLEASE PLEASE use someone else. If you use them I promise you will regret it!! I will say this, I was in a minor car accident where I never even went to the Dr. or asked for money and I received more than they were able to get my wife...and she will be disabled for the rest of her life!!!! She's only 35 btw!!!!!

I’d advise to never go here for anything. Terrible customer service and terribly ran business

At first i was very overwhelmed by the whole situation caused by my wreck in which i was rear-ended. Charles Pitman and Caitlyn Koger continuously spoke to me regarding my case, were very kind, understanding, informative, knowledgeable, honest and calm. They made sure that i was looked after and my best interests were being taken seriously and that i was not being taken advantage of. I dont know how i could have gotten through this without them!! Thank you soo much for all you both do!!

This don't return calls everytime I turn around I have a new lawyer they have my case almost a year no answer but want and will get there 40% not a good law firm. I wish I could get new attorney im not getting no were with people if I was the right color skin I would I guess to get a response back you have to give them 5 stars I see

I think they are doing a great job we just got to remember this takes time and insurance companies are always slow no matter what laser you get

Horrible I would never recommend anyone to seek legal advice or representation ... They do not answer the phone ... The attorneys do not call back... You never even meet the so called attorney representing you... My daughter was in the car with me... The was nothing did all I got was a letter in the mail... No phone calls. Never even saw what the attorney look like... Then the fake attorney sent a investigator to my home who was falling alseep while taking my information.... Choose someone else... Very racist. I have a real attorney on my case now and he went right in and made me feel better about my decision of not choosing this unethical law firm

Can't get a response from anyone at the firm haven't done anything for me since I hired them. Let workman comp run all over me. Seem like they working for the opponent instead of me. This firm is a joke BUNCH OF LIES AND MISLEADING INFORMATION!!! VERY UNPROFESSIONAL SCAMS!!!!

Jackson Walsh, was great answered almost every single . If he missed a call always called back and let us know what was exactly going on. He was extremely great!!

When I was first in my wreck I had never had to deal with an insurance company before and had heard many suggestions to come to Charles Pittman....Jackson Walsh was my attorney and made the process as painless and quick as possible and always kept me updated. I highly recommend him if you want to be on a constant update and know what exactly is going on with your case at all times!!!

Highly recommend

Best attorney ever and extremely friendly staff. Highly recommend.

Excelent service prompt scheduling and always kept in touch with me.

I was in a wreck and needed legal advice. I called several large local firms but never spoke to an actual attorney. However, when I first called Charles Pittman attorneys I was immediately speaking to an attorney who was very knowledgeable. After working with Charles Pittman Attorneys I received three times the amount offered by the insurance company! Don't hesitate to call Charles Pittman attorneys. They are very knowledgeable, helpful, and responsive.

I was recommended to Charles Pitman's office through another professional that I trust. Not only did he give me solid advice, I now consider him a good friend.

Imagine my Surprise after all the Encouraging Commercials if in an Accident call Charles Pittman @ 877-9800 and to be hung up on for asking a single question. Never got any further and could never meet anyone in person. Don't waste your time.

Excellent!

I used Charles Pittman and his staff to represent me and it was the WORSE decision I made, out of a 17k claim I saw 2k... Apparently they get 40% before they even pay anyone. Then they said the rest was medical bills, they could never produce receipts after asking for them and it took almost a year to get anything done. Worse experience ever. Please be careful dealing with these crooks!!!!